Reviews for Halstein - Business Consulting

Reviews for Halstein - Business Consulting

Cart 384 sales
Well Documented

4 Reviews

for Bugs

I Have contacted support more tha 4 times, i hage followed the instructions of the theme, the server meets all requirements but the Import doesnt work, the widgets dont work. I am not a beginner.

The only answer i got is to reinstall the theme which i did multiple times.

No help at all and first time i have problems installing a theme.

Author response

Hi there,

We are sorry to hear about this bad impression you've got. The theme is working correctly on our local installation and all of our themes do get strictly tested before they can even be released.

We’ve located your ticket at our Help Center and we see that your ticket has been updated with response.
Please note that since version 5.8, Wordpress introduces the new block-based widgets which require a bit higher resources.
Please continue the conversation with our support team if you have any further questions or issues and they will gladly help you.

We hope that this will be resolved and that you'll reconsider your rating.

Best,
Mikado

for Customer Support

They provided good customer support, responded in the same day and provide true solutions.

for Other

LOVE the look and design of this theme, and the customer service is fantastic.

Installing it was easy, but getting it to work was very challenging at first - but these challenges were caused by my hosting provider, not the theme provider. In fact, when I reached out for support from the theme team, I heard back immediately by a very patient and helpful rep who helped me figure out what I needed to get my hosting provider to configure (thanks Milorad!).

As soon as that was set, it was so easy to use! I did follow this guide that also helped: https://halstein.qodeinteractive.com/documentation/#getting_started

Even then, being relatively new to editing with Elementor and wordpress, I had a lot of questions or things that weren't clear to me. Any time I had a question, I'd reach out to the theme support team and heard back in less than 12h with the answer.

I'm really excited that I found a professional and stunning website theme. And I'm thrilled that it comes backed by a helpful and patient team that will help make sure your installation and configuration is a success!

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