31 comments found.
I want these options on my product page 1 size 2 Mattress 3 colours
Hi,
You can book a sales schedule for your product here https://prnt.sc/10t10ly. Regarding your product creation requirement, you can use product type variable with attributes
Thanks
link can be added with Raw Angle Picture? I want these options on my product page 1 size 2 Mattress 3 colours
I opened a support ticket that the theme isn’t updating can you help?
Sure. Please renew support
Thanks
I have to renew support for you to fix a flaw in your theme? It’s not working right (Ie… it shows that there is an update, but it won’t update). This is something that is your own themes fault
Please send to Thankshttps://forum.7uptheme.net/forums/forum/hama/
Buy the theme and install the demo but it shows without images and without aesthetics (ugly). I want the page exactly like the demo. I went to the forum and nobody helps me, send an email to support and the chat does not answer. I did the demo installation in all its options (with media, without media and xml) The 7uptheme page indicates free installation. Please your support.
Hi,
Please check topic again
Many thanks
font awsom is not working please look into the footer http://afzalcorp.com.pk/
Hi, Support has ended and problems have begun ..
Media Grid galleries do not work: do not load more than 3 images, and try to connect to the admin panel !!! to the address: ..... / wp-admin / admin-ajax.php
can this be solved?
Hi,
Please send us a screenshot of your issue, with an admin account and login link. We will help you check. Did you install any plugins that are outside our recommended list? contact.7uptheme@gmail.comThanks
Hi,
Please recheck your topic on our forum. https://forum.7uptheme.net/forums/topic/update-cart/
Thanks
Any update soon? Your theme (Hama) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Any update soon? Your theme (Hama) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hi,
The problem of outdated WooCommerce template files you can safely use. Those are files that we modified to fit the design. It will not affect features of WooCommerce. We will remove notifications in the next version.
Thanks
Thank you very much! One more thing: My website is really slow now and I get error 503. It says this error might be because of the theme. I have many sites on this host and they work well.
Hi,
Please send us problem details with screenshot, your admin account and login link. We will help you check Contact.7uptheme@gmail.comThanks
Hello, I updated the theme to 1.7 and still this error appears, and Instagram feed does not work. Wordpress is up to date, and php is too.
WordPress has detected that your site is running on an insecure version of PHP.
What is PHP and how does it affect my site? PHP is the programming language we use to build and maintain WordPress. Newer versions of PHP are both faster and more secure, so updating will have a positive effect on your site’s performance.
An this one too (for slider revolution): Slider Revolution Plugin updated Failure: Plugin update failed. Please try again later
Please send to: https://forum.7uptheme.net/forums/forum/hama/ We’ll support
Thanks
The support finished and problems begin. After the latest updates, the image upload button dissapeared…. errors are still there, Instagram does not work… I never had such situations with any themes.
Please send to: https://forum.7uptheme.net/forums/forum/hama/ We’ll support
Thanks
Hi, is Dokan fully supported with this theme? If not which parts will not work? Does it work with Vendors?
Hi,
Our theme is currently compatible with the Dokan Multi Vendor. About other plugins, you can send us plugin’s name to check compatibility
Thanks
is there a brand-on plugin on this theme?
Hi,
You can send us the plugin name that you want to use. We will help you check for compatibility
Many thanks
hi, I see the brands show on your demo, so, is it a plugin like “WooCommerce Brands” plug in?
is the plug in include?
Hi,
Yes plug in include
Thanks
May I know what the plugin name is ?
Hi,
Plugins uses:
Contact Form 7
Woocommerce
Visual Composer (save $45)
Option Tree
MailChimp for WordPress Lite
Yith Woocommerce Compare
Yith Woocommerce Wishlist
7up Core
Thanks
Hi, Sorry, I mean what is the name of brands add on plugin
Hi,
We think our theme is compatible with most brand plugins. You can send us plugin name for compatibility testing
Thanks
hi, where to add custom js script ?
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/hama/
we’ll support
Many thanks
Hi 7uptheme, Thanks for your good work! Please I would like you to help me fix some issues with my theme. I couldn’t really post for you ! If there’s any email so I can send you information I would be glad. Thank you so much !
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/hama/
we’ll support
Many thanks
Hello! I have been trying to uploaded demo content but it says it already exists but nothing shows on the site!
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/hama/
we’ll support
Many thanks
I’m using homepage 6. Can’t find where to change site logo. When I try to edit page with WPBakery Page Builder, there’s an overlay that prevents me from accessing the page.
I feel like I wasted my money! Can you refund please?
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/hama/
we’ll support
Many thanks
Where do I find release notes so I know what as added or fixed when updating?
Hey, great theme! Is it compatible with:
-> Thrive Architect and other Thrive Plugins? (Can I disable/delete the visual composer?) -> EventOn Plugin? (I guess that’s not a problem, I’m more worried about Thrive)
Best Regards, MM Marketing
Hi,
- WPBakery Page Builder is a required plugin when using our theme. You can not delete it. - EventOn plugin has not been tested for compatibility yet but we think you can use it. You can submit the plugin for us to be tested
Thanks!
Hello,
Awesome theme which looking for.. Just some query before buying that Can we add a filter of Random Products so visitors can see different products on every time when they can refresh it & also shipping to different address is not there while checkout so can you able help with that.
Thanks!..
Hi,
We have support for random products with Products element. For shipping to different address, you can turn on the woocommerce settings. You can find out more via the documentation using the woocommerce plugin https://docs.woocommerce.com/document/configuring-woocommerce-settings/
Many thanks
Beautiful theme. is this compatible with Dokan / WC vendor / WC Marketplace please?
Hi,
Yes, theme compatible with Dokan / WC vendor / WC Marketplace
Thanks!
Hi, I just purchased the Theme, where can I find the .psd Files?
I have installed the “Hama – Store WooCommerce WordPress Theme”, after that, I imported the demo content, I found several issues like Images are not loading, and all content mixing, and theme seeing very confusion and clumsy, I felt so bad after buying this theme.
If you can’t solve this theme issue then refund my money.
Thanks.
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/hama/ We'll support
Many thanks
I submitted on 20th July, 2018 with all details with access. But your team asked the details again. Till not there is no fix and proper response in the forum support.
Hi,
On the forum we have one topic about import demo data. This is a problem on the host config and we sent you the topic we talked about it. And currently no response on your forum. And we have not received your login yet. Please check the problem
Many thank
Hello,
Check below link http://7uptheme.com/wordpress/forum/forums/topic/theme-issues I have posted the info on 24th. I didn’t got update after 24th.Requesting you fix the issue or refund my payment if takes a longer time.
Many thanks
Hi,
Please recheck your topic.
Many thanks
Does this come with a layered PSD?
If you buy it, we send Psd for you
Many thanks
Hi guys, just installed your theme and shopping cart, search icon and login icon never appear. Why is that? Thanks!
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/ we’ll support
Many thanks