I downloaded this version of the theme on accident (rather than the wordpress one). I wasn't able to get a refund as per envanto policy.
So, I can't say much about the theme itself (other than the fact that I think it looks beautiful.) Even though no refund was allowed, the authors of the theme were transparent with me and honest about the issue of not being able to give a refund.
It was a financial loss for me but at least I got clarity and honesty, and for that I give there customer support 5 stars.
The support for this theme is unparalleled. I can't rave enough about how impressed I am. Bonus: our store looks adorable
Five stars for the Design Quality and for their superb Customer Support!!! Purchased this theme for my Shopify store and had some issues with the Homepage slideshow (handmade-theme-03) and Google Map API, but their team was just so prompt with the help and fixed everything in no time. Thanks again!
Really enjoyed working with ArenaThemes, they respond very quickly and are able to provide a great level of support. Brilliant service - the new website looks great and works very well too!
We had/had a lot of customizations we have done to the site, and needed assistance in doing so. Support was absolutely phenomenal!
It's a very strong and reliable theme with a lot of flexibility. And Arena Themes were very fast in their support response and fixes.
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