370 comments found.
Hi. I had to update WP to 5.0. and now Visual Composer is not working even I updated the theme. Can you please tell me what I can do? I need visual composer otherwise my website is crushed.
Hi, What version theme do you using? If lower 4.4, please update theme. In version 4.4 we have updated compatible gutenberg editor , click here to view changelog: http://themes.g5plus.net/handmade/changelog.html. What version Visual Composer do you using? If lower 5.6 ,please update it, to update VC: step 1: go to download .zip file here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ (Remmenber register account before dowloading). step 2: Remove old folder contain Visual composer : http://prntscr.com/b3ekoi -http://prntscr.com/b3ekv1 -> http://prntscr.com/b3ekzm step 3: Install Visual composer latest version: http://prntscr.com/b3elc8 -> http://prntscr.com/b3elgk -> http://prntscr.com/b3eln4 .Done, let me know if you still need help. Thanks!!!
the dropdown menu doesn’t seem to be working. What can I do to fix it?
Hi, Your case we need access information to check. Please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ You can post access information in Access Info tab: http://prntscr.com/l12mfq when send private information as account website or ftp. Thanks!!
How to use psd templates on my wordpress site? How can I activate the default templates for instance nr 5 ?
Hi, 1. The designers designed psd are our partners so they don’t allow psd templates in he wordpress site. 2. Please go to Setting >> reading you select the home page you want: http://prntscr.com/m7aahi Let me know & thanks so much
Hello, I updated theme to 4.4 version and it totally messed up colours and fonts. I tried to change it in Theme Options, but the colour and font setting is correct there. Thanks Vicki
Hi, Please go to Theme Options -> Click Save Changes button and back to frontend then Ctr+F5(or remove cache) to check. If still error, please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ You can post access information in Access Info tab: http://prntscr.com/l12mfq when send private information as account website or ftp. Thanks!
Hi,
I see there is much load time needed for http://fonts.gstatic.com/s/nunito/v10/XRHow can we fix this?
Hi, The url http://fonts.gstatic.com/s/nunito/v10/XR was not found on this server: http://prntscr.com/mr4cen .If it takes a lot of time to load, you can speed up the site. How to speed up your website, you can reference our guide here: http://support.g5plus.net/knowledge-base/how-to-speed-for-a-website/ Hope help you. Best regards!!!
Hi i received this message when i try to make a slider revolution with instagram feed. “Revolution Slider Error: Failed to load Stream”, what i must to do? thanks
Hi, Did you purchase this theme? Please comment with the account you purchased theme for the full support. Best ragerds!!!
Hi, I am finding that one of the bottlenecks when loading the site is the compiling of the theme CSS. When the CSS is generated, I’d prefer to store this in a static CSS file. Happy to modify the files via a child theme to achieve this – do you have any suggestions on how to do it?
Hi, There are many ways for you to optimize images, css to speed up websites. Please do follow our guide here: http://support.g5plus.net/knowledge-base/how-to-speed-for-a-website/ .Let me know if you still need help. Best regards!!!
Thanks for that, but we are using cache already. Most of the CSS is handling just fine, however the calls to {sitename}?custom-page=header-custom-css¤t_page_id={page_ID} takes longer to load than any other CSS asset. As such, I’d rather consolidate this into a static CSS file to remove the need for this to be compile on every single page load. Do you have any suggestions on how to achieve this?
Hi, We have improved this custom_css section and included in the next update (updated and waiting for approval, takes 1 to 2 days). Follow the change description here: http://themes.g5plus.net/handmade/changelog.html In case, if you want to improved this without waiting for the update, please send your login information (url website and FTP account) via email: g5theme01@gmail.com .I will custom it for you. Best regards!!!
Thanks – if the release is to be pushed in the next 48hrs, I’ll wait for that. Look forward to it!
Thanks, I’ve updated to the latest version, and it looks like the solution is to output the theme css to the head of each page. This adds a fair bit of bloat – is it possible to save this to a single file and include it as another (static) css file?
Hi, Beside Theme Options and the Theme Customizer in theme, you can set static CSS in style.css file with this path: ...\wp-content\themes\handmade\style.css. Please re-check and best regards,
You misunderstand – I want the changes made in the Theme Options and Theme Customizer to be saved in a static css file. This is separate to the standard stylesheet that you’ve given the path to above. Is it possible to do this? I’m happy to extend the current theme to achieve this if necessary.
Hi, Currently, theme handmade uses options redux framework. Not 100% support in Theme Customizer, but in the option theme can be change. But what is the specific function? Can you say clearer? Or if you want to extend the theme, you can send a customize request to our service here: http://g5plus.net/customize-services/ Best regards!!!
Thanks for your interest in our theme. Q1. Currently the review does not require login. However the review will be awaiting your approval: http://prntscr.com/n1902f Q2. Yes, this is possible. You can use VC to build a Brands page for each brand. Q3. It is not available, if you want you must use the woocommerce add-on. But this plugin is not free: https://woocommerce.com/products/brands/ Q4. Yes, this is possible. Details guide here: https://www.wpbeginner.com/plugins/how-to-create-a-product-catalog-in-wordpress-without-a-shopping-cart/ Q5. Yes, you can change product image size here: http://prntscr.com/n1919b Hope help you. Let me know if you have any other question. Best regards!!!
Thank You!, one last question, can I have infinite scroll on categories page or any other page?
Another last xD, can I add more pics for each product on shop view, so user doesn’t have to products page to view more images? specially for mobile version….
Hi, Q1. yes , you can enable smooth scroll with setting here: http://prntscr.com/n1pkul .Q2. yes, you can add more pics for each product. Then the images will show up here and you can click on each image to see: http://prntscr.com/n1pn2r . Best regards!!!
Hi, thank you for the answers, in Q2, i’m talking about this page: http://themes.g5plus.net/handmade/shop/, can I show and scroll (user scroll) multiple images on each product?
This view: https://prnt.sc/n1ptj7, and if I swipe to left or rigth I can see more images
Hi, Sorry, but this is not possible on the product listing page. It is available on the single product page. Example on single product page: http://themes.g5plus.net/handmade/product/birthday-greeting-cards/ .when swipe to left or right you can see more images. Let me know if you have any other question. Best regards!!!
Pre-sales questions:
I read one of the item ratings which states that you need to have understanding of coding and stuff to build a website out of this theme? Is it so? I mean, is it not just as simple as uploading and installing a theme through wordpress dashboard and then customizing colors, content (logo, font, structure etc.) through theme customization panel or live customizer of wordpress?
What kind of coding knowledge is required to deal with this theme? I like the theme a lot and intend to purchase it. However, if it requires tons of coding knowledge, I don’t think it is a theme I will opt for. I will rather go ahead and purchase a different theme.
I will request you to reply as soon as possible because I will like to make a purchase within next 24 hours.
Hi, Thanks for you interest in our theme. I affirm you do not need to know about the code.It’s as simple as uploading and installing a theme via the wordpress control panel and then customize the colors, content (logo, font, structure, etc.) through the theme customization panel…If you are still suspicious, you can see our documentation here: http://document.g5plus.net/handmade/ Also, if you have any problems, our support team will help you quickly. You only need to know about the code in case you want to grow, extend the theme to a higher level. So, don’t worry, The theme included options that you don’t need to know about the code. Let me know if you have any other question. Best regards!!!
Hi I have an urgent issue with the Maintenance mode at the moment. It was working fine previously but I tried to set it to a different custom page and it started to give me a error for anyone viewing it. While logged in, it is fine. But for my Coming Soon page, it just says ERR_TOO_MANY_REDIRECTS. I have tried resetting htaccess, clearing page/minify cache, turning the mode off and on again, changing to other custom page… All didn’t work.
Would love to know how to fix this or at least attempt to reset the maintenance mode, otherwise I will have to attempt to install a 3rd party plugin for maintenance mode instead of using the native one. Thanks!
Hi, Your case we need access information to check. Please go to my help desk at http://support.g5plus.net/, create topic & give me your account wordpress, ftp account, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ You can post access information in Access Info tab: http://prntscr.com/l12mfq when send private information as account website or ftp. Best regards!!!
Ok thanks, btw, also have an issue with theme styling options as the theme does not reflect any of the colours specified… any way to fix this also?
Hi, Have you clear the cache? If you have cleared the cache and still not receive the change. Please go to my help desk at http://support.g5plus.net/, create topic & give me your account wordpress, i will check for you. Best regards!!!
