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Compatible with PHP 8?
Yes, of course. If it doesn’t work or any issue can’t fix with php8, I will refund no questions. So don’t worry about it. Thanks
I keep seeing the question that the Primary Color is not loading properly and the Gold colour shows instead. Has this been fixed? I have the latest version of the theme. And this happening on my site https://www.thestampingshed.co.uk.It used to work fine before the update. Will you fix the primary colour or do you have a CSS fix?
Hi, please create ticket on our help desk at https://sp.g5plus.net for further support. We need private information to check directly what happened which can’t public here. Thanks
Thanks so much for getting back to me, I’ve fixed it now
You are welcome. Any issue, please create ticket on our help desk. Thanks
have you tested it with multivendor plugins?
I haven’t yet test with it. If you want, I can give you a copied of my theme to check. If it is ok, back to buy my theme.
theme cant be update from 6.6 to 6.9 !
Update failed: 502 Bad Gateway 502 Bad Gateway nginx/1.15.8 <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page ->
Why is that? Need help please, there is always issues with this theme
Please comment with account bought my theme or go to help desk at https://sp.g5plus.net for further support. Thanks
The buy button on the products has disappeared and it does not let me see the shopping cart page.
Purchases cannot be made.
Update to the latest version, but the problem was not solved and the web was not displayed correctly either.
I decided to return to the version that had 6.2 installed
Thank you very much and greetings
Solved, thank you!
Glad to hear that and please create ticket on our help desk https://sp.g5plus.net for any issue. Thanks
I want to let you know that this theme causes lots of problems if modsecurity is enabled on the server. Every site that uses this theme has the same problem. Do you have any idea why?
Hi, i need to check directly on your website, so please create ticket on our help desk https://sp.g5plus.net . Thanks
Hello, I want to create a B2B e-commerce page, and I want to know if this theme is compatible with any of these plugins:
- WooCommerce B2B
Or if it is compatible with any B2B plugin.
Unfortunately, i haven’t yet test with any B2B plugin so can’t say anything.
If you want for test, contact us here: https://themeforest.net/user/g5theme
Tell me your domain you will build, i can give you a copied limit time for test in 2 weeks. Thanks
Does this theme come with elementor installed?
Unfortunately, my theme doesn’t compatible Elementor at this time, sorry very much. Thanks
Does this theme support one item have multiple variations ? Like a pen can be made of 3 different types of wood ?
Of course, you can add more than 3, please view on my demo here: https://themes.g5plus.net/handmade/product/greeting-cards/
I bought your theme in April 2020, I updated them, on the other hand that of the page editor (WP bakery) does not update.
For over week, the site bugs, I can not download and I am given the following message:
A PHP session was created by a session_start () function call. This interferes with the REST API and loopback requests. The session should be closed with session_write_close () before making any HTTP request.
This message no longer appears when I change the theme
Is this a problem with your theme?
Please comment with account bought my theme, or go to my help desk at https://sp.g5plus.net for further support. Thanks
ok my bad, aspromised here again.
Here’s the account wich purchased the theme ; please check ticketin support
If you created ticket on our help desk, pls patience and wait.
I’m having an issue with the XMENU. Not appering anymore, so i cant change any setting. Also seems to be nowhere to download.. Can you help ?
Please go to my help desk at https://sp.g5plus.net ,create ticket and leave your account WordPress(admin role) there, i will login to check directly on your website. Don’t worry. Thanks
Hi, still no solution with my issue.. this is a theme problem. I’m willing to repay for support, but theme seems broken eitherway. please answer
You don’t buy our theme, so we can’t support. Sorry for that.
lol wat? ticket is opened is support page, you already have purchase code and admin access..
- Your account hasn’t got Purchased badge, like that: https://gyazo.com/45574a7a11dec75951d0cb524e15808d => you won’t get support.
- With ticket on our help desk, pls re-check, if your support time Expired => you have to wait until we process other(not Expired) before.
Hi, With WP 5.8 and the latest woo commerce it seems the header of the theme is no longer compatible actually the entire demo site that I have installed all seems to have broken, is this a known issue or only limited to me? Are your demo sites using the latest versions?
Hi, i transferred this issue to our developer team. When my theme marked Compatible WordPress 5.8 => it will available. In this time, we have to update 1 by 1 but we have more templates, so please patience with us.
Or faster, you can create ticket on my help desk at https://sp.g5plus.net . Thanks
No I can wait, after upgrading I realized it was not yet compatible. If you could give me a timeline as to how long it will take it will help, so I can plan the upgrade, thanks.
To be honest, I’m not sure at this time because too much job need finish. If i can view error directly, may be we can do faster. Sorry once.
Ok but I was suppose to put the website live today or tomorrow so if you can assure me a quick resolution I can give you access to fix it.
I’m not promise because i haven’t yet marked compatible with 5.8 here: https://gyazo.com/0d4e248fe2fe949ca5198c64aa61bcdd
I can try best i can to fix. That is at all. Thanks
Hi, our developer confirm that handmade compatible with 5.8. You can create ticket and leave your private information there? our developer will check for you.
So your demos have been upgraded to 5.8 and latest woocommerce?
Hi, I just checked that your theme is not using the latest Woo Commerce in fact the demo is using woo commerce 3.9.1. Please show me the demo of your theme working on woo commerce 5.5?
I will re-test with 5.8 and woo 3.9.1, then back to let you know. Please wait us somedays. Thanks
No my friend, i’m using 5.5.1 woo commerce and when it’s 5.5.2 i get errors with WP 5.8. I will be waiting for compatibility.
I’m confused here. Do you want me check WordPress 5.8 with WooCommerce latest version, with my theme, right?
Yes with Demo 2 that I was using
I will test and let you know later. Thanks
I apologize, I think your theme seems to be working fine, I think I may have not updated the framework. Sorry to bother you
Glad to hear that, any issue, pls create ticket on my help desk at https://sp.g5plus.net. Thanks
Hi I tried using the link above to get some issues resolved, but the link has some error Thank you!
What is error? i just access normal here. Url is https://sp.g5plus.net
do you have a demo of where I can see selling products + selling booking services ? Im using dokan multi-vendor plugin and I want to sell products + booking like airbnb does your theme compatible ?
To be honest, i haven’t yet test with these plugins above, so can’t say anything. About demo booking services => my theme hasn’t got. Sorry for that. Thanks
I can’t find where to change the photo of the general blog header, it doesn’t appear in the themes manual either, could you tell me where to change it? Thank you.
Pls comment with account bought my theme or go to my help desk at https://sp.g5plus.net for further support. Thanks
Hi, after upgrade to WP 5.8 the website is broken. There is an incompatibility with Wordfence, because when we deactivate it everything is fine again…
Thanks for let me know. Our developer checking about it and will fix it soon.
About your problem, please comment with account bought my theme or go to my help desk https://sp.g5plus.net for support.
Thank you for your answer. We provide technical support to a customer. The theme has been purchased from the previous developer who developed the website and the client no longer works with him. We will wait for the fix with the next update.
Thank you very much.
hi there a pre-sales question.is it possible woocommerce widget (filters) shown on mobile view?
Hi, thanks for your interest my theme. Yes, if you want, we can show it on mobile for you, only. I will add custom css when you bought it and request us on support help desk.
Any questions, let me know. Thanks
Header not saving for shop pages. When setting up the theme header settings these are not being saved for woocom pages
Can you take screenshot or video? that is easier for me. Thanks
Support system broken. When you try and log in with evanto you the wordpress critical error message
Pls try again, i saw it working normal. Thanks
Hello, please can you tell me whether there’s a simple way to change the mobile header breakpoint besides scouring through the css changing every media query? I need the mobile header to load at 1400px instead of 991px.
Hi, pls do follow:
1. With file: header-mobile.less, path: \wp-content\themes\handmade\assets\css\less\header-mobile.less
- min-width: 992px > replace by min-width: 1401px,
- max-width: 991px > replace by max-width: 1400px
With header.less, path: \wp-content\themes\handmade\assets\css\less\header.less
line 366: @media screen and (min-width: 992px) > replace by @media screen and (min-width: 1401px)
line 357: @media screen and (min-width: 1370px) > replace by @media screen and (min-width: 1401px)
After replace, go to ThemeOptions, click Save & Generate CSS button.
Back to frontend, remove cache to check.
PS: remember backup 2 files if update my theme in the future. It will lost.
Thank you so much for this! I just had once more query regarding the mobile fly menu. I this the CSS will also need to updated for this to the larger screen size. Please can you advise?
You should to know large is how much. I don’t know exactly value.
Well at the moment the mobile fly menu styling is breaking at 991px instead of the 1400px we need (now we’ve changed the mobile menu break point) and the styling is wrong. Please see the attached screenshot. Can you tell me where I need to change the CSS for this please? https://prnt.sc/15re7rl
To fix this, i need check directly on your website because i’m not sure you changed my code correct or not, and many factors can affect my theme. So please create ticket on my help desk https://sp.g5plus.net
Your private account can’t public here. Thanks
I appreciate your help. I’ve submitted a ticket as instructed.
You are welcome.
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