Reviews for Handmade - Shop WordPress WooCommerce Theme

112 Reviews

for Customer Support

I have been looking for a suitable template for an online store for a long time.
This template is very user-friendly, functional and adaptable.
During the installation of the template, there were problems with the menu, but technical support for a short time solved all the questions.
Thank you very much for your help. Very happy.

for Customer Support

Great theme, looks nice with lots of features, the support is excellent too, very quick to respond to any issues.

for Customer Support

great theme
wonderful support
many customization features
integration with woocommerce

for Other

I bought this with the understanding that it is a pre-built theme that I could customize with ease by opening a wordpress account... this isn't the case and the set-up is geared towards those that have a real understanding of web-building and code. I definitely do not have this capability and it will take me weeks of stress to create this.. I feel I was mis-sold the package and would like a refund. its a beautiful looking website from the adverts but I don't have the time or knowledge to build this!!! . It needs to be clearer how extensive the set-up is..!! A refund please!

G5Theme

Author response

Hi, If you don't have the time or knowledge to build this. Let us help you. But I checked in email, skype and on our help desk and don't see you create topic here: http://prntscr.com/m4a6x9
Please contact us via help desk: http://support.g5plus.net/, email: g5theme01@gmail.com. Or you can add skype g5theme02@gmail.com or live:g5theme01 for faster response. We will guide to you in details. We are waiting. Hope you get back soon. Also, because you do not have the time and knowledge to build a website, this will not be approved by the envato market for a refund request.For more information about Envato Market Refund Rules you can reference here: https://themeforest.net/page/customer_refund_policy . Thanks!!!

for Documentation Quality

Documentation was a mess and non-user friendly. Not written in fluent English and doesn't include specs on nearly half of the elements and components. No way to find image sizes used in common elements, like banners, etc. No documentation for using the actual pages included in the template.

The theme is highly customized and very difficult to use if you're a beginner or advanced beginner. While it looks beautiful, I only recommend it if you have advanced knowledge of WP Admin, WPBakery Pagebuilder, etc.

Also, because the developers are on the other side of the globe, US users don't benefit from the support they claim to offer. Chat hours and helpdesk hours are opposite of US timezones.

G5Theme

Author response

Hi, sorry for any problem you had. You can leave us what time you can online and your skype id, we can support via skype or anything like that to help resolve your problem asap. With difference timezone, it is problem with us but i think it is not big problem.
Hope you getting back with us soon. Waiting your response.
Thanks

for Design Quality

This theme is great! Many many options to customize the store, and good options.

The only stuff I noticed is a issue with the marketplace vendor main shop template... I can't find a way to show the banner with contacts, logo and social networks.

BTW, the mobile options are AWESOME. and works just fine, ;)

for Design Quality

I love the theme so far! I haven't finished working on my site yet, but so far it's been very easy to install and customize.

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