I started with a 5 stars and I will finish on a 2 stars. Now I know my theme and the support team behind.
-1st of all, you will have many compatibility problems with many plugins if you want to add some
- The customizing of the theme is ok, but some features are so anoying, for exemple, you can't edit the shop page. Impossible to edit even the title of the page without overriding the theme files
- The english is not the first language of the support team, so the explanations given are a bit light.
- I had a trouble for managing order of pictures in my category slider, the support found it's coming from a plugin I'm using, but instead of telling it to me, they just deactivated it. Making a huge mess because this plugin was usefull.
- I would tell you the theme is great and team is nice, but unfortunately too much troubles.
HOW CAN YOU TELL A CUSTOMER THE PROBLEM IS FIXED AND THE MOBILE VERSION IS ACTUALLY CRASHING ???