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Hi, is it possible to use this theme without using the page builder? I like the look of the theme but don’t like using page builders.
Hi! Yes, you can, but the theme won’t look and work like on the demo.
Thanks, I have purchased the theme. Where can I find the list of available shortcodes?
When will you update WPBakery? The latest version I have is 6.3.0. Thanks.
Hi! The plugins have already been updated!
Is there a option for the buyer to contact the seller to ask questions?
Hi! I’m afraid there is no such option at the moment.
I submitted a support ticket but have not heard back yet and it is quite urgent, so posting here as well.
The cart button is not working properly. It only works on pages with products/shop items. On other pages on the website, it does not work, nothing happens when you hover over or click it. I have sent my website info and login via my support ticket. Please assist.
Hi! I see your ticket and already work on a response. Thank you for your patience!
Hi, what is the diffrence between Handy – Handmade Shop WordPress WooCommerce Theme and Handy – Handmade Shop Shopify Theme? Thanks
Hi! These themes share common design, and that’s about it. Everything else is different. Shopify and WordPress are very different platforms.
Hello! Before I decide to purchase this theme (I apologize if this was stated before I was not able to find a comment):
1. Is it possible to remove the top navigation bar and only use the side navigation?
2. Can you use an automatic slider bar at the top (Slider Revolution or a different slider plugin)?
3. Is it possible to create multiple variations of a product (color, size, extra items, etc)?
Thank you for your assistance.
Hi! Thank you for taking interest in our theme! 1. No, top navigation is meant to be there. 2. We already use Slider Revolution on our demo if that’s what you mean. 3. Yes, it is possible since WooCommerce has variable products. Here’s an example of such product: http://handy.themes.zone/shop/special-goods/furniture/stylish-shelfs/
Hi…Excellent theme…I bought this theme last week…As I am new to Woocommerce & WC Vendors I had few doubts…I told him my situation…Not every is smart to understand quickly…So I asked 3-4 queries…First the concerned person replied…but now from last 4-5 days no one replying…I am stuck…
1. How to change vendor logos above footer?? I tried to change it with the help of .csv file. It worked…But how to change when vendor has registered…
2. What is there in dummy-data folder?? And how to upload it?
3. What is handy feature pack?
4. This is an example of WC Vendors Pro multivendor-related styling and functionality. Styles and functionality of Handy using WC Vendors Free is different. Please follow this link to see the styling and functionality of Handy with WC Vendors Free… Link mentioned here is not working?
Just tell me how to change logo of vendor…whenever some vendor gets registered, default logo of handy comes on carousel above footer…in profile of vendor there is option to upload logo image…I have uploaded the image…but I don’t see that image in carousal…
Is is compulsory to create child theme?
Hi! Our support team is doing their best to resolve the issues you encountered. Thank you for your patience and understanding.
Thanks…I received feedback from your team…they told me – At this moment, pre-footer vendors carousel doesn’t support custom vendor shop logos, just default ones… half of the things shown in live demo are either working with WC Vendors PRO or I am receiving such answers… how we should work?? If i was using free theme I would have understood but I have purchased this theme…so I think this option you should added in paid theme…I want solution…
suppose some vendor register online…how will i change his logo with the default logo you are giving in the theme??
I have a presale question, I need this for a Multi-vendor site. This is an example of WC Vendors Pro. It says to follow link but link is broken, can you please provide a link that works? Thank you!
Sorry for this, we will restore Vendors PRO demo shortly
how & where can I update the theme? there’s no notification update theme from first time bought
Hi! You can always download the latest version of the theme on Themeforest.net
download latest version mean replace the current active theme?
Yes, updating a theme basically means replacing the current theme with the newer version of the theme,
Hi, i can’t send a ticket to you. It always say “Captcha verification failed, try again!”. But i had checked on it.
Hi! That captcha is provided by Google and one of the best captchas that exist. If you have trouble with it, you may want to troubleshoot the issue, try using a different browser, computer, turn off anti-ad software on your computer etc. Or you can just send an e-mail to firstname.lastname@example.org to create a ticket automatically.
I will send an email to email@example.com
Hi, I want to ask you to update WP Bakery.
I am currently using version 6.6.0.
New is 6.7.
I have updated WP to 5.8.
Your theme goes without problems.
Thank you for your willingness.
Otherwise theme is excellent
Hi! Please create a ticket at https://themeszone.freshdesk.com on the matter
do you have a demo of where I can see selling products + selling booking services ? Im using dokan multi-vendor plugin and I want to sell products + booking like airbnb does your theme compatible ?
Hi! The theme doesn’t come with any booking capabilities, sorry
How do I remove the [yith_wcwl_add_to_wishlist] that is now showing on the product page – I don’t have the wishlist installed, I tried installing and uninstalling it but can’t get rid of that line on the product page. This wasn’t there before.
HI! Please create a ticket at https://themeszone.freshdesk.com – I’ll take a look
CLAIM AND PROBLEMS with the “THEME HANDY” SUPPORT. He does not attend me! A WC Vendor Plugin has been installed, which has a connection with its theme, but the interface of the “Theme Handy” that I bought DOES NOT RECOGNIZE IT. In their Marketplace of samples for sale, if the style is displayed, but the support does not answer me and DOES NOT WANT to help ME. Here I attach the sample link which should be included in the purchase I have made http://handy.themes.zone/vendors/new-vendors-shop/
when you enlarge the product, a white screen appears instead of an image. This is mistake?
Hi! It sounds like a bug. By enlarge you mean click on product image?
It has been 5 years i am using this theme but i always face Update issue. Every time i have to comment here and request for the update. The update is not automated and author does not notify if update is out. Presently, new bugs are being coming, some times login issue and some times other. We have to update the theme asap. If you have updated here, i can download the theme from my download option or please help if you have rolled out any update. Thx
Current version we have 5.8.1
Hi! We usually do send out update announcements through ThemeForest. You can also always download the latest version of your theme through your themeforest account. At the moment, theme version 5.2.1 is the latest one.
Hi, how can I add videos to the prodoct gallery, please? I have tried installing WooCommerce Product Video Gallery plugin, which we use on our other site but it breaks the gallery in this theme. (Our other site uses a different theme but is otherwise set up the same).
Hi! We didn’t test any specific plugin for this additional functionality. You can try this plugin, for example: https://iconicwp.com/products/woothumbs/ It has a free trial.
Hello, I have reviewed the theme and I like it very much.
My question is; do you have a demo store download? Maybe everything could be faster.
Hi! Once you install the theme, you will be able to import demo data.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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