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Hi i try to download the sample data but the Dropbox URL you provided it is not working. Please let me know how to overcome this. Thanks in advance
Responding to you in the chat!
My problem is resolved through the chat service. Thanks a lot for your response.
Hi i try to download the sample data but the Dropbox URL you provided it is not working. Please let me know how to overcome this.
Please create a ticket at https://themeszone.frehsdesk.com , we’ll help
Hi, I would like to customize my header on the left using “Header Customize -> Header Customize Left” with a Custom Text but it doesn’t show anything. I already have a Logo on the left side of the header and I want to put a text underneath the logo. How can I achieve this? Thank you!
Please create a ticket at https://themeszone.frehsdesk.com on this matter
Is RTL supported by this theme?
This theme has limited RTL support.
any update on the link in the documentation that not work ? (click this link to download the uploads folder)
Yes, we are working on the new docs now. You don’t need that link anymore. Now sample data is to be installed at Appearance -> Import Demo Data section of your WordPress dashboard.
Error: Internal Server Error (500)
Maybe your system does not match system requirements. You can create a ticket at https://themeszone.freshdesk.com – we’ll take a closer look.
When I click on the Vendor carousel “visit shop” it says 404 error. How can I fix this. It happened after the most recent update I did today.
Please create a ticket at https://themeszone.freshdesk.com – we’ll take a look
This comment is currently being reviewed.
Awesome theme, i want to buy it asap. Still i have some small questions and i hope you can help me in this matter:
1. It is posible for removing the fade-in effect on the products when scrolling down?
2. Also to remove *Vendor Dashboard, so it can remain just one owner for the entire shop?
3. On mobile: it is a way through that we can costumize “Catagories” left side-bar to put it on in the top of the side, under “Menu” section?
Thank you in advance, and best regards!
Thank you for creating a ticket!
1. Yes, you can do it by disabling lazy load on shop in theme options
2. Yes, this theme can easily be a regular shop with no marketplace functionality, just deactivate WC Vendors plugin and remove some menu links and elements. We’ll gladly help you with that!
3. I’m pretty sure it’s possible, but it’s a custom work that should be carried out by a qualified WordPress developer. We can suggest you a general path on how this can be achieved, but you will need to hire someone (us or someone else) to code this for you
That sounds wonderful! Thank you for your immediate response. The information was very useful for me. I am buying the theme right now. I will came in the next day’s with a review also. Regards!
Item brought! Thank you
can the theme be good for only one vendor, not using more than one. need to know this before purchasing. thanks. Amit.
Thank you for taking interest in our theme!
Yes, you can use this theme for a regular online store, with no other vendors than the site owner.
I can update to wordpress 4.9 ? Thanks
Yes, we found no problems running the latest version of Handy with WP 4.9
Do you have an idea of when I will be compatible with Woocommerce 3.1.x and Wordpress 4.9.x?
Please update your theme to the latest version, which currently is 5.0.7 – it will provide compatibility with latest WordPress and WooCommerce versions.
Hello again, a very fast question: what are the ideal dimensions for product images?
There isn’t really an ideal dimension. You just need to make sure each image looks good in every variant of its use. But I know you want a number. Well, you can use 1000 pixel x 1000 pixel product images, for example.
Hi can you build similar theme for wc marketplace?
Yes, we can, please contact us through http://themeszone.freshdesk.com
Hi. I don’t know what to contact more. when you release new theme for wc-marketplace. Please let me know.
In new theme, Please tabed shop/ review/description…ect for easier look. Do not make review/description as header of shop.
Thank you for this advice!
Forget to say. Shop filter please also allow filter by text input. How long do you think can release new theme for wc-marketplace. I would consider time for waiting
Please do not make this theme with multiple vendor plugin. I’m looking for proffesional theme for only wc marketplace, support light weigh plugin.
We will consider your suggestions. If we decide to make such theme, it would probably be released in a year or two. But to create a theme we need to make sure that enough people would want to buy it first.
Hey there Stephen, we took our site down as it completely crashed when changing over to WPBakery Page Builder 5.4.
What is the quickest way to get up and running again mate before we have to start refunding?
is there nothing we can upload with the correct page builder? economysaver.com.au
We weren’t able to observe any problem with the latest Visual Composer versions and our theme. But there are always chances that something may go wrong during an update. That is why it is always important to have sufficient backups at all times.
In your case the problem is most likely related to incompatibility between, for example, your theme version and the plugin, or, maybe, your content was originally created in a different page builder. I need to have more info to be able to tell exactly what happened and what can be done to help given that you do not have sufficient backups to restore your site to the state it was in before the update.
Please create a ticket at https://themeszone.freshdesk.com – I’ll take a look at your problem!
Hi, could you please update package including latest WPBakery Page Builder? I have your latest version and it includes version 5.1.1 (which is outdated and is not allowing me to edit trough frontend)
Currently, WPBakery Page Builder is on 5.4.5 with a lot of improvements. Thanks
We are going to update it in the theme package soon. You can create a ticket at https://themeszone.freshdesk.com to get the latest plugin version asap.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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