266 Reviews

for Customer Support

Thanks You! Happy New Year!

transparentideas

Author response

Thank you for choosing our theme, and we wish you a Happy New Year to you too!

for Customer Support

Unbelievabe help and support. Immediate response and explanation of why and how my site wasn't working. Couldn't ask for better.

transparentideas

Author response

Thank you very much for your review!

for Customer Support

This theme is a gorgeous theme that does so much! However, the kindness of the customer service goes way beyond any customer service I have seen. This is the best customer service I have ever gotten. They have a site with FAQ that is amazing, online chat that is so very kind and knowledgeable. They are just amazing. You get an amazing theme, and amazing customer service how could you seriously go wrong? you can't.

transparentideas

Author response

Thank you for your kind words!

for Customer Support

i love this theme!So beautiful with nice design and flexibility.As long for the support i have no words...Very helpful

for Customer Support

I had an issue with my installing data. The support replied after a few hours and fixed the issue, I just gave them my access and the problem was solved. Very friendly and fast - thanks a lot! Suggestion!

for Other

Merci pour ce thème aussi complet et fonctionnel qui soit.
Beau design, simple d'utilisation et de customization. Un grand merci pour le support qui a su être patient pour mon cas ( débutant).

transparentideas

Author response

Merci! C'est un plaisir de travailler avec vous!

for Customer Support

i am impressed with their support team. Excellent customer service and my interaction was very satisfactory, all questions answered, all things done. They are very responsive and resourceful. And of course i like the theme,its functionality, flexibility and design. Great job!

for Customer Support

The theme and the customer support provided by Stephen Harms are exceptional. 5 Stars for the theme and 10 Stars for Customer Support

transparentideas

Author response

Thank you very much! We appreciate your kind words!

for Design Quality

Awesome design. Easy use cases. Fast and efficient help desk response to help you sort things out in less than 3 minutes!

transparentideas

Author response

Thanks a lot for such a positive review!

for Documentation Quality

Documentation doesn't match the theme options. Many of the previous options such as fonts & color are now gone or missing. Impossible to set up without proper documentation.

transparentideas

Author response

Hi!

Sorry for the inconvenience, we are currently working on new docs. Please create a ticket at https://themeszone.freshdesk.com for help and instructions

for Customer Support

I got some problems with the theme, but the support was very quick and it was possible for them to help me.... Very good theme to work with

transparentideas

Author response

Thank you very much!

for Other

5 stars for the quality of the support.

transparentideas

Author response

Thank you!

for Customer Support

I am Waiting for a soloution, but still waiting

transparentideas

Author response

Hi!

Theme update is going to be out within several days

for Customer Support

Excellent help in a timely manner!

transparentideas

Author response

Thank you!

for Customer Support

They are the best!!!

transparentideas

Author response

Thank you for your kind words, we are trying our best to be as helpful as we can!

for Customer Support

You WILL NOT find a better support team on themeforest like these developers. They have consitently helped beyond the call of duty in a timely, proffesional and friendly manner. A HUGE congratulations must be awarded to the team!!

transparentideas

Author response

Thank you for such a great review, and thank you for choosing our theme! We are doing our best to be as helpful as possible.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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