Reviews for Handy - Handmade Shop WordPress WooCommerce Theme

286 Reviews

for Customizability

The theme is very poorly adapted to the Russian language.

themesdotzone

Author response

Hi!

I'm sorry about your unpleasant experience. Unfortunately, I haven't heard from you about your translation problems.

Please let us know about the problems you encountered when translating the theme. We'll be glad to fix them for you and all other clients!

for Customer Support

La verdad hubo inconvenientes inicialmente pero gracias a la ayuda del equipo de soporte pude solucionar todos los inconvenientes que estaba presentando. Muchas gracias por toda su ayuda y sin duda, es una grandiosa plantilla. Solo es cuestion de aprenderla a manejar para optimizar todos los detalles. Muchas felicidades.

themesdotzone

Author response

¡Muchas gracias! :)

for Customer Support

Support is timely and very friendly. I’ve reached out a few times and the response has always been great. Glad to see a developer support his product in this manner.

themesdotzone

Author response

Thanks for these kind words:)

for Bugs

Many Bugs and the stuff ignored it. If you open a ticket it can be takes weeks. WC Vendor Pro have a lot of bugs too, please dont pay 200$ for this. it was a mistake from me to trust...

themesdotzone

Author response

Hi! Thank you for sharing your feelings with us! Your opinion is important to us, it helps us grow in the right direction and do a better job in general!

I reviewed your ticket history, and found no unresolved issues. We did have some issues with the latest WC Vendors update, but all of them are resolved by now. I understand that you are upset that the vendor messaging functionality is gone, but we can't bring it back - it has been lost because of the big change in the WC Vendors plugin's code.

I will do my best to improve your theme experience in future and help you overcome the difficulties you may have faced, please let me know if there is anything I can help you with - I will gladly do so.

for Customer Support

Excellent and fast customer support for this beautiful theme. Easy to customize and design marketplace theme.

themesdotzone

Author response

Thank you!

for Customer Support

Great technical support.

They help me to fix a big problem in the web because a incompatibility between two plugins.

Regards¡.

themesdotzone

Author response

Thank you, we appreciate your feedback!

for Customer Support

Wonderful theme and awesome customer support! Thank you!

themesdotzone

Author response

Thank you very much for your feedback!

for Customer Support

I really appreciate the customer support provided is very reasonable and consistent. The theme author is reliable.

themesdotzone

Author response

Thank you!

for Customer Support

Great theme with million of options. In case of any questions regarding the functionality the support team react really quickly and provide the hint to be implemented or make the necessary adjustments directly in the installed theme. I wish to have the same level of support from different authors !

themesdotzone

Author response

Thank you!

for Design Quality

Great design and functionality. Note: I ended up switching my project to Shopify and bought the Shopify version of Handy. I requested a refund for the WooCommerce version, however, I was unaware Handy is managed by two different theme authors, therefore, I can understand why my refund request was declined.

themesdotzone

Author response

Thank you for understanding!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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