CreativeWS

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687 comments found.

Hi, Pre-sales questions. How many menus does the theme support please? Ideally want a main menu and another menu area above it, maybe go along side social icons.

Thanks,

I guess yes, it’s flexible enough. Do you have a mockup/draft ? Has somebody created a new design for you?

Hi, I have a mockup, where can I send it to? Thanks

Hello, please feel free to send it to support [at] creaws.com

Hi, when is planned the WooCommerce 2.6 support ?

Hm, I’ve just made some tests and it appears to be working fine.

Super, thanks !

You’re welcome. Have a nice day!

how do i limit the number of words or characters in the excerpt of a post please?

Hello, did you try to use excerpt field here: http://prntscr.com/bmfvwv ? The excerpt will be fully published and there’s not way to limit the number of words. However you can use a post content instead of the excerpt and divide it with “more” tag.

Please check your email. I’m under an emergency with your theme. Thanks

Hello Carlos, we’ve replied to it. We cannot access your admin panel. Do you have a backup of your database?

Louise85

Louise85 Purchased

Hi guys!

I’m quite lost at the moment. I try to edit content on the page I manage and I can’t access any of it! WP works just fine, but I get the following error each time I go to pages, theme etc.

Fatal error: Uncaught Error: Function name must be a string in /var/www/DOMAIN/public_html/wp-content/themes/happykids/core/generators/option_gen.php:137 Stack trace: #0 /var/www/DOMAIN/public_html/wp-content/themes/happykids/core/generators/option_gen.php(91): optionGenerator->renderOption(Array) #1 /var/www/DOMAIN/public_html/wp-content/themes/happykids/core/generators/option_gen.php(17): optionGenerator->render() #2 /var/www/DOMAIN/public_html/wp-content/themes/happykids/core/admin/admin.php(69): optionGenerator->optionGenerator(‘general’, Array) #3 /var/www/DOMAIN/public_html/wp-includes/plugin.php(525): Theme_admin->load_cws_main_page(’’) #4 /var/www/DOMAIN/public_html/wp-admin/admin.php(236): do_action(‘toplevel_page_t…’) #5 {main} thrown in /var/www/DOMAIN/public_html/wp-content/themes/happykids/core/generators/option_gen.php on line 137

There’s no problem with viewing the page though. The current theme version is 3.2.0. Maybe this old version is the one messing things up? (Since there’s no easy noob friendly “update now” button, my insecure self has been a bit hesitant in trying out a manual update ;) )

I really hope someone can help me! I’m so confused!

got it. The update is done. Issue resolved as well. Please check your site and let me know.

Louise85

Louise85 Purchased

Oh the joy! It looks like it’s back to normal! :D Thank you SO so much! I’d send you cake, but I doubt the condition it’ll be in when it arrives… ;) I’ll have to settle for complimenting you on your stellar support and costumer service! Absolutely amazing!

I’ve added the purchase code to WordPress, so hopefully this won’t happen again! Lesson learned!

Again, thank you! Have a glorious Tuesday, smart people! :D

Thank you, Louise, for your beautiful feedback :) We’ve happy to help! Thanks and have a great day too :)

Hi guys! Apparently there is an error in the update to 3.3.8: The update seems to be done, but the notification of the continued warning that there is a pending update. Any ideas? Thanks

Ok, thank you. Fixed. Please check it and let me know.

Hello, All ok. Excellent theme and great support. Thank you very much again. a greeting

You’re welcome! Have a nice day!

Hello. I’ve purchased the theme. I just tried to install the demo but I get this errror:

Import WordPress Downloading demo content Demo package is not available!

Sorry, there has been an error. The file does not exist, please try again.

Also I’ve tried to use my code for the Slider Revolution but it’s not working. Can u please help me?

Best regards.

Hello and thanks for choosing our products. Sure we’ll help. Please send us your WP url, login and password so that we could help.

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