CreativeWS

CreativeWS supports this item

Supported

This author's response time can be up to 1 business day.

736 comments found.

Great looking theme !

How easy is it to swap the background images e.g. On the live site demo, the top banner has balloons – can these be easily changed to Lego bricks ? You have a filed scene as the footer in your ‘about happy kids’ – can that be swapped out to any custom image I want/ design?

I assume it can, but wanted to check as I had one site where customisations were significantly restricted.

Many Thanks Ceri

Hello Ceri, thanks for asking. Yes, it’s pretty easy to change all those graphics. Theme Options will help you here. So, buy with confidence. If you ever face any difficulties, we’ll be glad to help.

That’s brilliant – many thanks

You’re welcome! Have a nice weekend!

I’m updating this theme from 3.4.1 to 3.4.3… Will there be major changes that will break the design? I’m asking as I do not see any information relating to 3.4.2 changelog on the “Item Detail” section.

I have a purchase key, it is added to the theme’s options. I can update the theme from the backend but I don’t want to break content of the site post-deployment. Do you have a page on your site that shows changelogs 3.4.1 – 3.4.3? I do not want to update if there are major changes.

You can easy to see changelog file inside zip file in theme folder

Awesome, thanks!

Aphro

Aphro Purchased

Hello ! Presale question :)

Will there be some updates soon for last WP and Woocommerce version ?

The changelog you’re mentioning is not updated. We’ll do that now.

Aphro

Aphro Purchased

ok :) Lets go for it so :)

Ok, ready!

hello, I just bought the theme and I am getting the error bellow in map… “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”... What should I do?

Hello and thanks for writing in.

You should generate your google API key in order to use google maps.

Here’s a manual: https://developers.google.com/maps/documentation/javascript/get-api-key

Okay, and where do I suppose to put that key?

There should be a section for it. Check the map plugin’s settings.

Hi there, I’ve just bought your theme but am struggling to import your demo :(. I’m getting an error message ‘Warning: unlink(): open_basedir restriction in effect’ – can you help??

Hello and thanks for writing in. Please send us your wp url, login and password to help.

I love this website!! I’m actually planning to use it for professional services! It is so beautiful and practical!

I have few questions: 1) Do you provide the size of the pictures for this theme? In order for me to upload mine? 2) By the moment I don’t need the shop. While customizing it, may I just hide this feature? 3) Is it possible to upload videos to the blog and portfolio sections? 4) Is this theme friendly to widgets for newsletters or visitor’s data captured for example? 5) Is it possible to have only these links for social media: facebook, twitter, youtube, and linkedin?

Thank you!!!

Well, hard to say if it will work for you. You can give it a try and let me know if you face any difficulties.

Thank you guys! I just purchased and unexpectedly with a great discount! :) Will keep in touch if I have any issues!! Happy black Friday!

Hello and thanks for your purchase! You’re a lucky one :) We’ll be glad to help you if you face any difficulties.

I have tried to upload this to two different hosting servers and have killed the site. I have worked extensively with one hosting server, they can’t do anything, it is the program, I tried with another one and had the same results.

I was told the PHP version could be an issue, so what is the Php version of this product and is it compatible with the latest WordPress? Also, I got a message on the themes page saying the title is children but it is the parent?

Then on top of that, I have to wait forever to get a response. Not very professional.

Hello Lori, I assume the issue is sorted now? Or you still need any assistance?

I am getting this error in wordpress. What do I do? The theme defines itself as its parent theme. Please check the Template header.

Hello and thanks for writing in. Please send us your wp url, login and password to help you sort this issue.

Hi there, I just purchased your Happy Kids theme. Great theme – thanks! I am having difficulties assigning a background image to the header section behind the logo. Please advise. Thank you kindly

Hello and thanks for writing in. You should assign it using Theme Options panel. What’s the exact issue you’re facing with?

I want to put my own image into the header area behind the logo.

Please contact our support team to get help regarding this. They will help.

Welcome when you download the demo did not show your shopping cart Please help if you can send a eXtended RSS (WXR) file and we’ll import to email

How can I insert a fonts

Hello and thanks for writing in. Please install and activate the woocommerce plugin to create a shop.

We’re using Google Fonts in this theme. Please navigate to your Theme Options panel and assign the needed fonts.

Hey guys! Its a beautiful theme but unfortunately I keep getting this error, and upon installation everything becomes white and I can’t even access Wordpress. Please help me out.

Error:

The theme defines itself as its parent theme. Please check the Template header.

Hello and thanks for writing in. Please send us your wp url, login and password to help.

I am getting this error in wordpress. The theme defines itself as its parent theme. Please check the Template header. And when I revert back it gives me the style.css is missing. What should I do?

Hello and thanks for writing in. Please send us your wp url, login and password to help. Or just download and install the latest theme version.

Where do I send the information you requested?

support (at) creaws.com

Hello, how are you. I would like to know if you intend to launch a page template for Attachments, it can even equal the single post. This lack of this theme prevented me from even buying a second license. Or if there is any option for me to generate this file

the theme wordpress theme “wenty Sixteen” that comes standard has this function very well applied. if you need to see how it works in practice. when sending the image you choose to open on an attachment page. as your theme does not have this template the file opens in a new tab completely off the site

I’m sorry, currently the theme doesn’t support this functionality.

Okay, thanks for helping.

Aphro

Aphro Purchased

Hi !

I have seen that there is a fancy box script included in the theme, but i have a problem with native WordPress gallery images that are NOT displaying in light box. A click on the image just open the file.

What di I miss ti fix this ?

Thanks ! :)

Hello, thanks for writing in. There’s an option here which tells the gallery what to do upon mouse clicks: https://prnt.sc/hvi345

Aphro

Aphro Purchased

yep found it after writing :p must not be set on “media file” hu hu hu :p

Yes, right.

Taran

Taran Purchased

Where can I find the code for the “Homepage content block” please?

Hello and thanks for writing in. Please check your email, a solution has been sent.

Hey guys, I have problem to activate the theme. “The theme defines itself as its parent theme. Please check the Template header”

Hello and thanks for writing in. Please send us your wp url, login and password to help.

This comment is currently being reviewed.

Okay, thank you. Fixed. Please check your site and let me know. Should be fine.

by
by
by
by
by
by