108 comments found.
I cant help noticed that the partial editing section for footer and height and some small details on bottom each editor, its not there anymore. so i updated recently wordpress and updated wp bakery plugin so would it caused it? Cant find way to get it back on haha
Hi there,
Be sure that all recommended plugins are installed and activated, especially the “Metaboxes” plugin.
For more help, please post a ticket in the support forum with your website URL and login info. We will get back to you as soon as possible. https://wolfthemes.ticksy.com/Kind regards
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Loving the theme!!!!! But where i can adjust mobile menu to transparent header instead of black to be match as website? why video isn’t displaying on mobile after i change video? https://www.evolvingink.com/home
Hi there,
I’m glad you like the theme!
You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.
.mobile-screen #mobile-bar{
background:black;
}
I recommend using a self-hosted video if you want to be sure that it is displayed on mobile.
I hope it will help.
thank you for reply back and help and it helps and much appreciated..
For the life of me I cannot figure out how to make my MASONRY ALBUM NOT show the title of the gallery or the category or the number of the photos in the gallery like the way it is in the demo…. could you please tell me how to deactivate that?
Hi there,
Could you point me to the demo page you’re reffering to? https://preview.wolfthemes.live/hares/Kind regards.
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The theme sets a cookie called “hares_session_loaded”.
What is this cookie for and do you need it? My cookie manager can’t do anything with it
Hi there,
Thanks for letting me know. This cookie is no longer used and will be removed in the next update.
I hope it will help.
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perfect, thx
I purchased this theme quite some time ago and now I get an error message saying that the WPBakery Page Builder is out of date. The author of the theme should update the Page Builder so it can also update for anyone that bought the theme as we don’t have an individual Page Builder license. It’s been 3 weeks that the system says “Automatic update scheduled in 8 hours” and the update never happens. Any help on this?
Hi there,
The latest version of the theme includes the latest version of the pluigin.
Here is how to update: https://wolfthemes.ticksy.com/article/11671/I hope it helps.
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yes that worked thank you!
Hi, the default page/blog heading text (& subtext) seems to have a fade in ‘animation’. It appears rather slow, long after all the page’s pics/text are loaded, which is not ideal. I can’t find any global setting for this on the theme’s customiser, or page’s banner settings. Any way to resolve this?
Hi there,
I suggest using the content block system to create your own header block instead of using the default header: https://wolfthemes.ticksy.com/article/12792/ For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Hi i’d like to know if it’s possible with this theme to set 2 columns view per riga for product on mobile. can’t find anything relate to it. thanks
Hi there,
This would require a minor customization. This is something we offer as a paid service.
Feel free to contact me: contact@wolfthemes.com
Kind regards
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Hi guys,
I just want to know it this is possible. If yes, I’ll renew my suscription for the solution:
My website is just a catalog of then-and-now photos from different villages around here.
Within any album, the thumbnails are cropped by the center making a very ugly effect. How do I make it crop at the top showing only the old photo like I had in my older verion of the web (see attached)?
Please, check the site fotosdecatalunya.cat and you’ll understand what I mean.
Cheers! 
Hi there,
You can’t choose how the thumbnail is cropped but if you use the album post module, you can choose your thumbnail size preset.
I don’t find the cropping odd at all on your website in my humble opinion.
I hope it helps.
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Thank you very much for your answer.
Yes, I use the Photo Albums v1.3.1 plugin made by you. 
Here you will find a screenshot of the old version of the web where the exact same thing happened, it was cropped by the middle (https://www.fotosdecatalunya.cat/web-v2010.jpg) and here the new one (https://www.fotosdecatalunya.cat/web-v2021.jpg. I have only randomly selected one gallery as it happens with all of them.)
Thank you very much for your patience!
As a temporary solution, I set the image size as “Full” in the Image Galley Settings… although the result is not to my liking.
Hi, I can’t find where to change the color of the text in the mobile menu. I can click on the menu items but just can’t see the them. Can you help with this?
Hi there,
Please post a ticket in the support forum with screenshots, your website URL and a temporary login access.
We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind regards.
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Hi,
I would like to make some changes on slider revolution 6. I wan to see my all slider ımages randomly. But I can not find where it is. Do you know how can I make random slides on slider revolution 6?
Kind Regards, Murat
Hi there,
I think there i a shuffle mode in the main slider settings. For more help, please check the Slider revolution doc: https://www.themepunch.com/revslider-se-doc/general-settings/I hope it helps.
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Hey, this theme looks great. One thing that would close the deal would be an events calendar. Is there support for events?
Hi there,
This is not an option built into the theme but I can add this feature for you as a custom service, like in some of my other themes. e.g: https://preview.wolfthemes.live/decibel/events/list/
Feel free to contact me after purchase or if you have any question
Kind regards
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Pre-Sales Question: I’m clicking through your previews & just love it. But: Menu disappears, when scrolling down – and reappears, when scrolling up. Is this a bug or a feature?
Hi there,
This is feature. You can also choose to let the menu stay always “sticky”, or disable the sticky menu option completely.
I hope it helps.
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Thank you! (Awesome fast support) ... in other words: Take my money!
Haha Thanks! 
If you need any help after purchase feel free to post a ticket in the support forum
Kind regards.
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I’m trying to reply to my ticket (#2652140) but can not. The feature image currently appears as the page header. Is there a way to make this scale so it’s more visible when viewing on mobile? It would be nice to see more of the feature image.
Hi there,
You can choose how the background is displayed with the “background size” option. This way it will crop on mobile or not. But keep in mind that there is a big difference between a mobile screen and a big desktop screen. If you want your image proportion to stay the same, I suggest using an “single image” element in a row with 100% width and 0 padding.
For more help, feel free to renew your support perdio and post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Hi, I have another pre-purchase question: I want to use this option (is for a beer brand): https://demos.wolfthemes.com/hares/main-home/brewry/
But for example, the About Us demo, it´s change everything, the example is not about beer. This is an example of an About page? I think I can change everything I want right? https://demos.wolfthemes.com/hares/pages/about-us/It came with some Builder plugin or I need to work just with Guttenberg editor?
Thanks for your support!!!!
Hey there,
Sure you can change everything to suit your needs. You can edit the background and add image in the about us page to suit your brand.
I hope it helps.
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Thanks for your answer. Another example, the menu section: I need two section, because I have the beer menu and food menu, so… Can I duplicate the menu? What builder came with the theme?
Thanks again, and have a nice friday!!!
Hey there,
It is very easy to set your menu, you can create sub menus or mega menu as in the demo. https://docs.wolfthemes.com/documentation/theme/hares/#navigationI hope it helps.
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Thanks for your answer, but when I talked about the menu, I wanted to say the beer & food menu: https://demos.wolfthemes.com/hares/pages/our-menu/ Can I duplicate the menu? What builder came with the theme? Thanks
Yes, sure, you can duplicate this menu. You can use this page builder element to create as many menu elements as you like.
I hope it helps.
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Hi, good afternoon: I love this theme, but I tried the Brewry mainhome in my mobile, and I can`t scroll down. I see the slider run, but I can`t scroll to see the entire site.
Any idea of why this is happening? Thanks a lot Regards
The problem is the slider. If I try to scroll down above the slider don´t work, but once that I´m in other section of the home, I can navigate without problem. Any idea? Thanks
Hey there,
Thanks for letting me know. It will be fixed ASAP. Thanks for pointing this out.
Kind regards.
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This is fixed!
Have a nice day
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Hi, thanks for your quickly answer and support. I tried again and works perfect. Regards!!!!
You’re welcome
I am having trouble setting the menu hover color. I was able to set it to the color I wanted using CSS but it seems that there is a gray color that might be overriding my green color that I am using. You can see my bright green color flash very quickly and then it goes dim. Here is the CSS i am using:
.nav-menu li:hover{ color:#a1ce56; }
In addition, I would also like to change the hover color to the same on the sticky menu. Can you help me with the css for this as well? Thanks!
Hey there,
What’s your website URL?
Kind regards
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Hello
I would like to use the home page “portfolio lateral” https://demos.wolfthemes.com/hares/main-home/portfolio-lateral/ because i like the presentation. But instead of portfolio links, can I put pictures and set my own links (contact, about us, ...) ? Thanks
Hey there,
Sure you can use our banner element or linked image if you you want.
I hope it helps.
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Ok thank you and sorry for my english but i am not sure that I was really clear : )
I am not talking about the menu, i am talking about the right part, I can Use pictures and linked them to whatever (contact, about us, ...) , to have the same presentation but no links on project, just my own personnalized links ? Thanks again for your time
Cordialement
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Super ! Merci !
I see shortcodes instead of the Hares theme when I try to edit a page. Is there something I do wrong here? 
UPDATE: It’s resolved by installing the newest version of your awesome template. Sorry!
Hey there,
Thanks for your feedback.
All the best.
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Hi there, I just made a full update (WP, theme, plugins), but my loading animation isn’t working anymore (.png image) whereas it worked before the update. How can this be fixed please? Thanks and kindest regards.
And the page options below the editor have disappeared.
Hey there,
Did you install all recommended plugins? Especially Wolf Metaboxes?
Difficult to help without further details.
For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Thanks.
Installing the “Wolf Metaboxes” solved the page options issue.
Do I really need to pay for extended support, since the loading issue is related to the update and was working before?
Thanks and kindest regards.
Please send me an email to help@wolfthemes.com with your website URL and login info so we can sort this out.
I will reply ASAP.
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Thanks a lot. I sent you a mail (my true name is Lisa). Kindest regards.
hi, I have installed and configured your template. I would like to insert the instagram widget in the footer but unfortunately it does not work. I also requested the API code. can you help me? thanks, Danilo
hey there,
You must be connected to your Instagram account, then simply click on “generate API key” in the instagram admin panel to authorize the app and get your acces key.
For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Hey guys any chance of a WooCommerce update? Within its status report there are some out of date items and a few red flags
Hi,
Please be sure to update the theme to the latest version. Anyway, you can ignore deprecated template version message. Everything will work correctly regardless of that.
For more help, please post on the support forum.
Regards.
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