The theme engine isn't functioning and support isn't available
Author response
Dear sir, Please create support ticket at https://help.themepure.net/login we are here to help you.
Good quality theme, a lot of very useful functions if you want to produce a site in a very short time. A special mention to the support service. They are very fast and above all efficient Very nice work guys thank you
Author response
I really appreciate working with you. It's our pleasure to serve our clients the best.
I recently purchased a Theme I particularly love the customization options, which allowed me to create a unique look for my website. The seller's customer service was also excellent they responded promptly to my questions and were very helpful throughout the process. Overall, I highly recommend it to anyone looking for a high-quality and customizable theme for their website :) 5 Stars *****
Author response
I really appreciate working with you. It's our pleasure to serve our clients the best.
I can say that this theme and the people who develop it are awesome. I bought 2 licensed already and I HIGHLY RECOMMEND this product. It's clean, smooth and you will NEVER regret it.
Author response
We're glad to hear everything worked out well. It's our pleasure. Please feel free to reach us via https://help.themepure.net/support/login should you need help in the future.
Great theme and great support from the team!
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Great theme, great support. Theme is updated frequently. Buy recommended.
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
A great design with many options and great support, which is quick and helpful.
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Good support. I ask for a new option. Support give me in a couple of hours.
Great support
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Customer support takes a while to respond, but when they do they are great!
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Best support ever experienced. Problems solved in max a few hours (regarding to time difference...)!! Thank you again! :)
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Thank you for your Fast and great support. Great communication. The theme is working perfectly now. I would buy again from this provider anytime in the future.
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Great theme with easy customization and quality coding. Support works flawlessly, with fast assistance and willing to help in every detail.
After working with many authors, this is one of the best experiences to date.
Totally recommended.
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to us and we appreciate it :)
Best regards
Not sure if it's because of hosting or Theme but very pathetic first impression. I am using Hostinger premium hosting service.
Error during import from the downloaded zip file, called CSS stylesheet missing. Finally somehow managed to install with Envato plugin but still, errors during the bulk installation of the plugin so managed to install them one by one. Finally started importing the demo for the Swipper slider it took more than 15 minutes and finally imported it with many warnings.
[WARNING] Failed to import product_tag Accessories
[WARNING] Failed to import product_tag Android Cases
[WARNING] Failed to import pa_color Blue
[WARNING] Failed to import etn_category Conference
[WARNING] Failed to import product_visibility exclude-from-catalog .....etc
Will explore more in the upcoming days to provide further detailed experience.
Author response
Dear sir,
Please create a support ticket we will check and let you.
https://help.themepure.net/support/
We need check what is the issue on your server.
Our all buyer happy to use this theme.
We need check what is the issue.
and have you create support ticket for demo import.
For further info please mail us we are ready to give you support basictheme400@gmail.com
Thanks.
Under WordPress v6.1.1 a lot of Errors.
Author response
Sir,
Our theme already used in 6.1.1 and running smoothly. https://prnt.sc/wBG0wTTD5Ekq
Can you create a support ticket here https://help.themepure.net/support/.
We will check what is the issue.
Thanks.
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