Web Themes & Templates

Discussion on HashMag - Magazine & News Theme

Mikado-Themes

Mikado-Themes supports this item

Supported

69 comments found.

please take a look https://congnghe.tv/. why always have a category name dropdown from menu. and how can i change hover color. now it is blind my text.

Hello,

Please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate.

Best, Mikado

very nice blogging theme It will be used for http://rapsel.com.tr Thank you

Hello,

Great, your website is already looking neat!

Mikado

Hello,

I am facing a problem when Importing the demo content. I could import the options and widgets part but when I import the content it stops at 90% taking into consideration that I am excluding the media files from the import proces.

Any advice.

Thank you,

Hello there,

Please, check this article where demo import is explained https://mikado.ticksy.com/article/12620 For any further assistance, our support team is on your service at https://mikado.ticksy.com/

Best, Mikado

Hello, how can I make the menu look likein the themeforest demo (on the left categories and on the right articles with thumbnail). Couldn’t find it in the documentation. Thanks!

Hello,

We located and replied to your ticket. You can check Ticksy.

Best, Mikado

Hello,

I have a few open tickets on your website. Can you please check?

Thanks, Alex

Hello there Alex,

We managed to locate your tickets on our support forum and all are assigned to our agent who is working on it and will answer asap. Sorry for the delay in response, we’re crowded with support requests, but we are back in full speed and everything will be responded soon. Thanks for understanding.

Best, Mikado

hi, I have questions before I buy this theme.

1. do you guys still manage this theme? 2. Is this theme has create post or writing article front-end page? for registered writer or use the back-end new post page?

Hello,

Thank you for taking interest in our theme. 1) Yes, we are always working on our themes;. 2) There is no frontend user dashboard, but you are able to create user with role Editor, that will be able to create posts. If there is any other doubt, please, let us know. Thanks

Best regards, Mikado

Just a heads up that sharing no longer works on the latest mikado core plugin. In order to fix it you have to remove esc_url from line 2 of network.php in shortcodes/socialshare/templates. Can you release a new version to fix this? Thank-you

Hello,

Thank you for reporting this. We have sent it to our dev team on further check. Thanks again.

Best, Mikado

Hi, we are trying to oppen a ticket on your support system but it gives the error “SORRY, AN UNKNOWN ERROR OCCURRED.”. Basically the “thumbnail slider” doesn’t work, it doesnt load any articles. Can you please fix this issue? Tested on a fresh wp install as well

Hello,

There have been some issues with Ticksy support system, please try to submit new ticket now. Thank you.

Mikado

the ticket has been sent, thank-you

Hello,

We located your request #1984500 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!

Mikado

Hello! Pre sale question. Does “Forum” work? Because i can’t access in your online demo. Thanks!

Hello,

Thanks for writing in.

Please note that you need to install/activate bbPress 3rd party plugin in order to get forum options on your end.

Regarding the forum on our demo site, it seems like there is some temporary problem with that, but we will try to solve it as soon as possible. Thank you for letting us know about it.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://mikado.ticksy.com



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