Reviews for Hauslr - Single Property WordPress Theme

Reviews for Hauslr - Single Property WordPress Theme

Cart 53 sales
Well Documented

2 Reviews

for Customer Support

Cheap theme, but it's cheap or a reason.

My one star review covers support, theme documentation, customization, code quality, design quality etc

Extremely poor level of support from the developers of this theme. My first message to support was answered 7 days after I sent it. My 2nd message to support was answered within 2 days and I have received no response from subsequent queries to support.

You will need to contact support if you purchase this theme as it is extremely limited and not very customizable. The support documentation is pretty poor and does not really help you once you get into customizing the theme after installation.

My opinion is save you money and purchase a more up to date theme with proper support. I have since deleted the theme and will not be using it anymore.

Disappointing experience with support with poor theme.

Author response

Hi and thank you for the honest review,

First of all please take a look at the questions posted in your review https://themeslr.ticksy.com/ticket/2837364 and you will see that all of our solutions for the questions were directly from the page builder and/or from the theme panel.

Since you didn't find these options, saying that "it is extremely limited and not very customizable" is not just the perfect description of the theme.

Our recommendation is to read our responses and see how simple it is to customize the theme and the blocks (or moving blocks/sections or making sections smaller in height).

The support is available every single day. This August, our help team had a few days off but they are now back ready to help you.

We are looking forward into helping you with anything regarding this theme, even so far we cannot see errors or problems reported.

TSLR.

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