Your theme has not been updated since 2021 and I use it for multiple clients. All you do is answer with the same reply, send us a message. Why are you not updating the theme. If I would have known this would be the case, I would not have purchased it more than once or even at all for that matter. I had a level of comfort since you are under the Select Brand and I use Bridge which is updating all the time, but this is getting ridiculous since staying up to date keeps us all safe.
7 Reviews
The theme is beautiful and full of features but the customer support is incredible. After having an issue I've contacted them and they solved the problem right away. They were kind and helpful. Also, their instructions were crystal clear which made it easier to solve the problem with one try. It's hard to find companies like these, so purchase the code without any hesitation.
The support and help team was very good and friendly, but nevertheless the theme is missing important features and customizing Possibilities. So for example the blog lists and archives had no "read more" button, which makes it very difficult for a user to see that the post teaser is clickable... also the sticky menu has a major issue that it will not be aligned properly which makes it "jump" when scrolling from top.... I was told that the team was working on the issue but this is now several months and this bug has not been updated yet. It is a cute theme, but for professional purpose not enough.
Author response
Hello there,
We are sorry to hear about this bad impression you've got.
For the read more button on archive pages and blog lists, the option to enable this, unfortunately, doesn't exist within the theme, but surely, both post titles and images are clickable. We appreciate your feedback, and we will forward this to our dev team for further consideration. Thanks for the suggestion :)
Regarding the issue with the menu position sticky header, we are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon, and until then, you can use fixed header behavior.
Feel free to submit a ticket on our Help Center, and our agents will be happy to answer any question or assist you in resolving any theme related issue that might occur.
We hope that you will reconsider your rating afterward.
Regards,
Select
Many things make the 4 stars of this theme. However pages are made in a fairly complex way; too complex for the novice that I am and I had to have a developer make-up simpler pages so that I could get a website anyone can edit.
The team is excellent with a very friendly and helpful attitude.
Some really nice base templates, but lots of little bugs and much more limited and difficult to customize than what you get w/ top themes.
Author response
Hi there,
If you are experiencing any issues with our theme, please submit a request on our helpcenter . We would like to learn more about the bugs you are mentioning, because we tested our theme several times before releasing and we want to make sure that it works fine.
Also, if you need any assistance with theme options or have any question at all, feel free to contact our support agents and they will be happy to help you.
We hope that you will reconsider your rating afterwards.
Regards,
Select
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