Hello there! First of all: nice Theme!
But I am having 2 Problems:
1.) links from a page back to the sub-pages/sections of the home are not going to the right sections, they are jumping somewhere in-between
2.) How can I add a Slider to a normal Page? Not the Home…
I am looking forward to your answer… Mara
… ps: 1.) the first issue seems to occur e.g. with firefox, safari seems to work it out right
Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.
Is it possible to make a separate page?
of course, you can have separate pages, you are not restricted to a one-page setup.
An other question I have is:
Can Google Analytics track the activities with this theme. Because the I have now at the moment is not capable of tracking visitors through pages.
So I cannot see when and on which page the visitors leave my website.
it will depend, if you use a one-page setup, then Google Analytics will see no difference because all pages are on the same url and you will only get stats for ‘Home’.
You would have to use custom analytics events to track a one-page scrolling and exit area, but something like that would be quite complicated and you would have to hire a freelancer for it’s implementation.
Where did you bought your images?
And how do I determine the order of the services?
Pricing table title doesn’t show.
The images were obtained from a diverse range of free resource websites. See the credits section in the item description page for info on others.
Services sequence is editable by dragging and dropping the items in the table on the services admin page.
Pricing tables don’t have titles in this theme.
Services: I only see a table like the one at the pages. Which I cannot change by dragging.
Pricing Tables: They have on the HTML version, why not on the Wordpress one? Furthermore: I can enter a title when creating the table but it doesn’t show?
Hi, Open or create a page using the “Services” page template. Under the WP editor you will see a Services specific option dialog. You add services to your page using this control and once added they can be dragged to set their sequence. (this info in contained in the help doc also.) http://awesomescreenshot.com/0cc32fut1f
The titles in the HTML pricing tabled were added at a later date than when we did the conversion from html to wp. The html author did not inform us about this update, so it has not made its way into the Wp theme. If you open a new thread in our support forums about it, one of the guys there will help you add titles.
suddenly my websites looks like this: http://www.bluedrops.nl
i didn’t touch anything in my wp account or whatever.
could you please have a look?
Hi, Looking at your link, the chrome element inspector console is showing a syntax error, its saying that there is an extra ”<” character on the first line of your page source. Maybe check your header file for additional syntax.
Hi Love your theme!!
can I turn off the scroll of the pictures in the gallery? if so how thank you!
Hi, What do you mean exactly by “scroll of the pictures in the gallery”? Can you give me more details about what you want to do.
if you go projects – and the gallery of pictures in a project – they automatically rotate – can I turn that of so that the user / sister has to click to go to the next one or give them an ability to pause it so they can study the picture?
Hi, Ah ok, I get you now. Yes sure that’s easily done using a small js tweak. We can give you this js snippet after you purchase the theme, no problem.
I’m just starting out on wordpress so I’m encountering some basic issues I think you could help with.
1) How do you add text to the gallery slider? E.g. on the http://haven.themes.tf/ demo site, your line ‘We Love The Web’ and the box that surrounds it; how is this achieved?
2) Is it possible to change the text colour of the stat shortcut text? It doesn’t seem to be editable from #ff0000.
Hi, Enter caption text via the gallery edit admin page (edit icon in top left corner of each gallery thumbnail). I’m not sure what you mean by the “stat shortcut text”, could you be more specific?
Hi – I figured these problems out, but now I’ve got another problem.
My logo is larger than the header – so when I scroll down the page, part of the logo is cut off. Can I change this?
Can I disable unnecessary pages on the main page and it affect the layout model as a whole?
Hi, Yes you can disable either individual sections, or full pages, or you could add more of either, its totally up to you. All such edits are fully supported.
How can i have the “CONTACT” tab on my menu structure ? for some reason i can’t find the option to do it.
Hi, You can just add a Custom link menu item, and then enter the full url and id of the contact section into it. For example in our demo, the following would be the link in the contact item:
Hi, This theme is only compatible with a standalone install of WordPress, hosted on your own server/shared hosting space.
I have created a separate page where I also want a divider. So I have put a sub page under this separate page (just like the homepage) but the divider doesn’t show.
How can I fix this?
Hi, I’m not sure what you mean by “divider”. If you are trying to use another page and make it act like a master page (one which can have sub sections like the homepage) then your only other option apart from the homepage is a page template called “heading”, this one may also act as a master page. if this is not what you mean, please give more details.
I have encountered an other problem.
When you scroll past the slider the menu gets a color, which is good. But the sub menu gets transparent which makes it hard to read.
Sorry to ask here, I have trouble to get a new password for your forum:
We would like to add submenus. they look good as long, as we don’t scroll down. The submenu is cut off. What can we do?
Hi, Whats your forum username? I’ll reset your password.
should be tf28
Hi, Please contact us via the form on this page http://themeforest.net/user/bitfade , please confirm the email address you used when making the support forum account and I’ll send you a new password via reply email.
I have acquired a client and their site from a former web designer.
they have not supplied me with the purchase code as of yet.. I have read your posts about the thumbnails in the slider / gallery edit area but my theme vs. does not show these things.
I am just refreshing and updating the site. but would like to implement the words on the slider … is there a way do do it wo the thumbnails showing in the edit gallery area?
if you are having issues with gallery in admin, you will need to update the theme to the latest version.
To do that, you need access to Downloads area from the account your client purchased the theme from.
something strange is going on and was hoping you could help.
The site loads fine when the url is typed teaorcopy.com
When you type www.teaorcopy.com the portfolio section doesn’t load, if you click a portfolio item you end up in the ‘clients’ section.
In wordpress General Settings, the ‘url’ is set to ‘http://teaorcopy.com' and ‘site address’ is ‘http://teaorcopy.com' – if I change these to include ‘www.’ the opposite occurs, ie. the portfolio won’t load when you type teaorcopy.com
Basically I need the site to function regardless of whether someone types www. or not.
Wordpress was installed using a ‘1-click-install’ and have not touched any settings.
I actually contacted the hosting company and they were able to fix with a url forwarder
I did notice another issue, where on my android phone, the background image behind the ‘services’ section does not display. Any ideas how to correct this?
Hi, glad you resolved your original issue.
Regarding the section background, I just checked your website on my Nexus 4 in Chrome browser and the background is there, which phone/browser are you testing with?
Hi there, I’m using a HTC One – just using the default browser
Could you please take a screenshot of how the section looks for you.
Hi, quick question – can you change the number of projects in a row from 3 to 2?
( i inherited this theme w the client) waiting on the API)
Hi, That would require some custom changes to the theme files. Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.
Very nice theme!
I have a problem when I fill in the Contact page information: name: Jims \ email: firstname.lastname@example.org \ message: my test message.
And “Contact Form” Email Address: email@example.com.
But when I Send, Show:! Error Please fill in complete information!
I need your help!
Your comment is not showing a “purchased” badge. Support of this nature is reserved for confirmed customers only. If you have purchased this theme using a different account please login using that account before posting a request for support. Alternatively you can use your purchase code to register at our support forums where you can open a new thread about your issue.
He wants me to ad add “phone number” instead of “Message” with proper validation and want to add one more field for “Website”.. Plz help me out sooner.
Hello. Can I have the ajax portfolio masonry be in multi page? Like, I don’t want it to be in one page but I want it in multi page. Can that made possible?
Hi, Yes this grid can occupy a separate page by itself, it does not need to be in a 1-page layout with all other sections. Same goes for all sections.
Thanks! I made it hehe This one’s so easy to manage. Can you help me make changes for this theme? I just need it fully customized for my thesis! I need your help on this please
Hi, Unfortunately we don’t offer a customization service to our customers, we just don’t have the capacity for it.
What I mean is, html or css and a few of php only
We don’t offer support on customization, this you will need to either look after yourself or hire a freelancer.
Wuuut? You can’t help me? Thought you can
Can I ask if we can remove TAGS?
From the portfolio something? I want a new one and replace it to a new one
Hi, With general questions I can help of course. Tags in the projects are entered once the project is created (project tags field), these will then appear as portfolio grid filters. Delete these tags from projects to remove them from the grid filters area.
I found it! I have one problem again, how can I add COMMENT BOX on each PROJECTS? Adding Jetpack Comment box won’t work. Can you help? Please
For these more complex type of questions, please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.
You can find the forum for this theme here: http://support.pixelentity.com/forums/46-Haven-WordPress-Theme
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