Reviews for Health Coach - Personal Trainer WordPress theme

Reviews for Health Coach - Personal Trainer WordPress theme

Cart 2,902 sales
Well Documented

90 Reviews

for Feature Availability

Too late to release new versions of the theme after WordPress updates everytime.

Author response

The theme works with the latest version of WordPress. If you have problems with WordPress 5.9.3, please contact us on our support website.

for Customer Support

It's difficult to report issues with the theme or packaged zip if you do not have a support plan. The only way I could raise an issue and not have to pay $40+ was through these review comments.

I reached out to the sales team, but they would or could not forward my comments to the technical department.

I appreciate they want you to pay for a support contract if you need support, but if you need to point out and issue with their package, especially to the benefit of all of their customers, it's not fair to have to pay to do so.

Author response

You can use the Comments for such kinds of requests. Moreover, we sell our themes exclusively on Envato Market. As a member of the Envato community, StylemixThemes acts within the Support policy. You can read the definition of support here.

for Bugs

Does not support WordPress 5.8 although it has been released 3 months ago.

Author response

Thank you for your feedback. We are currently working on the new update. The new version of the theme will be released soon.

for Code Quality

Good template for SEO and Google page speed.

Author response

Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!

for Customer Support

I like the theme very much and the customer support is awesome.
Thank you

Author response

Thank you very much for your feedback! We really appreciate it!

for Customer Support

Customer support slow and not efficient, many bugs

Author response

Hello,

We have checked your tickets history and all problems were solved except only the datepicker problem. Moreover, our team provided the temporary solution for the datepicker problem for you and notify you that the problem will be fixed in the next update of the theme.
Please feel free to contact us if you have any questions else.

regards

for Design Quality

Beautiful design and a very good customer support!

for Design Quality

Very nice but i didnt find how to translate « write a comment » into French under an article

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