Discussion on HealthCare+ Medical & Health Joomla Theme

Discussion on HealthCare+ Medical & Health Joomla Theme

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webunderdog supports this item


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52 comments found.

I bought the template and it gives error on installing, I run it in my localhost with a server of php version 7.4 and the error show is (“Warning: count(): Parameter must be an array or an object that implements Countable in D:\Server\htdocs\heath\installation\angie\models\steps.php on line 329”). can you please help to solve this problem, Im very interested to use this in my hospital

Thank you for your purchase. The current package predates PHP7, therefore you are having PHP errors. You will need to lower your PHP version to PHP5. From there, you can install the package and upgrade the Joomla software from the admin area. Once you reach beyond Joomla 3.7 or more, you can upgrade your PHP version to 7 again.

Installation not working. Getting tons of errors like Notice: Array to string conversion in /var/www/.../libraries/joomla/registry/registry.php on line 356. Please help!

This package was built on PHP5. If you’re trying to install initially on PHP7, you’re going to get tons of errors. Try to install first and then upgrade your PHP version after installation as you update the core.

Does this theme is working on Joomla version 3.6.2.

Hi is this template available in boot strap? i want to use it to create a site using Visual Studio? Thanks in advance.

Thanks for your interest. Unfortunately, this theme is only available in Joomla 3 CMS at this time.

I really love this theme and it works perfectly for our clinic. I just started having an issue where the site loads fine on my PC but it will not load on phones. I tried a couple of different phones and it just loads a blank page. Any ideas?

PM sent. Please send us your live link and temporary admin access through email.

After contacting support directly, the problem has been solved. The quick response to solve my issue was outstanding. I would not hesitate to recommend their products to anyone looking for clean, well designed templates. Thanks again!!

hi, i bought health medical template for joomla and i choose color navy, but in my website nabber is not navy why? i download extension dj menu but css is different from preview about healthmedical….can you help me?


Hello, thank you for your purchase.The navy and default blue are very similar. If you’re looking for the default color style on our demo website, this would be the blue theme. You can see the difference in color styles from our demo website under the templates > color styles menu item. Please see our support page for FAQ on the DJ-Menu extension – specifically this one: http://bit.ly/1Z3a5bf ... If you require assistance with any of this, you can send us a live URL and temporary admin and FTP access through our the form on our support page.

i create menu with dj menu but the menu style is dj menu and not similar preview template…...why? i don’t know how make similar template navy

If you installed our quickstart package, it’s because you updated the extension – which has a different file structure than the previous version. Please send us a link, admin login, and FTP login privately so we can assist if you do not understand what to do…The contact form button is at the bottom: http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/support

Run into css errors and module layout / alignment issues after a clean install and upgrade to J3.4.5. Any suggestions would be appreciated.

If you would like to resolve yourself, please see this FAQ on our support page: http://bit.ly/1H23aLh. If you require assistance, please send us your URL and temporary FTP login information through our support email or contact form on the support page. We will assist very quickly. ~ Thank you

Hello, will be easy to remove cufon thing and use google web fonts? Thanks

The KC Cufon is a plugin extension that can be removed or unpublished with the click of a button. You can add your own Google Fonts extension, use the traditional method, or any webfont kit generator (which you’ll have to be familiar with CSS to use). All template CSS files are contained within one file should you need to edit these. ~Thank you

Hi webunderdog. I did make the install and it looks really fine visually but I´m having performance issues. What can it be?

Please disable the Tweet Display Back module in the footer. Replace it will some other content or extension if necessary. Our apologies for the inconvenience. You can find a number of other extensions available in the JED. http://bit.ly/1CHxJEL

Hi WebUnderDog…..nice theme….any update coming soon so the theme is compatible with latest version of Joomla ?

Thanks, Derek

Thank you for your interest. This theme can easily be updated to the latest version of Joomla by using this FAQ found on the ‘Support’ tab of this theme. We can/will assist with these tasks after purchase. http://bit.ly/1H23aLh

The format doesn’t seem to support the latest Joomla? entvegas.com

It does support the latest version with a couple of adjustments. Please see this FAQ on the ‘Support’ tab page which you sent us a message: http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/faqs/21498. This task will not have to be performed again.

Please be careful updating the core and extensions. We have customized several extensions to fit this theme. If you require assistance with this task, please send us temporary FTP access to your website and tell us which color style template you are using for the default theme. You may also wish to view the other FAQs on our support tab for future reference to quick answers. http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/support

Hi, I was looking at the template and really like it. However, the slider seems to have a bit of problem when viewed on ipad, lanscape format. Can I please ask if this has been resolved or would the template looks exactly like this?

Thank you for your interest. This is normal for the framework. The larger resolution of some devices fall in between the different layouts of the tablet and desktop views. The only way to prevent this is to remove the side text area and make the entire space the image slider area.

Just bought the template and I’m ready to install it. What specific files do I need to move around in order for it to work with Joomla 3.3+?

Thank you for your purchase. Our quickstart package is 3.2.x, but if you would like to go higher, depending on how high you go, you may need to see our FAQ here: http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/faqs/21498. If you need assistance with this, you can send us a message through our profile page or support email with your admin and FTP login information. We’ll take care of it for you.

Okay awesome. Thanks for the quick response. I’ll attempt to use the FAQ. If I have any questions I will email you! Thank you so much!

I have installed this template and it works great! One question I have is on the homepage it has meta keywords and meta description that list the following:

keywords=”joomla template, joomla theme, joomla sports, fitness, gym, personal trainer, bodybuilding, crossfit, fan page, team page, responsive, multipurpose, template, theme, website”

description=”Equip Theme is premium, responsive template built with Bootstrap for Joomla CMS, and is perfect for any fitness, personal trainer, gym, or sports-themed website.” />

These are only listed on the homepage, How do I change these?

Excellent! There are two locations for the meta descriptions and keywords: 1. In the global configurations 2. on the actual home page menu item in menus > main menu > home > ‘page display’ tab for the title and ‘meta’ tab for the individual page description and keywords. ~Thank You

Thanks for the help!

Is there a way to remove the + sign from the four maintop modules?

Do you know which file I can change them in?

You want to remove them or you want to change them? To change them, you can do that in the module settings of each individual module/position – maintop1, maintop2, etc. In the module table, see the ‘title icon’ field – the current should say ‘icon-plus’

Perfect! thank you so much!

Hi, I have the layout problem as well after joomla update. The link above with the instructions is broken. Could please advise. Thank you in advance. Regards, Steven

That looks like a little more than a broken layout. Your template files may not be complete. Did you move the bootstrap files from our standard installation quickstart package (all files in /media/jui/css) to your default template color style CSS folder (/templates/HealthcareBlue/css)? You can also send us admin login details and FTP information through our profile if you would like us to have a look. http://themeforest.net/user/webunderdog

This did the trick in the index.php: $doc->addStyleSheet($this->baseurl . ’/templates/healthcareblue/css/bootstrap.min.css’);

$doc->addStyleSheet($this->baseurl . ’/templates/healthcareblue/css/bootstrap-responsive.css’);

thanks for your quick response and help. great support and great product.

When are you planning a new update? Joomla has uploaded new versions.

We don’t have an update release date at this time. We typically only provide an update on every major release of Joomla. If you upgrade past 3.3, you’ll likely need to move some files as our template bootstrap version is lower than the new Joomla core files. You can see our FAQ for information on that or we can walk you through that with a private message/email. http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/faqs/21498. The bottom line is that this theme can work with the latest releases so a theme update is not quite necessary at this time. ~Thank You

I can’t seem to find where to change the address it shows on the map. Any help would be greatly appreciated!

Thanks! another quick question. Is there an easy way to disable “responsiveness”? I think my clients would prefer the desktop version only. Since some main features can’t be seen in the responsive version? Thanks!

Also I can’t seem to be able to change the heading colors.

There isn’t an easy way to turn off the responsive layouts. I would have to dig into a bit to determine of it is possible. We do have a previous fixed width J 2.5 version available. You’re welcome to it if you would like to use that. You can demo it at http://healthcare.webunderdog.net. I’ll get back with you on the message that you sent, however it is not a critical error.

Hi, for some odd reason the layout is all screwed up after update is there a way I can fix the layout to original? The placement of modules are all messed up.

Hello, please see the last question on our support page for an easy resolution. http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/support. If you have any trouble or still need assistance, please email us with admin and FTP login details through our profile page or at support@webunderdog.com. ~Thank You

still no joy

If you moved the correct files to the appropriate directory, you would see the layout issue resolve. Please send us FTP and possibly admin login details if you’re on a live server. If you’re on a localhost, please take the files located in our standard installation QuickStart package /media/jui/css folder to the same directory on your localhost or live server. If you decide to send us FTP info, please do it through our profile form or at aupport@webunderdog.com

Please advise how to access my admin page in web. i.e. www.emchk.com.hk/administrator\ it shown Error displaying the error page: Application Instantiation Error

Please send us a message through the contact form on our profile page when you need assistance. You have multiple questions and we can answer them best directly through email. The error that you are receiving means that there is a problem with your configuration.php file and your database. They are not working together as they should. Check for any errors. It could be your username/password or MySQL/MySQLi, etc. I’ve also read that this may be a PHP configuration problem as well. If you’re trying to backup your demo website and move it to a live host, you have one of the best backup/restore extensions for Joomla already installed with our package – the Akeeba Backup component.


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