Support for HealthCare+ Medical & Health Joomla Theme

Support for HealthCare+ Medical & Health Joomla Theme

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webunderdog supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

I don’t have accents for some languages on my titles and headings…what do I do?

The is due to the font resource package that we used in the template for the KC Cufon Font Replacement Plugin. If you need a different resource package, download the font – the font for the titles and headings. Font information can be found in your help documentation. Next you’ll want to navigate here and generate a resource file that works for you.

When you’ve downloaded the generated file, you must upload this to your server in the KC Cufon Font Replacement plugin. If you’ve used the same font, you can simply overwrite the existing font resource file. This will be in the plugins > system > kc_cufon > fonts. The class styles are managed in the KC Cufon Plugin in the Extensions > Plugin Manager.

My Twitter/Tweet module extension isn’t working or giving me an error…

Due to Twitter disabling the v1 API, the downloads for all Tweet Display Back releases prior to 3.0 are no longer available. You simply need to download the latest Tweet Display Back module and overwrite your existing version through the extension manager installer of your Joomla admin. You may find the latest release here:

I updated the core and the front-end and/or admin layout is not displaying properly. What should I do?

The recent Joomla core updates contains a higher version of Bootstrap files than what our theme uses. The solution is to simply take all of the files located in the /media/jui/css/ folder our “standard-installation-quickstart” folder (from your download package) and upload them to your tmplate /css folder of your default color style theme. Next, open your index.php for you default theme and replace these lines near the top to point to the new location:

$doc->addStyleSheet($this->baseurl . '/media/jui/css/bootstrap.min.css');
$doc->addStyleSheet($this->baseurl . '/media/jui/css/bootstrap-responsive.css'); 


$doc->addStyleSheet('templates/' . $this->template . '/css/bootstrap.min.css');
$doc->addStyleSheet('templates/' . $this->template . '/css/bootstrap-responsive.css');

At this time, you’ll need to refresh your browser’s cache so that the admin area works properly. If you have any trouble, just send us an email and we will assist. We will require your admin login and FTP information.

Use the same formatting as the previous lines.

I have a strange code at the end of my website’s URLs…What is this?

This is due to the AddThis Share Module tracking code. You can unpublish the ‘addthis’ module altogether to remove this. You can also insert a code snippet to the index.php for your default color style theme if you want to keep the module but remove the tracking code. This is a new feature that AddThis has recently included with their product. You can check out the information on their site:

Basically, you’ll copy/paste one of the code snippets in your index.php file just above the tag.

I updated the menu extension and the styling is gone. What do I do?

You can still use our styling, but the file structure is different on the newer version. First, open our (standard) quickstart installation package that you downloaded from themeforest. Next, located the modules > mod_djmenu > assets > css folder. There should be two files: djmenu.css and djmenu_fx.css. You want to move these to your web modules > mod_djmenu > themes > default > css.
Make sure that your theme option in the module settings of your admin area is set to “default” as well.

Alternatively, you can also choose the ‘template override’ in the module’s settings and then drop the two files from above (djmenu_fx.css and djmenu.css) into your the css folder of your default template in ../templates/harvestdefault/css if the above method does not work for you.

My page load speed is very slow at times. What can I do to improve it?

This is due to the Tweet Back Display module extension. Twitter has changed their API and this extension “times out” very often. We recommend that you unpublish or disable this extension in your extensions > modules > select Tweet Back Display or search Latest Tweets. If you wish to replace it, there are many others available in the JED at Apologies for the inconvenience. We will replace this extension in the next package update.

My maps aren’t working…What’s wrong? What can I do?

Google changed their API code recently so that it is required to have a key code to run anything using their API. The easiest thing I’ve learned to do is to get the API code and add it to your index.php file as a script. For example, in your index.php of your default color style template, just before the close of the body tag, add this script:

<script async defer src=” callback=initMap”> </script>

XXXXXXXXXX is your API key.

For a google API key:

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

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  • Customization services
  • Installation services

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