144 Reviews
Excellent support!
Author response
Thank you very much!
Excellent Support, Documentation, Service, Design.
I do recommend it strongly.
Great support.
They provide good advice even if the support contract was expired.
Really appreciated.
The theme itself contains several features that can be used for several topics.
Excellent theme. I was able to customize the website for my client and it looks great! Honestly. Everything just seemed easy with no error importing, and website loads fast.
Excellent theme. My developer was able to customize it easily and my website looks great! Honestly, I cannot believe you would sell such a high quality theme for such a low price. Works great! I would highly recommend it.
by slimx 2 years ago
This theme had so many demos that were perfectly on point, it was little a point and edit. I felt like i cheated my client when i used this theme. They did all the work.
This is a next-level product. Purchased a lot of different themes for customers in the past, but never encountered such a customisable, powerful, polished, reliable theme. And the Support is five star too. Very quick answer, creative solutions. At last, a product which works as advertised ! Great job !
This is a great theme, customizable, easy to set up and use (demo loads and works flawlessly). Support feedback is quick (even on same day!) and helpfull. Highly recomended theme.
Great service after remark!
Really nice theme and extra help with the support, do appreciate it!
Exellent works fine
Font awesome and other icons not showing!
Author response
Hello Christopoulos,
You gave this single-star rating, 10 minutes before sending a similar "not working" message in the comments board. After one hour, we responded to your comment, asking for more information about your issue.
And here we are, one day after, still waiting for your ticket to arrive in our support mailbox. We guess that you found the solution to your problem and we are very happy with that. Unfortunately for us though, we are stuck with single-star rating that we actually don't deserve.
You have purchased a thoroughly tested and up to date software product, the operation of which is affected by hundreds of, constantly evolving, hosting & plugin factors, and there will be cases where things might not work at a click of a button. That's why we are here, to assist you with those issues...and as you may see, almost all of our clients that have experienced our customer support are more than happy with the outcome.
We believe that you understand that this is totally unfair for our product and our customer support service, so we hope that you consider changing your review with a more appropriate rating.
Thank you in advance, have a nice day.
