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460 comments found.

How difficult is it to add a slider to the home page? Does HEAP have a calendar or is there a specific plug-in that works well with this theme?

Hey Laurel! Thanks for asking!

How difficult is it to add a slider to the homepage?

There’s no out of the box option to add a slider to the homepage but there are several plugins which can help you. I just tested this one and it worked just fine. You just need to make some small custom styling in order to integrate it into the template.

Does HEAP have a calendar or is there a specific plug-in that works well with this theme?

HHEAP does not have a built-in calendar, you may want to use a plugin for that too.

If there’s something else I can help you with please let me know.

Thanks,
— Alin

Thanks for getting back to me!! Love this theme! Do you think it would work for an artist’s portfolio?

Hi! Even if HEAP was designed as a blog, it might be used as a portfolio too, why not? :)

We’re excited to announce that HEAP is working GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 1.9.0  (May 31st 2016)

We’ve been busy working on this update and we have a whole host of improvements and fixes for you.

Improvements and Fixes

  • We have rewritten large parts of the theme so you can enjoy a faster, more streamlined theme
  • Added Live Customizations – the Theme Options are now in the Customizer thanks to our free Customify plugin
  • Full WordPress 4.5.2 compatibility
  • Added WooCommerce 2.5.x compatibility
  • Updated the child theme example
  • Updated Addthis Share Icons Style
  • Update FontAwesome
  • Fixed Structured data testing tool errors

From time to time, to move forward, we must break away from the past. If you need help, we will do our best to guide you and automatically migrate your data for you.

  • Removed Social Icons old option system in favor of a Social Menu ( automatic migration is taken care of for you on update )
  • Removed some options like “Clean Static Files URL” which can be accomplished with plugins
  • Updated .po and .mo files as there are many changed strings
  • Updated demo data to reflect our current demo

Note: We strongly recommend you to backup your database before this update! It’s good to be safe than sorry.

Does the theme work fine without Jetpack?

Hey, thanks for asking!

Does the theme work fine without JetPack?

Yes, it does! JetPack is not a required plugin for this theme so you don’t need to use it if you don’t want to.

Thanks,
— Alin

Are there variable post formats in the masonry grid layout? Like if I wanted a video post to be 2 columns wide, is that possible?

Hey, thanks for asking!

On our demo archive page, if you click on Load More button to display more posts, you can see how a Video Post Format looks like. For Video Post Format, we provide an embed field that holds the embed code.

Thanks,
— Alin

kurimon

kurimon Purchased

@media (max-width: 767px) { body { padding-top: 66px; } }

Hi! Can you please give us some more details? :)

Hi,

Can you please be more specific about the problem you’re facing?

Thank you,
— Alin

Hi. I just updated the theme.

1. Why can’t I place a background image on home page anymore?

2. Why is my home page looking like this? http://i.imgur.com/ssUY9JF.png and not like the demo or customizer view (http://i.imgur.com/mdMRZil.jpg)

Thanks!

Hi,

Those issues shouldn’t be present after updating the theme. In order to better investigate them on your side, I recommend opening a private ticket on our HelpDesk.

Thanks,
— Alin

I have a client using your theme and I wanted to be able to add gutters to the masonry grid, but adding it in the js file doesn’t seem to be affecting it at all. Is there another way to add spacing between grid items?

I would normally do the padding, but they wanted the background to be white. So the padding would only add space inside the items and not between them. Gutters in the js don’t work for this theme? I know it’s the isotope code.

Actually quick workaround, i just put a div inside the article and put the background color inside there instead that way I could put the padding css you mentioned. thanks for the help alin!

I’m glad to hear that I’ve been helpful for you to find a better solution. :)

Cheers,
— Alin

Does this support post revisions (that automatically save old versions of the post when editing it)? Reason I am asking is, one of your other themes I purchased did not have this versioning support and I had to abandon that theme (wasting my money).

Is there any way I can see the backend (wp-admin) side of this theme as demo, before making a purchase? The live-preview demo currently only shows the front-end.

Hey, Krishna! :)

I’m glad to see you’re interested in our theme, thank you! It’s good to know that post revision feature is enabled by default in Heap theme.

Let me know if there’s something else I can help you with.

Regards,
Alin

We’re excited to announce that Heap is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 1.9.2   (September 23rd 2016)

Check out below a list with all the things changed or improved for this version:

  • Ensured compatibility with the latest version of WordPress (4.6) and the latest version of WooCommerce (2.6.4).
  • Improved RTL support in the child theme.

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

Hi there,

Love your theme, looks great! Client of ours probably wants me to implement it for him. He has one question though. He doesn’t want the items on the homepage to go to an underlaying page but only to open a picture. Would this be possible?

Regards, Mischa

Hi there,

Send this message 4 days ago and still have no answer?

Love your theme, looks great! Client of ours probably wants me to implement it for him. He has one question though. He doesn’t want the items on the homepage to go to an underlaying page but only to open a picture. Would this be possible?

Regards, Mischa

Hey Mischa,

I’m sorry for the delayed response. I understand what your client is looking for, but I don’t think that’s possible using Heap theme. At least, not using the current setup of the homepage with the blog posts.

Thanks,
Alin

This comment is currently being reviewed.

Hi. Scrolling on my site is extremely bad. It takes 100 scrolls to get to the bottom of the page. Please help.

trikomat.net. sorry

Hey,

Please make sure that you’re using the latest theme version. Also, if the problem persists, it would be better to open a private ticket on our HelpDesk, in order to investigate it further.

Thanks,
Alin

We’re excited to announce that HEAP is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 1.9.3   (November 18th 2016)

Check out below a list with all the things changed or improved for this version:

  • Fixed Addthis sharing icons in Edge/Internet Explorer 11
  • Fixed Custom code JavaSript(footer) field

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

leemarr

leemarr Purchased

just upgraded to 1.93 from 1.92 and the customizer is not working …

got this message:

Parse error: syntax error, unexpected T_BOOLEAN_AND, expecting ‘)’ in /home/loop48c/public_html/saycheese/wp-content/plugins/customify/features/customizer/controls/class-Pix_Customize_Font_Control.php on line 431 ….

am using customify 1.30 …

is there a fix …

thanx

Hey!

Please update to the latest version of Customify plugin, the issue has been resolved already.

Cheers,
Alin

leemarr

leemarr Purchased

DONE !!!

i think it’s good now …

thanx

I’m glad to hear that!

Cheers!
Alin

Hi Pixelgrade, Is Heap affected by the PHPMailer vulnerability? More information: https://www.wordfence.com/blog/2016/12/phpmailer-vulnerability/

Hello,

No, there are no reasons to worry about concerning that vulnerability and Heap theme.

Thanks,
Alin

Hi alin-clamba,

Great! Thanks for your time.

You’re welcome! :)

Is this theme compatible to wordpress 4.7.1?

Hi,

We didn’t check it yet on WordPress 4.7.1 but on 4.6 everything works fine. However, it’s good to know that we’re constantly releasing updates so our theme will be always compatible with the latest versions of WordPress.

Thanks,
Alin

Okay. thanks!

Is it possible to set a custom excerpt for each post instead of it pulling content from the post automatically?

Thanks!

Hi Sabrina,

To add a custom excerpt to a post, simply write one in the Excerpt field under the post edit box: https://cl.ly/3e3L1v2I2J06 .

Regards,
Alin

Hi, I have purchased the heap them and I’d like to use the heap theme also as the main blog and wondering if there is a way for me to use Launchkit with this theme to drive opt ins alongside set up a pricing page, is there ability to integrate with this theme or is it downloadable as a plug in? I assume that will allow me to use both themes. Thankyou

alin-clamba

alin-clamba Author Team

Hi Adrian,

I’m afraid I don’t fully catch your request. Could you please rephrase your concern? I’d love to understand better the whole context and give you a helping hand.

Thanks,
Alin

Heap update needs products API. I cant find where it is.

alin-clamba

alin-clamba Author Team

Hi,

Thanks for the explanations. You can see how to get the purchase code here and also, you can read more about updating the theme here.

I hope this helps.

Cheers,
Alin

Thanks,

Automatic Update stopped second step and says “Your TeamForest/Envato Marketplace data appears to be invalid”. I wrote my user name “uyildirim” and my product API key but it didnt accept. What can I do?

alin-clamba

alin-clamba Author Team

Hi,

Please contact us via our HelpDesk in order to investigate this further.

Thanks,
Alin

markbvv

markbvv Purchased

Hi, I use this theme with much pleasure. Although I have a question about the theme; when I open a page or a post the page opens and then scrolls down 45px. I already got the transition of this out. Is there a way to just make the page load without loading the padding later?

Example: https://uitgekotst.nl/verschil-kwaliteit-draadloze-en-bedrade-koptelefoon/

alin-clamba

alin-clamba Author Team

Hi,

As can be seen here, the latest version of Heap theme is 1.9.3 and you’re using an outdated one. I recommend updating your theme and then if the problem persists, reach me back through our HelpDesk.

Thanks,
Alin

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