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We’re excited to announce that HEAP is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 1.9.4   (March 3rd 2017)

Check out below a list with all the things changed or improved for this version:

  • Improved responsive images support
  • Ensured WordPress 4.7 compatibility
  • Fixed dropdown menu height

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

Hi may I please be emailed a manual update. Every single time I try to update through wordpress, the screen gets weird and gets smaller. When I try manually it populates a box with text but it’s inaccessible. It’s like partly hidden and I can’t read any of it. I’ve tried on Chrome and Safari. I just need the update because I can’t customize the theme anymore. I get another blank screen when trying to do any updates! I’m on the latest version of Wordpress. I’m hoping for a quick response, this has been really frustrating. I am on the latest WordPress 4.7.3

Hi Alexia,

Sure thing, here you Updating a theme.

If you need further help, don’t hesitate to reach us out via our HelpDesk.

Thanks,
Alin

Hi, I’m writing a blog http://tajemnicebiznesu.pl The question is: Can I change a theme eaisly to heap without professional configuration ? Could you please check if they are compatible ?

Hi,

From what I can see on your website, the theme you’re using seems to be a regular one so I think you can switch to Heap without any problem.

Thanks,
Alin

We’re excited to announce that HEAP is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 1.9.5   (April 11th 2017)

  • Added WooCommerce 3.0 compatibility

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

I want to translate the theme into Spanish. In one of your help articles you link to a project were I managed to download the .po and .mo files for my language, but I really don’t know where to place them or make them work. I mean, I’ve placed them like everywhere and strings still show unstranslated in the localization tab. where should I place them and how do I make them work?

Wait…it seems i downloaded an unstralated .po file from https://pixelgrade.com/translate/projects/heap/ as it says 0% and I opened it with Poedit and I can see no string translated…

How can I download the .po file with the strings stated as “fuzzy” and “waiting”? This is taking me too much time, all I want to translate is the “read more” on mouseover, the comment section and a few strings more that users will see…

Hi,

I recommend the following article – Translating WordPress Themes using PoEdit.

It should help you understand how to work with .PO and .MO files and how to translate your theme. However, if you still need assistance, please reach us out here.

Thank you,
Alin

Schnoe

Schnoe Purchased

Hi ,

I install the Heap theme, 2 years ago for a client. I custom the site using the Child theme http://sokinaguillemot.fr/WordPress/

I need to do some update:

How to Upgrade the Woocommerce Version 2.4.7. to 3.0.5 There is a lot of warning… How update the Child theme without loosing my design ? How to proceed?

Many thanks in advance,

Catherine

alin-clamba

alin-clamba Author Team

Hey,

If you made all the changes through the Child theme, you can update without any problem. Here you can read more about that – Using a Child Theme. Now you need to manually update the theme since you’re using a very old theme version and starting with the new version, you’ll be able to auto-update. Here you can read more about this, too – Updating the theme.

If you need further help, don’t hesitate to reach us out.

Thank you,
Alin

Schnoe

Schnoe Purchased

Hi Alin,

Since this morning I can’t access to the https://heap-help.pixelgrade.com/support/solutions/articles/4000079705-updating-a-theme url, You have an idea, It is a server problem ?

Thanks again,

Cat

ozyyy

ozyyy Purchased

Hello, how can I change the background color? Thanks.

alin-clamba

alin-clamba Author Team

Hi!

Could you please tell me on what pages are you trying to change the background color?

Thank you,
Alin

ozyyy

ozyyy Purchased

Hi! I want to change the main color of the theme that is white actually. This means all the pages. :)

alin-clamba

alin-clamba Author Team

Hi! Changing the background for header and navigation bar is quite easy, just by going to Appearance > Customize > Color. However, if you want to make this change to the entire website, you might try using CSS, like this one for instance: .container {background-color: #324354;}

Thanks,
Alin

Schnoe

Schnoe Purchased

Hi,

I want to Know if it’s possible to change the order of the product in the Shop Heap theme. Because actually all the classement is in alphabetical order. I would like to have a the last product on top:)

http://sokinaguillemot.fr/WordPress/boutique/

Thanks in advance,

Catherine

alin-clamba

alin-clamba Author Team

Hey, Catherine!

What you’re looking for is a WooCommerce option. When you edit a product, select Advanced tab and you’ll see a field called Menu Order.There you can enter the order for each individual product.

Cheers,
Alin

Schnoe

Schnoe Purchased

Perfect thanks Alin !

alin-clamba

alin-clamba Author Team

You’re very welcome, Catherine! :)

Hey, can it be used on multiple sites?

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