Web Themes & Templates

Reviews for HEAP - A Snappy Responsive WordPress Blog Theme

Reviews for HEAP - A Snappy Responsive WordPress Blog Theme

4.82 (216 ratings) 4.82 stars
Cart 2,938 sales
Well Documented

216 Reviews

for Customer Support

We had some issues about patchs. But customer team solved it. It's alive with style. Thanks a lot.

Author response

Hey,

Thank you! It's a pleasure to work with awesome customers like you.

Cheers!
Alin

for Other

Someone change rules, when i bought this theme it was unlimited download & lifetime update, ok i konw it cost You a lot, but why i see info about theme help when i dont want renew support? How to hide this options.... Another pro blem is dummy data, when i bought this it was attached to theme at i havnt any problem with import dummy data now? somenoe change rules... be worry for this company!

Author response

Hi,

I'm sorry to hear about the experiences you've had with Heap theme. However, it's good to know that once the theme is bought, it can be used for the lifetime. The license will never expire, only the support. This is how Envato works and here you can read more about that: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

There's no problem if you don't want to get the benefit from our support, the theme can be used without a problem.

If there's something specific I can help you with, kindly let me know.

Kind regards,
Alin

for Design Quality

Good Job

Author response

Hey,

Many thanks! Good job for you as well. Enjoy using Heap. :)

Best regards,
—Oana

for Customer Support

The support team behind this theme is filled with customer service ninjas. incredibly helpful and not in any way condescending. I'm new to WP and they have made it incredibly easy and I feel safe and secure knowing I can email these guys! well worth the price. Keep it up!!

Author response

Hey,

Ninja is our middle name. We're joking, but many thanks for sharing your thoughts. It means a lot to know you're happy with our theme & services. :)

Best wishes,
—Oana

for Design Quality

Nice, little site. Not a ton of customization, but it's easy to use and great for a blog. Nice mosaic layout and functionality.

Author response

Hey,

Many thanks for your kind thoughts.
Happy to know you trust our products. :)

Best wishes,
—Oana

for Design Quality

by HH - Australia 6 years ago

for Design Quality

by RG - Mexico 6 years ago

for Code Quality

by NF - Spain 6 years ago

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