Discussion on HearthStone - Responsive WordPress Blog Theme

Discussion on HearthStone - Responsive WordPress Blog Theme

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40 comments found.

Hi! I have been working on customizing the theme for my blog and before publishing it, I just saved it as a draft. Today, Wordpress obliged me to update the WP database and I cannot visualise the theme anymore. I guess the problem is that the new version of WP is not supported by the theme. Do you have any suggestions? Otherwise it would mean that I aquired the theme but I cannot use it at all…I still cannot publish my blog and I am pretty upset. How can I deal with future up-dates of WP in order to avoid such problem? Thanks for your help in advance!

I can’t guess what happened on your website with your information. So pls backup all code + database then give me your account information on help desk at https://sp.g5plus.net. Thanks

Can this theme supports visual composer? I tried however it’s not working. Which composer can i use to create page?

Hi, Our theme doesn’t support visual composer because it is not included in the theme. Hope this makes senses. Thanks and best regards!!

Hi. The Instagram Feed is returning error message “Instagram has returned invalid data.” It is doing this on my website and your demo. I tried updating theme to latest version, but it didn’t help. Thank you :)

I’m so sorry about that. The instagram widget plugin author is closing this plugin because of some causes. Please use instagram widget by wpzoom plugin to replace: https://wordpress.org/plugins/instagram-widget-by-wpzoom/ Please follow this guide: You go to Setting -> Instagram widget then configure https://prnt.sc/oyfkh0 ==> https://prnt.sc/oyfkzn Thanks and best regards!!

Thank you for the quick reply and great support. Just FYI – the ‘public feed’ in the suggested plugin no longer works – it is necessary to get an ‘Access Token’ from Instagram.

Hi, Yes. Please conect your instagram, select With Access Token and fill out Access Token to show your own feed https://prnt.sc/ozwg2a ==> https://prnt.sc/ozwgvi Thanks and best regards!!

Hey there. I’ve got a pre-purchase question. How is this theme dealing with responsive images? Is there a plugin to resize the jpegs or may I upload different sizes …? Thanks for your help. Linda

Hi, Thanks for your interest in our theme. Before this theme is sold here, we have written code to integrate the response problem. You can upload different size images, however image size should not differ too much. Example: image for slider is 900×1200, you should not upload 100×300 image. Let me know if you have any other question. Thanks!!!

How do you upgrade to a new theme version?

Hi, To update theme to lastest version, please do follow our guide here: http://support.g5plus.net/knowledge-base/how-to-update-to-lastest-version/ .Let me know if you still need help. Thanks!!!

Hi, I need to know if HearthStone is 100% compatible with new version wordpress 5.0 because i want to update it. Thanks a lot

Hi, Sorry for reply quite too late at the weekend. Yes, hearthstone is 100% compatible with new version wordpress 5.0 or hiegher .You can update wordpress to new version. Thanks!!!

Hi again,The current theme is compatible with new version wordpress. However, we are conducting Gutenberg Optimized. Maybe you should wait for the theme’s update, then you update WP. View our change description here: http://themes.g5plus.net/hearthstone/changelog.html .Thanks!!!

Hi, we have Gutenberg Optimized done, now you can update theme to latest version then update WP to version 5.0 or hiegher . To update theme to latest version, follow our guide here: http://support.g5plus.net/knowledge-base/how-to-update-to-lastest-version/ Let me know if you still need help. Thanks!!!

The theme doesn’t take into account my uploaded favicon, I had to replace the theme’s favicon in the assets folder.

Hi, Please go to my helpdesk at http://support.g5plus.net/ , create topic & give me your account wordpress, there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp.Thanks!

Hi on Chrome the acceptance checkbox appears on the line above the acceptance text. No code I try adding seems to work, although the code DOES work on Chrome Inspect.

On firefox it appears inline, however, the form boxes themselves are squished together, unlike on chrome where they are spaced nicely. Why is this happening? Can it be fixed? Thanks

Hi, Your case I need account to check, please go to my helpdesk at http://support.g5plus.net/ , create topic & give me url website, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!!

I’d like to change the dimensions of the featured image to match the original. At the moment it crops it quite narrow. Also how do I get the dark box around the section title in the sidebar? ie: About me, Categories etc have dark box with white text. Mine is dark text on white. Thanks!

Hi, I have replied your question here: http://support.g5plus.net/forums/topic/featured-image-cropping/#post-55271 .Please re-check and let me know if you still need help. Thanks!

I have installed the plugin but cannot see how to prevent the featured image from cropping.

Ok. I will check and reply to you on our help desk. Thanks!

I cannot use the customise section, it only shows 1 heading WIDGETS. Please help I cannot edit my blog!

Hi, Sorry for reply quite too late at the weekend. To the fastest, you can add my skype account : roi.sequa. I will support via skype (Official hour: Mon-Fri/8:30am – 5:30pm(GMT+7)) or please go to my helpdesk at http://support.g5plus.net/,create topic & give me your account wordpress, ftp(if can) there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Or .Thanks!

Hi. I’ve installed the HearthStone theme first on local server, but there is no Theme customizer menu so I can’t manage theme options (change logo, colors etc). This is 5.2.1 in your manual and you wrote: “By clicking on the “Customize” menu, you’ll be able to change all template specific settings.” But after I click it—there is only white screen with no buttons. Only menu on the left, but it is empty… Please help P.S. I could send you screenshot if you need

Hi, Please send for me screenshot or add my skype account : roi.sequa. I will support via skype and TeamView (Official hour: Mon-Fri/8:30am – 5:30pm(GMT+7)).Thanks!

How do I make my featured images on the homepage not cropped to be a narrow rectangle? I want them to be full-size on the home page.

Hi, please take screenshot/url then show me there to easier understand what exactly you want, i can help you faster. Hope you do it. Thanks

Hello,

I have few questions about the Hearthstone wordpress Theme :

- how or where can I modify the “You may also like” articles ?

- how can I insert the little line on qutoes to separate the quote content from the quote author (as it is ont the standard post livepreview) ? I saw the several tabs “citation” “link” “video” “song” standard” when I edit my article but I don’t understand how to isert in the article the content’s and author’s quote…

- why when click on a category or when we are in the home some images of the articles (with exerpt) show an image of different size ? (do not the theme has a standard “format” that the images of the articles have automatically when displayed in the categories’ pages ? Can I do something to fix that issue ?)

Thank you.

Please add my skype id: chinhtt2001 for this support. Because to understand fully your mean is quite difficult with me. Introduce something when add me on skype, thanks

Done :-) Let’s continue this on Skype.

Thanks, accepted & ping me when you online.

Hi, I would like to add a picture to the menu in my header. Could you please advice how to go about this? Thank you

Do you want look like http://prntscr.com/dbgw6v ? if i’m wrong, pls take screenshot or show me url to easier understand. I will find a solution for you. Thanks

Hello,

Is it possible to select a home type (like Home1, 2,3 etc. in the preview) in the Wordpress admin to apply in one click the type of home we want for the website ? (and is it also possible to do the same process with standard post and categories ?)

Thank you :-)

Ok, I find how. In the appearance admin menu there is “Install demo data” I just click on the demo I want. Well, I just have to work so it stuck on what I want with what is already on my website. So I have another question (I choose DEMO 2 ) Why images crashes on “latest post” (they’re smaller but it did not work, does not the theme resize automaticlly these images ?)

If your images doesn’t look like my demo, seems process download images had problem => can’t generate images. My solutions: 1. Give me your account wordpress & url to check directly => that is fastest. 2. If don’t want do 1: Please check permission to write images upload folder in your hosting/server, re-set database wordpress then re-install demo data. If still problem, i need account ftp & wordpress to check. Send to me information via here: https://themeforest.net/user/g5theme Thanks

Message sent ! :-)

What dimensions should the header image be? Also, is there documentation on the image sizes for the various layout options? My featured images on my previous template were rectangular but when transferred over to this theme, the images are cut off.

Where are you talking about? please send to me your url website & show me exactly what you want there. I will find the best solution for you, don’t worry. Thanks

How do you customize the template for each type of device (desktop, tablet, phone)?

Hi, you can customize with desktop by go to: 1. http://prntscr.com/cz041x 2. http://prntscr.com/cz049b The tablet & phone can’t do. Thanks

Is there a way to remove the date from a post?

Go to Customize menu, click Custom Code tab, then: http://prntscr.com/cz00rf To remove add css: .entry-top.text-center>a { display: none; } Click Save button, done.

Awesome. Thanks!

Hello,

I’m wondering, is it possible to use the sliders as just sliders (not linking to posts?) or to replace them with a slider plugin or anything?

Thanks

Thanks, I’m waiting your response.

It’s going ahead :) Will be in contact with you soon once it’s all set up. I guess I can use the form on your Themeforest profile to email you?

Yes, you can use it but sometimes delay because i can’t reply immediately. So recommend create topic then post your topic here. Thanks

Hello, Can I hide the “in evidence” image only in the post? Can I have in the listing an “in evidence” image more hight? Thank you very much. Best regards

Thank you!! How can translate newsletter widget? Thank you

I’m using MailChimp for it, here: http://prntscr.com/ctoisb what exactly you can’t change language? and did you follow my guideline here http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ ? Let me know. In case you can’t, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & send to me ftp & wordpress account there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/

How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks

Hi, thank you very much! :)

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