I had problems with getting the templates downloaded. Gave them all the info they requested and then got ghosted. Not cool.
We cannot login to your site to fix the issue. After that, you never response to the ticket, so, we don't know if we still need help or not. So, please reply to the ticket or create new ticket and don't block any location to access your site, then, we can help you faster
Compre theme y viene con fallas! y no me responden!
I'm so sorry to hear that you got the poor experience like this. Can you tell me your ticket number? So, I can recheck with my support team? Because I cannot find your ticket with this user name: medicalmkt1
The plug-in that comes with the theme doesn’t work. You will not be helped, they just refer you to contact the author of the plug-in.
Here is what I was told:
-This is conflict plugin, so you need to contact author plugin for more details.
That's not all the story when you only quote the single sentence. If you need something we didn't advertise, not all of them will come true. I'm so sorry that you are not satisfied in this case. But the theme itself doesn't have any problem here. We are still happy to help you to solve any issue you've met. You can open new ticket any time. Thanks for your understanding.