Not recommendable! When importing, most demos are displayed with BUGS, for example the logo doesn't appear and some other things I can't even correct (despite experience). Added to this is the ULTRA-POOR PERFORMANCE of the theme, so it doesn't work at all.
Author response
Hello,
We are very much concerned about your negative experience, and we are ready to give you a hand with any difficulties. In the ticket https://support.themerex.net/ticket/96604 our tech asked you to provide your Wordpress admin details to check the reported issue, however, we have never received them from you. Our Support Team is glad to help you with customization. We highly recommend using our Support channel as a means of getting assistance rather than the review area. Please reply back to the tech in the ticket so that we can provide you with assistance. Hoping for your cooperation!
Beautiful templates and very efficient support team! I highly recommand this theme :)
I had an issue with my website and I asked for support from the team. They were very helpful and were able to solve my issue very quickly.
Highly customizable
come with Elementor best builder
Support friendly and helpful
simply the best theme I used since 2010
by MBGS 2 years ago
The theme looks beautiful but it is quite complicated to implement and certain settings and formats are done in specific places that are not obvious, so it can be quite confusing. I had several tech issues setting it up, BUT the tech support was excellent. The ThemeRex support team helped me address various bugs and setting issues, so that I could get it looking and working the way I wanted, and I was able to launch on time, and it looks fab!
I setup my website with this theme on my own and it was super easy. For the few hiccups I had the support team replied quickly and helped me out with any issues I had.
Quick, knowledgable customer support and troubleshooting. Thank you.
The team is responsive when I raised a concern about my Elementor issue and some settings where I needed some help.
Kudos to Phil!
They are awesome with response rate when needing help! Highly recommend.
Phil is really helpful. great theme and customer support
Author response
Thank you so much for your feedback!
Quick, kind and useful. Thank you!
Author response
Your comment is much valued!
I posted a request for support in the evening (GMT time) and received a response early morning. Problem was fixed extremely fast - a very good customer service experience.
Author response
Thank you so much for taking the time to leave a feedback! It is highly valued! Thank you for choosing our theme. Looking forward to working with you again in future!
Nice theme and great support!
Author response
Your feedback is much valued!
Really pleased with the level of support.
Author response
Thank you so much!
