118 comments found.
Hello
This theme has nice features but its not updated since 3 years. Whether it compatible with latest WordPress and php7.
Thanks
Hi,
I am wondering how I would go about ordering the upcoming events for the Category Archives.
Basically, right now the category archive events are ordered by post_date when they should be ordered by the meta field event_start.
The events are loading using the upcoming.php file.
What’s the best way for me to have the upcoming events load in order of their start dates?
Thank you
Hi impeka,
The best way is to update the query according to meta fields let us know if you need our assistance.
Hi, that’s what I figured. Could you possible hint me where the query for the upcoming events will be? There is so many files and I looked in the documentation with no luck.
Thanks for the quick reply!
Hi impeka,
Please contact us through our ticket system (http://support.extracoding.com) along with your website information. Our support team will look into your website and assist your accordingly.
Hi, I’m trying to add google map by using embed code <iframe src=”... . But it disappear by itself, please help.
Hi joseph1133,
We provide regular support through our ticket system at http://support.extracoding.com.
Please create a ticket there along with your website information, our support team will assist you.
The theme supplied area on the homepage to post the most recent blog posts is not posting the actual most recent posts, there is one missing. I cannot find anywhere to edit the settings for what this section is pulling from.
Hi sabram,
Please contact us through our ticket system (http://support.extracoding.com) along with your website information. Our support team will look into your website and assist your accordingly.
Do you have an updated version of the theme which is compatible for WordPress 4.5.3? Getting error message.
Hi,
could you please contact us through our ticket system along with your website information, our support team will look into it, thanks.
can i change image home banner with video
Yes, the home page banner is based on revolution slider and you can display video there.
It is compatible with the latest version of Wordpress ? The latest version of Wordpress is 4.5
Hi,
thanks for your interest,
yes it is compatible with latest wordpress version.
Hi. is it RTL supported
Hi,
thanks for your interest,
Unfortunately, the RTL support is currently not available but hopefully we will add it in future.
Hi, A pre-purchase question does the theme support RTL?
Hi, Unfortunately this feature is currently not available but if you need it then contact us through skype id extracoding or our ticket system http://support.extracoding.com
Hi, I have this message “This theme requires the following plugin: Revolution Slider.” and I’m not able to install the plugin. Please advise.
Hi,
Please contact us through ticket system, the support team will guide about the procedure.
http://support.extracoding.comhi themebazaar I have difficulty in installing the HELP – NGO Wordpress Theme
Hi psmolush,
Please contact us through our support ticket system (http://support.extracoding.com) along with your site credentials for further inspection.
Hi, does your theme supports latest WP?
I have seen that you published Last Update 3 May 15 but I’m not sure what is included there.
Waiting for your reply,
Yes, It is support
I have purchased your theme and most is working well. Is there any way to remove the Author information on a page? We don’t want the page author to show up at all. – top OR bottom of the page.
I should clarify – I know how to turn off the Author box at the bottom of the page but the text at the top just below the page title still remains and we would like that to not be there. (ie. [icon] admin October 26, 2012 )
Anyone?
@gregent,
Sorry for delay in response,
Have you tried the option available in post settings settings section “Show / Hide Author Box”?
yes – this only removes the Author box at the bottom of the page – the top author information still remains. Here is our demo building site sample that shows the issue <http://istrial.com/nefcs/about-us/>
We have turned off all plugins as well in order to test any potential conflicts and no luck
<ul class="list">
<li><span><a href="#"><i class="icon-user" /><?php the_author();?></a></span></li>
<li><span><i class="icon-date" /><?php the_date();?></span></li>
<li><span><i class="icon-list" /><?php the_category(', ');?></span></li>
</ul>
okay. I was hoping there would be CSS for that so that future updates wouldn’t restore this. Having Author etc… on regular pages, not only blog pages seems odd to me.
Thank you for your help.
Day of events aren’t showing, but only future events.
Any help?
Hi EvanCourtney,
Please make sure that you have upcoming events available in events posts, but if you still have issue you can contact us through our support ticket system (http://support.extracoding.com) along with your site credentials for further inspection. Thanks!
They are available in the Events Posts. Also I’ve submitted a ticket on 4/17 and 4/14 and haven’t gotten a solution. Please advise what my next steps should be to fix this issue.
Any solution to these issues in the theme? I’m not getting a response on my multiple posts in the support forum.
There is a major security risk with the Rev Slider plugin contained in this theme. My website has been hacked using malicious scripts that found their way in through Rev Slider.
Please update the theme to include the latest secure version of Rev Slider!!! Our website is currently down because we can’t use the theme in its current state. This is costing us a lot of money.
More info here: http://blog.sucuri.net/2014/12/revslider-vulnerability-leads-to-massive-wordpress-soaksoak-compromise.html
Hi,
Many thanks for pointing our attention on plugin update, we often update plugins on regular basis. We are going to update it once again and hopefully it will be available in next few hours.
Very disappointed with this theme. Even more upset with Themeforest for allowing it to be posted and sold with so many issues that, according to this support forum, have be unresolved for over a year. The events section does not work like it’s suppose to. The developers say they are working on it since this time last year. Heck, the events template isn’t even spelled correctly. It says, “Evetns” Sloppy. My mobile them only works half the time even with the WP mobile detector. So many things are broken and the documentation is so basic. Sigh. Really wish for a refund or credit for a fully working theme.
We are sorry for the issue you’re facing, our support team is always here to assist you, could you please mention the ticket number so we will look into your pointed issues.
ticket 22629 I have had a few WP theme builders look into it but no one can figure out the issues.
22610 Need help with this issue it’s been 2 – 3 weeks now.
22610 I need help with this issue it’s been 2 – 3 weeks now.
22610
Good day, Love the theme so far, just a few questions. I’ve used a image widget to put some images into the homepage widget areas. They show fine on my screen, however when someone on a screen with lower resolution visits the site, everything looks huge. Including some of the text and images in the slider.
How can I avoid this? Shouldn’t all images and text be responsive?
Hi,
Please contact us through our ticket system along with the url and other required information.
I’ve done this. Two days without any response? C’mon.
Hi,
Please share the ticket url.
22591 Need help with this. My pages and content getting deleted. My host said it might be a theme issue? Need this to be resolved asap.
22591 Need help with this asap. My pages and content getting deleted. Talked to my hosting it might be a theme problem, sent you also the error log.
Filed a support ticket.
Need help with the post meta data information on default template. Tried adding .details { display: none} on style.css author, date post is gone, but the content also cannot be displayed.
Need this fix asap.
Thank you.
To remove the blog author’s name from a blog post, use the following code: .blog-left a.blog-author { display: none; }
To remove the post’s date , use the following code: .blog-details p.date { display:none; }
Thank you.
Not working. admin and date still showing on a default template page.
I need to remove display of this .details ul.list Ty
Tried deleting line 24 of single.php, still not working. Author and date still showing on default template pages.
please contact us through our ticket system along with your WP Admin information. http://support.extracoding.com
22584 ticket
ticket number #22584
Working now found a solution. Your support takes too long to answer customers.
