Helpdesk is customer service and support ticket theme based on Drupal. It is the first ever support theme on Themeforest’s Drupal theme category.
If you are looking for:
- A knowledge base system to help your customers quickly look for information and solutions.
- A support ticket system for unlimited support agents without monthly charge.
- An intranet site for your company materials
- A case tracker system to handling different tasks among your team.
Then Helpdesk is the perfect fit for you.
What customers say about this theme?
- Ticket Support System: allows customers to raise tickets. Support agents can support ticket, change status, assign to other agents and etc .. It is a handy and powerful support system.
- Knowledege Base System: create your own solutions and guide so customers can search and read without having asking for help.
- Unlimited categories and subcategories.
- Advanced Facet Search: your customers will quickly find the right content they want.
- Blog: 2 styles Modern and Classic.
- Forum: build your own community, or use it as a support forum.
- Many pages: About, Contact, FAQs .. You can create more pages by your own.
- Elements: the theme is based on Bootstrap, the most popular CSS framework. So you will have tons of cool elements coming with it: Columns, Buttons, Tabs, Toogles, Accordions, Typography, Data Tables, Call to Action Buttons and many more.
- Colors: 9 color options are built-in with the theme
- Responsive Layout
- Using HTML5 and CSS3
- Install Profile with loaded demo data
- Search Engine Optimized
- Excellent user manual and professional theme support.
Notes: Due to licensing restrictions, demo images may not be included in the files.
v1.5 03/03/2017: - Update Drupal core - Update modules - Fix CSS issue: icons not inline with titles v1.4 07/18/2016 - Update to Drupal 7.50 - Fix security issue, customers can only their own tickets only v1.3 06/19/2015: - Add default user avatar - Add notifications for ticket updating - Update modules and core v1.2: 02/10/2015 - Implement Facet search - Clean up unnecessary modules. - Change Flex Slider Field by Juicebox. - New timeago date format - Automatic backup schedule - Update modules to latest versions