Discussion on HelpGuru - A Self-Service Knowledge Base WordPress Theme

HeroThemes

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Hi there. I own a licence and have a site running on your Support Desk theme. I have not updated it for a while, but just noticed that it is no longer even available and you have shifted to this new theme. Does my purchase of your original theme apply to this? Or should I be asking Themeforest for a refund? Or how does the licensing work? It feels a bit unfortunate that I would have to repurchase your knowledge bank product when I already own a license. Please let me know :)

thanks, Niki

Hi Niki,

Thanks for your message. As your query relates to another product, I would appreciate if you could contact us via the contact form here: https://themeforest.net/user/herothemes so we can best assist.

All the best,

Chris

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