I requested a refund on time but never received a response, why?

Hello guys. The theme seems to not be compatible with the latest version of Elementor. Elements and section disappeared. I have had to rollback Elementor and that seemed to fix the issue. I tried upgrading to the latest version again and again elements and sections disappeared. My theme is up to date, I also disabled all other plugins and still the issue persisted.

Import Failed Whoops, there was a problem importing your content.

Import Failed An error occurred while fetching file from: /wp-content/themes/helpo/core/import/import.xml! Reason: http_request_failed – L’URL fournie n’est pas valide..

Hello! Tell me please, do the fonts support Cyrillic? Interested in Ukrainian

Hi, I have a an issue with pagination on events page, when i click 2nd page link it shows page not found ? i am debugging but i thought to ask here will save my time, my url for events page /events and i got to this page /events/page/2

Hi, interested in buying, what plugin do you use for the popup of payment form when you click the donate button on the homepage.

Hi! I have the same situation as abumuslim1, error “This purchase code is already registered with another user”, I can’t leave a ticket. You can check?

tell me where to find the sources of causes slider? I need to change the path of the Donation button, but I can’t find the source

IMPORTANT: When will the template be updated for the latest version of Elementor and Wordpress?

Thank you so much! Concerned Customer

Do you have to buy woocommerce separately? Does any crowdfunding plugging included?

I’m interested in buying this theme but am confused by the color schemes. Do the color schemes mean that whatever photos I upload for the header of my website will be tinted in one of those two options? Is there no way to just have my photos be their natural colors?

After importing demo content the home page slider is broken. All of the slides are displayed all at once. This is a new site install

Hello – how can change the Causes section/portfolio name to Services? See here: https://screencast-o-matic.com/i/c3iqqBVZVgA Also, how do I update the url structure to domain.com/services/servicepage.com (replacing “causes” with “services”).

Does this these support PHP 7.4 or higher? NOTE: I don’t have support with my purchase, so please just answer in this comment thread. Thanks!

Hello! I’m making a website for a charity organization. I have 2 questions before buying:

1. How does the fundraising function (donations) work in this theme? PayPal and Stripe do not work in my country. Can I connect Woocomerce payment systems? I mean Woocomerce is for fundraising, donations (not for buying goods, items!).

2. For example, I create a project and write that I need to raise $100. Part of this money people will pay through the site, but part will be collected in other ways (direct transfers to the card, cash payments, and so on). But I also want to display this money on the site. Can I, as a site administrator, change the amount (how much money has already been collected)? Or is this amount set only automatically after the user’s payment?

I’m looking forward to your reply. Thanks. Sincerely, Irina.

Hi, is this theme capable of being translated? If yes, what plugin should be used? Thanks in advance!

Thanks for a great theme. I’ve found that the blog pages take up too much real estate and subsequently restrict the page to a great design but it’s a bit lacking. One thing I’d like to do ASAP is to enable dual sidebars on both sides so that we can make it more functional Is there an easy way to do this now and possible consider it in the next update?

Can people or users also create a campaign?

Hi there, The question is: During looking through your demo website I clicked on the donation button and received the receipt by email for 100 USD transfer with my name and e-mail address. Do you collect my e-mail and name? You did not warn me that your demo website will do it.

I have a pre-sale question, what donations plugin does your theme make use of? And is it bundles with the theme or does it also need to be purchased? Are debit / credit card or Paypal payment methods available? What forms of payment are available?