91 Reviews

for Customer Support

I'm a designer and not a techie and this theme is really smooth to work with and the support was immediate. Definately recommend and would use again without hesitation.

NRGThemes

Author response

Great customer! Thanks!

I purchased this theme and a few others on behalf of a client and so far I am really impressed by the themes adaptability, customisation options and above all else, the clean and structured code.

NRGThemes were really responsive in helping us choose the right themes for our clients needs and I recommend them for anybody looking for high quality themes paired with fast and helpful support.

NRGThemes

Author response

Thank you very much!

for Code Quality

Never been able to install demo data !

NRGThemes

Author response

Can you please email us at hello@nrgthemes.com? Would love to resolve this for you.

I couldn't get this theme to work properly, too many bugs.

NRGThemes

Author response

Can you please email us at hello@nrgthemes.com? Would love to resolve this for you.

for Customer Support

Worst documentation ever in a wordpress theme. Totally unprofessional and no support whatsoever.
Very dissapointed and would like a refund !

NRGThemes

Author response

Please email us at hello@nrgthemes.com

for Design Quality

Great looking theme and good support

NRGThemes

Author response

Thank you very much!

for Customizability

Customisability is low, there is nothing you can do to make this theme unique to your business just change pictures.

Documentation: and if there was a means of customising the theme you would not know how cause the information given with the theme is poor a bunch of soundless low quality Youtube Videos.

Customer Support: Is so so very poor; not only is documentation almost non existent, which you contact them for some form of support they never get back to you.

It also appears the needed plugin for the theme (which you then have to figure out how to use) doesn't have a valid licence so you have to use some dodgy loophole to get the plugin working on your site.

This theme was a waste of my money...

NRGThemes

Author response

None of these claims are true. Can you send us an email at hello@nrgthemes.com? Would like to help you get this resolved.

for Customer Support

After 48 hours, the problem did not get a reply

NRGThemes

Author response

Can you please provide the ticket ID?

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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