32 Reviews
Customer support is excellent from this developer. They respond quickly and help to resolve any template problems or issues you may have. Make sure you have the paid support or the valid support that comes with the template. Qode Interactive rocks!!
Some core widgets doesn't work properly
Author response
Hello,
The theme and widgets are working correctly on our end. As we do not have enough information about what it is that you find troublesome, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article - How To Submit A Ticket. Thank you.
Best,
Mikado
You did not respond to my application #220190. Please can you help fast?
A wonderful theme w/many thoughtful design elements and the support from this author is always the very best.
Theme works for my purpose – I like it a lot. I had some issues, but customer support was very efficient and helped! Thank you!
Great job!
by zlocha 1 year ago
looks good but the design customisation capacity is terrible
Author response
Hello,
We are sorry to hear that you've got this impression.
We do believe that the theme is well documented, and we do understand that it might be confusing at first but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket. They will gladly help you to set up your website within our theme.
Best,
Mikado
Great Theme with Great Support. Always Helpful. Thank you
Great customer service, very reactive ! nice quality, please do some video documentation :-)
Je me suis procurée plusieurs thèmes de cette société et je suis vraiment contente du travail des développeurs et des échanges eu avec différentes personnes. J'ai rarement vu une documentation aussi approfondie que celle qui est proposée pour leurs différents thèmes. Bravo à toute l'équipe !
