982 comments found.
I tried to contact your support but the support page links don’t work. I have a couple questions.
1) The post title doesn’t extend the full width of the margins like the featured image and article text do. Is there any way to make it so the post title uses the full amount of space?
2) I have turned off sticky header, but the sticky header is still on when viewing on a mobile device and it doesn’t seem like there’s any way to turn it off. Is there a way to disable the sticky header on mobile?
Other than these two issues, the theme is great and I really like the flexibility and the amount of options for customization. Very happy with it.
I wanted to mention for question #1 that the post title does seem to extend the full width on mobile. But on desktop it doesn’t.
Hello,
We are sorry about the issues with the support page – our team is already looking into this.
As for your questions:
1. Please add this code to Appearance > Customize > Additional CSS:
.herald-single .entry-header { max-width: 100%; }
2. Add this code to Additional CSS:
@media only screen and (max-width: 1249px){ .herald-site-content { margin-top: 0 !important; } .herald-responsive-header { position: relative !important; top: 0 !important; } }
Cheers, Meks team
Thank you, those worked perfectly. I have one more question.
I want to use one of my posts as a landing page and I want everything to look clean, but when I’m reading a post the main menu highlights the category that the current post is in.
How can I stop the main menu from highlighting the category of the post that is currently being read?
Hello,
Please add this code to Additional CSS:
.single .header-bottom .current-menu-parent a { background: transparent; }
Cheers, Meks Team
hello, i uploaded herald child them “Blog Template” to my website and i’m trying to make changes to the header, but none of my changes are visible after saving, like i’m not changing anything, not even hiding everything in header works, it shows always main area and bottom bar. I’m also trying to show my logo and underneath it my site name and tagline but this also seems not possible and i can only show a huge logo at the right side.. can you please help
Hello,
Please open a support ticket here: https://mekshq.com/contact/#support and our team will assist you.
Cheers, Meks Team
Has anyone had an issue with the sticky display bar at the bottom of posts not showing the “previous” link? I see the next post link (on the left) and the share buttons, but just not the “previous” post link on the right.
I have looked at all the settings and everything looks correct. I don’t know what could be causing this.
Hello,
Please open a support ticket here: https://mekshq.com/contact/#support and our team will assist you. Make sure to include the link to the page where the issue occurs. Thank you!
Cheers, Meks Team
when this going to update to work with WP 6.1 and upcoming 6.2 and php 8.2
Hello,
Thank you for reaching out. Our themes are updated as needed and so far we’ve had no complaints. If you are having any particular issues, please open a support ticket here: https://mekshq.com/contact/#support
Cheers, Meks Team
hi.
have emoji in blog title, layout will be broken. Is there a way to make the emoji size the same as the text size?
capture: https://i.ibb.co/MZhmtzK/2022-12-10-13-06-02.png blog: https://archmond.win/
Hello,
Please open a support ticket here: https://mekshq.com/contact/#support and our team will assist you.
Cheers, Meks Team
Hi, I installed the theme on a domain and played around with it then decided I want to install on a different domain, can I just delete my first install and install on second domain.
Hello,
ThemeForest licenses cover only one active website, so yes, you can remove the theme from one domain and install it on another.
Cheers, Meks Team
I have found how to display order modules author review stars , user review stars etc is there anyway of selecting how posts display order on categories page?
Hello,
If you are referring to the category template (for example: https://demo.mekshq.com/herald/?cat=2) the posts are ordered from latest to oldest – this is the WordPress default. There are plugins available if you want to reverse the order, or even set the order manually.
Cheers, Meks Team
can you recommend any plugins for setting the order manually from the front/ backend I cant seem to locate one using the search terms I am using Thanks in advance
Hello,
You can try this one: https://wordpress.org/plugins/simple-custom-post-order/
Cheers, Meks Team
I am building a directory site and want the category page to look different do you do customizations?
Hello,
We don’t offer customisation services, but we’ve partnered with a service named Codable – they have WordPress developers available for hire and if you go to https://codeable.io/?ref=zATXE you can get a free quote.
Cheers, Meks Team
I had a look at the categories php seems quite simple going to give it a go myself using Advanced Custom Fields plugin to input custom fields in post
I am receiving error on wp-admin like this “Fatal error: Uncaught Error: Attempt to modify property “admin_notices” in the file herald/inc/redux/inc/class.redux_filesystem.php:30. My WP version is 6.1 and PHP is PHP Version 7.3.33
Hello,
Please send a ticket through https://mekshq.com/contact/#support and our support team will help you out.
Cheers, Meks Team
Is your source code encrypted?
Hi
No, our source code is not encrypted.
Cheers, Meks Team
Hi, how about the support for Wordpress 6.0? Can I upgrade? Or shall I wait for you to release an update first?
Hello,
We haven’t received any complaints so far, but it’s always good practice to backup everything before updating WordPress just in case anything goes wrong.
Cheers, Meks Team
do you have archive page based weekly archive? , please guide me how can i do it
Hi,
You can do this by Creating Page with our “Modules Template” then click on “Posts module”. Under appearance tab choose desired layout. Inside Section tab you can choose “Order by:week” and “Not older than:1 Week”.
I hope that this helps – please let me know
Hi, I install preium Herald theme, But where from i install blog, tech teamples which i see in demo
Hello,
When you run the Setup Wizard after installing the theme you can choose from multiple demo content – one of these is the Tech demo.
Please note that if you’ve already activated the Setup Wizard you need to follow these instructions to start over with a different demo content: https://mekshq.com/faq/uninstall-current-theme-demo/?kb=28
A note of warning – this approach erases all of your website’s data and content, so it is not recommended for websites with existing content.
If you need additional assistance, please open a support ticket here: https://mekshq.com/contact/#support
Cheers, Meks Team
Will this theme work with either the Fourth Estate (https://wordpress.org/plugins/fourth-estate-newswire-publisher/) or Reuters (https://wordpress.org/plugins/reuters-direct/) plugins?
Hello,
From what I can see these plugins are used to import content from external sources to your website. If this content is imported as standard WordPress posts there should be no problem – the theme is only in charge of how your content looks like, regardless of whether the content is manually added or imported with a plugin.
If you would like to test it out, you can create a test drive website by clicking the green “Try it for free” button on our demo website: https://demo.mekshq.com/?theme=herald. Once you receive the login credentials reply to that email and we will install the plugins for you, since test-drive users are not allowed to install plugins due to security reasons.
Cheers, Meks Team
Baixando pacote de instalação a partir de https://envato.github.io/wp-envato-market/dist/envato-market.zip…
Falha no download. cURL error 28: Failed to connect to envato.github.io port 443 after 9401 ms: Connection timed out
Hello,
We are sorry you are having these difficulties, but we are not in charge of the Envato links. You could try contacting Envato for assistance.
Cheers, Meks Team
Hello! I am wondering if your theme supports the functionality for gated content? Also, does it support account functionality where users can login and access personalized data (such as saved content and purchase history)? Thanks in advance.
Hello,
Such functionality is usually not covered by themes, but plugins. We suggest you search the official WordPress plugin repository: https://wordpress.org/plugins/search/user+access/ If you want to try out any plugin with our theme, just create a test drive and let us know which plugin to install. To create a test drive go to the demo website and click the green “Try it for free” button: https://demo.mekshq.com/?theme=herald
Cheers, Meks Team
After 5.8.3 Wordpress update herald doesn’t set up and react to any options changes. Now you can’t save your new configs.
Hello, We’ve had complaints about theme options not being saved and it seems that the Firefox browser is causing the issue. Could you please switch to Google Chrome (or Safari if on an Apple computer) and try again?
Sincerely, Meks Team
God bless your team guys! In opera everything works. The best theme and support ever!
Hello,
Thank you for your kind words, we really appreciate it 
Cheers, Meks Team
for AdSense ads I can enter the code then the ads will show automatically in the ads area shown in the demo? what if I want to make more AdSense area what should i do? generate widgets or create bars etc?
Hi,
1. Yes, this is correct. 2. For more advanced ads management we recommend this plugin – https://wordpress.org/plugins/ad-inserter/ and you can always create widgets and use them inside sidebar
Hope that this helps
Cheers
Hi, presale question about the paginated post : Is it possible to remove the “previous” button, and change de size/design of the next button to have one that fit the entire width of the post layout ?
Result: instead of having 2 small previous/next page button, we have only one big “Next” button.
Thanks
Hello,
Thank you for contacting us, and thank you for your interest.
There is no way to accomplish this with the default theme settings, but we can always help you with some CSS or a child theme in that regard.
Feel free to reach out to our support team through this form here, and they’ll help you with that:
https://mekshq.com/contact/#supportBest reagrds,
Meks team
When trying to upload a featured image there’s a message in the editor that says it must be a minimum 1200×675. However when I enter an image of that exact size, it shows up cropped slightly in the article heading. I resized the image to 960×540 and now it shows up correctly. Why doesn’t it work with the suggested size?
Hi,
Thank you for contacting us.
I’m sorry, but we’ll need some further information about the problem. Can you please send us a regular support ticket through our support contact form, and send us a URL of the posts where this issue is occurring, so we can have a visual reference to the problem:
https://mekshq.com/contact/#supportLooking forward to hearing from you.
Best regards,
Meks team
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