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Hi, I like the theme but some options apparently do NOT work properly. I have installed a clean Wordpress installation and your Hermes theme. When I change the color of the footer it just does not work. Also when I choose three columns in the footer that doesn’t work either. It’s a bit of a mess to be honest. I have used this theme before and back then I had the same problems. That was 6 months ago. Has anyone else experienced same footer problems with this theme? Please get this fixed asap!!
Hi, where can I change Hermes custom widgets’ cufon texts? Thanks
I don’t understand it…. I installed the theme, but it looks like it’s emtpy…. How do I install the dummy content?
Thank you for purchasing.
When you install theme, it’s only contained theme files, structure and script. You have to add your own content.
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual folder it will help you get through all theme features.
Video component having some different behaviour. Its not lining up correctly. You can see it on the event and life performance tab here http://perceptionsmgt.dev.i3web.co.uk/v2/portfolio/
Open /templates/template-portfolio-f.php at line 232 change from margin-bottom:50px; to margin-bottom:100px;
I tried that. But it didnt solve the issue. You can see the issue on the tabs. Please help , this is very critical for us
Could you send your Wordpress account and FTP detail please. I will have a look.
Please check again. It should be working fine now.
Thank you. It is working now. Can you please tell me the change you made, so that i can update the same to the live site too
I made change on theme code in /templates/template-portfolio-f.php file. Please backup this file.
External links very slow to load… using a reservation system via header script for webrezpro.com and they say everything is very fast on their end. We have no outbound link tracking enabled. http://www.phrm.ca
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Hi, do you plan to make Hermes theme WPML compatible in the near future?
We might pay for you to make this theme WPML compatible, can we negotiate about it?
Hi, there. I have to work with this template for a client. Unfortunately the documentation, even the file manual is missing in the .zipfile. I can mail you the license, if you want to.
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Hi again, user graphartline here, logged in with the clients account. I already opened a ticket too. I got the Manual already. But there are still problems with the position of the slider on the home portfolio, the menu and the tagline between. It is a little mess. I already did the Troubleshooting, twice.
I replied your ticket. Please continue conversation on ticket page so we can track all informations about your questions and issue update there.
Google requires mobile compatibility. Will you support it, if so when?
I do?t understand, i have à gallery image on a website, and few images have disappeared, but when i want to modify the image gallery, it s impossible to find in the menu where to répare my images. I do?t find where to modify the gallery… It s seem impossible to find all the images in the backoffice… What is the problem ? Bug ?
No link in the library and no link to go to the images in the gallery…
Ticket replied. Could you please check there.
Does the homepage slider works on an Apple Ipad (with Chrome) ? A flash error appear for me; other sliders of my site works fine anyway (Herme 2.0 + WordPress 4.3.1).
Hi, popup plugins (eg. Ninja popups can be bought here on CC) doesn’t work on the hardcoded homepage. Only on homepage, not even when I added popup to a WP page and that page is attached to hardcoded homepage. Popup plugin works correctly on all other pages… Anyone, any idea is appreciated, thanks!
I’m looking to add a few shortcodes onto my site, particularly the Tabs & Toggles shortcode, however all of the “Get shortcode” links on the demo site don’t work and come up as blank. Is there another place I can access this code? It’s also not available in the shortcodes option within the theme itself.
I replied your ticket. Could you please check.
Hi, how can I import the sample data to create something new from a template or is there any WXR (.xml) data, you can send me? I don´t get it. Thanks
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we will send .xml import file to you.
my homepage is too slow! my old homepage was okay but after changed to this its sloww..
my server is fast enough and banwidth also perfect, i tried plugin but still same.
i checked my homepage by homepage speed checking site and it says my server waiting respond forever more than 3second. caches setting, changed hardisk even ramdisk, o.O
tried everything what i know. i don’t know how make it fast. help me. thank you
There are many ways to help speed up your site and here are some methods we use to speed up our demo sites.
You can use 3rd party plugin to add caching to your WordPress site. It helps speed up response time to your visitors. Here are 2 plugins we recommend.
- W3 Total Cache – Recommend for advanced user with many more options.
- WP Super Cache – Easy to setup caching plugin. Recommend for normal user.
Adding images to your content sometime causes site to load slowly. Here is EWWW Image Optimizer it helps optimise and compress your images files size without loosing quality.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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