Reviews for Hexo - Premium RealEstate WordPress Theme

7 Reviews

for Customer Support

no support, I tried to receive support from the website, from themeforest and via email, None!

for Customer Support

After 3 weeks i got no anwsers from the "support". It is a real shame, given that envato rated them as "certified".
I'm really desapointed.

digitalcenturysf

Author response

Please make sure to contact us at support@digitalcenturysf.com for any support related questions.

for Customer Support

Slow response for the support, took them about a week to get back so I needed to hire developer to fix problems. Also the documentation should provide more details to help starting out.

digitalcenturysf

Author response

Hi tschaffan,

We are sorry to hear about this. We have our senior support staff on vacation so support was slower than usual.

We suggest a full refund for your purchase since we didn't meet your expectations.

Thanks,
DCSF

Great Design, but it does not work. You can not change any photos, without the fact, that the text dissapears. Maybe different bugs? We had problems with the installation (all media failed) and the support fixed that problem. But for the new problems with the text-photo-bug the support does not react to our emails, so we can not take this theme.

digitalcenturysf

Author response

Hi BetterPlace15, we are sorry to hear about this. Please send us a reminder email with the previous conversation and we will help ASAP.

for Customer Support

Great Real-Estate Theme! Hexo looks fantastic, user experience is effortless and the customer support provided was excellent. Check it out! www.mattlosch.com

digitalcenturysf

Author response

Thanks!

for Code Quality

I'm rating for all of the above actually,
The code is good quality and it's flexible, design is nice and customer support was awesome.
Keep up the good work.

digitalcenturysf

Author response

Thank you! Please make sure to follow us on ThemeForest so you can check out our new products.

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