Hi. Im working in a website with himarket theme. Checking the “mobile navigation” i found that the menu (the vertical menu) only appear “opened” in home, when i navigate in categories or articles the menu appears “closed”. How can i get it opened allways?
Here is an image: http://prntscr.com/is3620
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hello, how can I apply style 4 to be equal to this style? http://prestashop.flytheme.net/sp_himarket/ thsnks
how close to the vertical menu that you always developed?
P.S. I can not register because it does not show the reCAPTCHA code
Are you going to update the theme for the latest version of prestashop 220.127.116.11? thank you.
At the moment, this theme is still not compatible with PrestaShop 18.104.22.168. However, we are arranging all workflow and time to upgrade all our PrestaShop 1.7 Themes to be compatible with the latest version of PrestaShop.
When is this theme going to be compatible with Prestashop 22.214.171.124? Can you let me know somehow?
Thank you so much for being interested in our theme. This theme will be upgraded to PrestaShop 1.7.4.x to day. You can buy first to study our theme and update later or wait for our new package.
I opened a ticket on your website regarding some issues I’m facing with the theme and I would really need your help. Please check your mail. I don’t have a ticket number copied but I can tell you that my email address starts with andreea.dedu@....
Also, another issue that I’m seeing and don’t know how to solve it is that I can only zoom in the cover image of the product, even though I want to zoom another picture. I will upload an image of the problem when I get an answer from you, just to avoid opening another ticket.
About ticket number, please check your spam box to avoid missing our ticket or any message from us. We find in our system with email: firstname.lastname@example.org but nothing related. Could you please check again or try to create the ticket again via this link: https://www.magentech.com/support/tickets .
I found my ticket. True, I received a lot of mails in Spam.
Subject: Some things I don’t quite understand
Date: 09.08.2018 02:57:23
Assigned To: Neil Trinh
Customer: Andreea Dedu.
Also, my mail address is not gmail.com. I see that I received an answer. Will look up to it.
Hello, when I add in the backend a feature in the product is not displayed on the frontend product page.
How can I show the features on the product page?
I’m so sorry for missing your comment
I tried to contact you so many times.. over email, over support system and nothing!!!
Please tell me where to contact you!!
Thanks so much for contacting us
Please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets or send an email to our developer: email@example.com. Don’t forget to check the spam folder.
Could you please give me your email address? Let me check!
Hello, in the new version of prestashop 1.5.0 the SmartBlog module does not work. You can update the template to be compliant with the new version?
We are so sorry that we can’t support you in this case
Our theme support PrestaShop from version 1.6.0, so that it will not compatible with PrestaShop 1.5.0 SmartBlog module.
Please let me know if you need any further assistance.
Thanks & Regards,
Hello! Are you going to update the theme for the latest version of Prestashop 1.7.5? Can I use the latest version of Prestashop anyway? Thank you.
We don’t have a plan to update the theme for Prestashop 1.7.5 now
We will inform you once we update this item.
Thank you! Can I use the latest version of Prestashop anyway?
We have a great news. We are going to update this item to be compatible with PrestaShop 1.7.5. But we can’t give you the exact date. Please stay tuned.
The new version will be available soon
Hello, I have prestashop 126.96.36.199 and himarket 3.1.0.
In the page of products does not work some jquery because it does not pass page nor does the navigation by facets work. You can look at it and tell me the solution.
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
HI!Presail question… in the horizzontal menu is possible to add category and subcatery like default prestashop option? Change the width?Thank you
Thank you so much for being interested in our theme. Of course, you can add more categories and subcategories in backend.
HI!, So you mean that the categories and subcat wil be avaible in the horizzontal menu in dropdown?I ask this because in the the demo there is only page called “layou1,1,3,4,5” and not categories. Thank you.
That’s the way you manage your mega menu. Actually, we noted this thing in online documentation. We will send you screenshot of megamenu in backend for you to see. There are many option for you to choose: http://prntscr.com/mbyms3
HI! Ok perfect! I buy the theme!
Feel free to contact us if you need any help.
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