Discussion on HiMarket - Multipurpose Responsive PrestaShop 1.6 and 1.7 Mega Shop Theme

skyoftech

skyoftech supports this item

Supported

67 comments found.

Hi. Im working in a website with himarket theme. Checking the “mobile navigation” i found that the menu (the vertical menu) only appear “opened” in home, when i navigate in categories or articles the menu appears “closed”. How can i get it opened allways? Here is an image: http://prntscr.com/is3620

Thanks!

Hi sir,

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

Hello, how can I apply style 4 to be equal to this style? http://prestashop.flytheme.net/sp_himarket/ thsnks

Hi sir,

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

how close to the vertical menu that you always developed?

P.S. I can not register because it does not show the reCAPTCHA code

https://www.magentech.com/component/user/register

Hi sir,

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

guev

guev Purchased

Hello

Are you going to update the theme for the latest version of prestashop 1.7.4.0? thank you.

Dear sir,

At the moment, this theme is still not compatible with PrestaShop 1.7.4.0. However, we are arranging all workflow and time to upgrade all our PrestaShop 1.7 Themes to be compatible with the latest version of PrestaShop.

Thanks!

Hi Skyoftech,

When is this theme going to be compatible with Prestashop 1.7.4.0? Can you let me know somehow?

Thank you, Andreea

Hello again,

I opened a ticket on your website regarding some issues I’m facing with the theme and I would really need your help. Please check your mail. I don’t have a ticket number copied but I can tell you that my email address starts with andreea.dedu@.... Also, another issue that I’m seeing and don’t know how to solve it is that I can only zoom in the cover image of the product, even though I want to zoom another picture. I will upload an image of the problem when I get an answer from you, just to avoid opening another ticket. :)

Best regards, Andreea

Dear sir,

About ticket number, please check your spam box to avoid missing our ticket or any message from us. We find in our system with email: andreea.dedu@gmail.com but nothing related. Could you please check again or try to create the ticket again via this link: https://www.magentech.com/support/tickets .

Thanks!

Hi, I found my ticket. True, I received a lot of mails in Spam.

Ticket Information

Subject: Some things I don’t quite understand Department: ThemeForest

Date: 09.08.2018 02:57:23

Status: on-hold

Code: MTT-THEMEFOREST-96P74QSF55

Priority: normal

Assigned To: Neil Trinh

Customer: Andreea Dedu.

Also, my mail address is not gmail.com. I see that I received an answer. Will look up to it. Thank you! Andreea

Hello, when I add in the backend a feature in the product is not displayed on the frontend product page.

How can I show the features on the product page?

Hi,

I’m so sorry for missing your comment

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

Dear Sir/Madam, I tried to contact you so many times.. over email, over support system and nothing!!!

Please tell me where to contact you!!

Best regards, Bojan

Dear Bojan

Thanks so much for contacting us

Please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets or send an email to our developer: ngannt@ytcvn.com. Don’t forget to check the spam folder.

Could you please give me your email address? Let me check!

Best Regards,

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