54 comments found.
Live preview is not working unfortunately!
I am missing the Theme Options menu item in my Appearances tab. Can you let me know how to surface that please? I don’t have the same editing functions as shown in the pdf for the template.
Nice theme but receiving zero response on my support ticket.
Hi ! I want to buy your ‘http://seaboardthemes.com/hipsteria/" This theme.But I want to change slider. is it possible?.
I just bought the theme. I have a problem with data import. I followed your instruction file to the letter and I downloaded the .xml file.
The site, however, gives me the following error: import failed.
What am I doing wrong?
Please open a support ticket and we will take a look at it.
If I didn’t want the post/page views to show on each page, could that be turned off?
hi, the theme, is it going to work with the latest version of WordPress, including all the third party widgets/plugins ?
Hi – i did contact you directly, but didn’t receive a response.
Can you tell me whether the slider image can be made smaller?
Hi Seaboard team, I would like to know how can I change my grid photo posts on my homepage from landscape to portrait? My previous posts are showing as portrait, however my new posts are all showing as landscape and I cannot change it anywhere. Do you have any suggestion about how can I fix that? My website is: http://trembom.com King regards.
Please open a support ticket and we will assist you.
do you have all these widgets: Instagram, Facebook, Twitter, YouTube, Pinterest, Bloglovin.
Hi! I just bought and installed this theme but when I go to ‘Appearance’ the ‘Theme Options’ button is missing… Could you please advise what could be the reason? The installation has been conducted according to the manual and I am not sure what to do with it…
Do you have the redux framework plugin installed and activated?
Stupid me, it was not activated – thank you.
Hi! Just wondering if it’s possible to upload a custom header logo with this theme?
Yes you can upload your logo within the theme settings.
Hi there, I just noticed some minor css font changes to my site, totally randomly. I spent ages trying to figure out what had happened because the theme wasn’t updated, but couldn’t find anything. I then realised that the same changes occurred on your theme demo. Could this have been an update to google fonts or the fonts you use for the theme? Appreciate any advice!
Can you tell the changes you noticed? Maybe have been a plugin update but not sure until I investigate.
The main menu font weight changed as well as weight of the snippet of post previews.
If you look on your photo/screenshots of the theme you use in the descriptions, you can see that the font is much bolder, whereas in your demo and on my site, it’s suddenly now a thinner text.
Hi! Longtime user of the theme! We’d like to update to the newest version. Did you have any documentation with changelogs for the versions since 1.0? Thank you!
Only updates to the theme have been small css changes. Nothing critical. If you have modified the theme code at all I would not recommend updating as you will overwrite your changes. I will see if I can generate a change log and post it in the item description.
sent a support request through your sytstem can you please respond to the issue? thanks
I believe we responded.
Hi, i have contacted you in pvt. why thumbnail of every single article is blurred in homepage? I uploaded each photo at full resolution but the issue is still not resolved. Can you please assist? Thanks a lot
Please try running the Regenerate Thumbnails plugin. Let us know if you are still seeing an issue.
Ok, thanks! And how i can reduce the number of post in “last stories” in homepage?
Hi I have submitted a support request 2 weeks ago but no one has replied.
The text excerpts on my home page are not showing, I have tried them on a few different posts. Also, the featured image is not showing on the ‘you may also like’ section on all posts – on some it is but not my most recent ones.
Excerpts are also missing there.
Can you please assist? Thanks
Can you tell me your ticket number?
The ticket number is: 894986
Hi again, I replied as my issue is still not resolved but didn’t get a respones. same ticket number 894986
Thanks I’ve just replied again with another question
Hi there, how do i disabled the featured image from showing within the single post item only.
Please see the following article: https://seaboardthemes.ticksy.com/article/7576/
Hey, my purchase code isn’t working, so I must ask for support here.
How can i hide this title box on every page? It’s the black box at the top of each page with the title in it.
We believe the support ticket system is fixed. Can you open a case and supply a screen shot of the box you are referencing?
Is there the ability to import demo content with this theme so it looks like the live preview? Thanks
Yes, the xml file should be included in the download. Please follow the steps listed here: https://seaboardthemes.ticksy.com/article/6632/