Discussion on HiTheme - Wonderful Responsive PrestaShop 1.7 Theme

Discussion on HiTheme - Wonderful Responsive PrestaShop 1.7 Theme

4.25 (8 ratings) 4.25 stars
Cart 114 sales
Well Documented Envato Checkmark

skyoftech supports this item

Supported

29 comments found.

Hola. Hemos comprado recientemente su tema hitheme y tenemos problemas en la instalacion en nuestro prestashop 1.7.2 En el archivo descargado hay dos carpetas zip. Una de ellas es el programa prestashop con la plantilla ya instalada que no nos sirve porque nosotros ya tenemos nuestro prestashop. Y en el otro está la plantilla pero no podemos instalarla porque no tiene los ficheros de instalación/configuración ni podemos subir la plantilla por ftp. Si no podemos solucionarlo pronto nos gustaria que nos devolvieran el dinero.

Dear sir,

We got your message via private mail. We have already responded it. We would like to help you anytime you got any issues.

Thanks!

Hello, it’s avaible with prestashop 1.6.x ? Thank’s.

Dear sir,

It is pity that we this theme is not compatible with PrestaShop 1.6.x. There are 2 options for you that we would like to suggest:

1. You can request customwork and charge some fee.

2. You can choose another good theme which supports your version. You can see in this link: https://themeforest.net/user/skyoftech/portfolio (some good choices: Revo, Topdeal…)

Thanks!

HI, i have a problem in product list, don’t show all products.. To which email can I send the request for assistance? Thanks

Hi sir,

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

PLEASE DON NOT BUY THIS BAD /POOR THEME many bugs, bad support

Dear sir,

Your support is expired and you need to extend support to get help from our developers. It will be fair to others who have extended support from us.

We really do not appreciate this bad comment on our item.

Thanks!

We send many mails with bug some got solved others not, we struggled 6 mouths and still don’t get it proper running. Now we need to extend the support for more waisting our time on this theme?? The related Article option is stupid not configurable.

Dear sir,

Could you please give us your ticket number to check again?

Thanks!

Hello there; I can’t see one pege checkout ? Congratulations on the beautiful theme, but after adding the product to the basket, it is better to popup. This is a prestashop application and very frustrating, but some developers can remove it.

Dear sir,

Please note that Onepage Checkout module is not available in this theme. However, if you buy this theme, we may give you discount up to 35% OFF and free module installation when buying this module: https://codecanyon.net/item/one-step-checkout-smart-responsive-prestashop-17-module/21746893?ref=skyoftech . About popup, our theme has this feature http://prntscr.com/l8tb71

Thanks!

Hello Skyoftech; Thank you for the quick reply. I don’t want to get a popup after I say add to cart. Because customers can shop fast and it’s always a problem to get out. https://prnt.sc/lboh20

Hi sir,

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

Hello there; I want some minor changes for this theme, so can you do some special work.

Dear sir,

We do provide customwork. Please give us your requirement via this link: https://www.magentech.com/support/tickets . We will discuss there.

Thank you!

Hello there; I’ve sent you a new custom design request for Hi-Theme. But you didn’t answer.

Dear sir,

We got your ticket. We just come back from weekend and will respond you soon.

Thank you!

Contact with you, because I do not know why, I do not show the prices on my website, the ones from ENVATO, they told me to ask you, I hope you can help me. I attached the web link: https://traildog-pet.com/en/26-players

I look forward to your information. Thank you, Cristian

Dear sir,

For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .

Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!

Thank you so much!

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