Hemos comprado recientemente su tema hitheme y tenemos problemas en la instalacion en nuestro prestashop 1.7.2
En el archivo descargado hay dos carpetas zip.
Una de ellas es el programa prestashop con la plantilla ya instalada que no nos sirve porque nosotros ya tenemos nuestro prestashop. Y en el otro está la plantilla pero no podemos instalarla porque no tiene los ficheros de instalación/configuración ni podemos subir la plantilla por ftp. Si no podemos solucionarlo pronto nos gustaria que nos devolvieran el dinero.
We got your message via private mail. We have already responded it. We would like to help you anytime you got any issues.
Hello, it’s avaible with prestashop 1.6.x ?
It is pity that we this theme is not compatible with PrestaShop 1.6.x. There are 2 options for you that we would like to suggest:
1. You can request customwork and charge some fee.
2. You can choose another good theme which supports your version. You can see in this link: https://themeforest.net/user/skyoftech/portfolio (some good choices: Revo, Topdeal…)
HI, i have a problem in product list, don’t show all products.. To which email can I send the request for assistance? Thanks
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
PLEASE DON NOT BUY THIS BAD /POOR THEME many bugs, bad support
Your support is expired and you need to extend support to get help from our developers. It will be fair to others who have extended support from us.
We really do not appreciate this bad comment on our item.
We send many mails with bug some got solved others not, we struggled 6 mouths and still don’t get it proper running. Now we need to extend the support for more waisting our time on this theme?? The related Article option is stupid not configurable.
Could you please give us your ticket number to check again?
I can’t see one pege checkout ?
Congratulations on the beautiful theme, but after adding the product to the basket, it is better to popup. This is a prestashop application and very frustrating, but some developers can remove it.
Please note that Onepage Checkout module is not available in this theme. However, if you buy this theme, we may give you discount up to 35% OFF and free module installation when buying this module: https://codecanyon.net/item/one-step-checkout-smart-responsive-prestashop-17-module/21746893?ref=skyoftech . About popup, our theme has this feature http://prntscr.com/l8tb71
I want some minor changes for this theme, so can you do some special work.
We do provide customwork. Please give us your requirement via this link: https://www.magentech.com/support/tickets . We will discuss there.
I’ve sent you a new custom design request for Hi-Theme. But you didn’t answer.
We got your ticket. We just come back from weekend and will respond you soon.
I look forward to your information.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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