Discussion on Holmes - Digital Agency Theme

Discussion on Holmes - Digital Agency Theme

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139 comments found.

Guys, i’m getting a critical error in /plugins/holmes-core/lib/helpers-functions.php:338 :/ need help!

PHP Fatal error: Uncaught Error: Call to undefined function holmes_mkdf_option_get_value() in /home/jdsocvhx/collab.lk/wp-content/plugins/holmes-core/lib/helpers-functions.php:338

Log: https://collab.lk/wp-content/debug.log

Hi there,

Thanks for writing in! Please send us a mail to our help center providing your purchase code in it so our team can check this on your end.



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Where do you modify this in the bottom footer, i looked in widgets: Design & communications for the new age, one step at a time. See our work.

Hi there,

You can modify the footer widgets from Appearance > Widgets > Footer widget area.

We hope this helped and if you need any further assistance feel free to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks



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Mobile navigation, last menu link on list not expanding sublinks in menu therefor you cant access all links from menu on mobile…

Hello,

Please submit a ticket to our Help Center, include your website URL, and one of our support agents will check this and assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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Hi! How to change tagline text on this page: https://holmes.qodeinteractive.com/meet-the-crew/ like “2081._____This page is for”. I want to change the text or remove it. Please help

Hello,

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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XMILIE

XMILIE Purchased

godaddy does not support earlier verison of wordpress only WP 8 which means this will not work on it is it possible to get this theme in WP8

Hello,

Thank you for reaching us!

The theme is compatible with latest version of WordPress and also with PHP8, however, we haven’t tested the theme with PHP 8.1 yet.

Do let us know if you have any additional questions.



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Hi, how to move the go to top button up and how to hide services pages navigation on mobile?

Tried creating a ticket says my support expire. I barely used it. Please help me with these 2 issues above. Thanks.

Hi there,

Could you please provide us with your website URL so we can check.

Thanks.



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Thank you.

Please try adding custom css below to Appearance -> Customize -> Additional CSS:

a#mkdf-back-to-top {
    bottom: 85px !important;
}
@media only screen and (max-width: 600px) {
    #mobile-menu-item-12174 {
        display: none;
    }
}
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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Hi, I try to deactivate Google Fonts on my website but nothing works. Where can I change this on site perhaps without plugins like Autoptimize, Clearfy and so on, which did not work at all? Please respect that I cannot buy or renew this license for only this one answer from you – thank you! I think it would be interesting for other potential buyers to get an answer here before buying your theme.

Thank you very much and have a nice day! :)

Hello,

Unfortunately, there is no option to disable Google Fonts inside the theme settings. This could be achieved by editing functions.php file of the theme and if you need further assistance please contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.



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Hi, when I copy the content of this page: https://holmes.qodeinteractive.com/about-us/ I am missing the white space on the header image “This page is for…. About Us” – why does this disappear every time and how can I get this content and layout? I do not find the right place to set uo this. Please can you help? Thank you!

..... I found it :) – no need to reply, Mikado Title > Title Area Type: Tagline

Hi there,

We are glad you managed to solve this! :)



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Hi! Faced with the fact that the Vimeo video in the Opera browser is not displayed in full width. Chrome doesn’t have this problem. Can you suggest how to solve? http://prntscr.com/hV-xAnfQnGb7 Thank you!

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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We built a site with this theme like two years ago but we never managed to get rid of the footer bug which leaves a gigantic padding for certain users (not on everey pageload but it appears randomly, sometiems it also hides the entire footer).

Will you ever release a patch for that?

Hi there,

Could you please provide us with your website URL so we can check this?

Thanks.



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otro dot agency, it happens on every 3-4 pageloads on the home and innerpages.

Hi there,

We did try to refresh your website more the 5 times and could not replicate this issue at all, unfortunately. However, what we did see is that you do have an outdated version of the theme, so if you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

We hope this will help.



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Hi Guys, I bought Holmes Theme, but still having an issue with Title Parallax in Home Page. If I edit the home page content, all the titles in parallax, such as WORK, Promotion, Contact automatically disappear. I don’t know why. Could you help? Thanks

Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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Good afternoon, I’m analyzing the template. I am interested in using this homepage: https://holmes.qodeinteractive.com/job-advert-home/

Is there any way to make the menu stay open? in the example it is hidden and requires a click on the icon to open it.

Hi there,

Thanks for writing in! Yes, it is. Within our theme options, you can choose which header layout you wish to have, it can be applied globally or on an individual page.

We hope this helped and let us know if you have any additional questions.



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How does one turn off the side area? I see the settings in Options and the content in Widgets, but how do you turn it off?

Hi there,

Thanks for writing in! You can simply remove the Side area opener from the Appearance > Widgets > Header widget area.

We hope this helped and if you need any further assistance please, submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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Lovely. Thank you. And does the Mikado Instagram plugin still work (cause mine has stopped) or do you suggest another?

Hi there,

Instagram developers have made some changes to their API.

You can find more info here: https://www.instagram.com/developer/

Our devs are working on a solution.

Also, we have started recommending the third-party Instagram Feed plugin https://wordpress.org/plugins/instagram-feed/ to our customers, as the plugin is more specialized for Instagram, and we did not have any compatibility issues with it. Their plugin has already been updated to be compatible with the API changes so you could try it out until our developers find a suitable solution.

Thank you for your patience and understanding.



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Good afternoon,

I would like to know how I can customize the portfolio page. If I create a new page as a *.com/portfolio, the URL still exists and shows title “archive” and cannot be edited. I can only customize it from the template menu but it does not allow editing the header or the name of the page. So, I created a page with *.com/our-work but yo show our clients. But, if I write: *.com/portfolio, is accesible to everyone.

Is it possible to edit the portfolio page or can it be locked from view? Thank you

Hi there,

You can use WPBakery Page Builder to edit Portfolio Post Types, just navigate to WPBakery Page Builder > Role Manager and choose Custom for Post Types and then check Portfolio Item. Please take a look at the following screenshot. If you have created a new portfolio page it should not redirect you to an archive page.

As we do not have enough information in order to help you we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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There are two issues when I create the portfolio. when you want to visualize the portfolio, you write domain.com/portfolio and all the items of “Holmes portfolio” appear. when clicking on an item, the path is transformed to domain.com/portfolio-item/project

If I go to Holmes Options > Portfolio and customize the route so that the items come out the same as domain.com/portfolio. How can I put a header to that page? cannot be edited.

Another problem is that if I design the portfolio page as domain.com/our-works, when changing the slug of Holmes options > portfolio, it does not show my page and “archive” appears showing the items so the design is not seen from my our-works page

Thanks

PS: portfolio-item on WPBakery > Role manager is enabled

Hi there,

Please read more about this in this article here.

If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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Does this theme have support for SVG files as images? We use SVG files a lot to keep the website lean, please do let me know. Looks like a brilliant theme! Also do you guys have any plans in the future to integrate Elementor Builder within your theme?

Hi there,

Thank you for taking interest in our theme!

Theme support SVGs and you can add it using the Raw HTML shortcode (please see screenshot).

Thank you for your suggestion regarding Elementor, we will forward this to our dev team to be considered, however we cannot guarantee it will be added. At the moment theme uses WPBakery as page builder and this plugin is included as bundled plugin with the theme.

Do let us know if you have any additional questions :)



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Hi,

is the latest version fully compatible with WordPress 5.8? I have seen that changelog appears till april 21, version 1.3.2, but the latest update on sidebar shows 3 september 21.

Thanks!

Hi there,

Thank you for reaching us!

Sometimes other changes unrelated to theme files are made on ThemeForest, and the latest update was for adding GPL license. When the theme is updated you will be notified via email and the changes will be listed in the change log.

We haven’t tested our theme with WP 5.8 yet, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.



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Hello, Is this theme compatible with the Yoast SEO plugin? Is it ok with RTL ? (not the LTR language)

Hi there,

Thank you for reaching us!

Theme is compatible with Yoast SEO plugin. Unfortunately, RTL is not supported. You can check our themes with RTL support in this article.

If you have any additional questions please let us know.



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Hi,

I’m having some trouble with the menu Icon pictured here: https://drive.google.com/file/d/1ghiDViN0rr6pmbmbvLfuu5RMMYmK-hKh/view?usp=sharing

It worked for the longest time, but recently it started not responding. It’s unresponsive to clicks and I can’t seem to get it working again. Any recommendations to troubleshoot this problem? Thanks!

Best, Ricardo

Hi there,

Thank you for reaching us!

Please read this article here. If the menu is not working after the installation of the plugin, go to Tools and select jQuery Migrate in your left-side WordPress dashboard menu. It will open the jQuery Migrate settings. Here in jQuery Version option just change to Legacy jQuery version and click save settings button.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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Hello,

Is the latest version fully compatible with WordPress 5.8?

Thanks!

Hi there,

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.



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Sounds good :)

Thank you for the update!

You’re welcome.



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Hi, How can I hide the word ‘menu’ (https://prnt.sc/19ragra) ? I would like to have a clean header . Thanks.

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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