Web Themes & Templates

Reviews for HomeID - Real Estate WordPress Theme

13 Reviews

for Customer Support

A complex theme but the developer has been very patient and helped me through some tricky moments!

for Customizability

The theme is not customizable, when we add a new listing It appears randomly, even if we select a latest listings to be displayed on the home page .When we contact support they are asking to hire a developer.

Author response

As your request on your ticket: https://prnt.sc/11836zl => my theme haven't got options to decide what fields display there.
If you changed my code => follow rule of Envato => you are not allow. And it will lost when update my theme in the future. That is why i recommend to you need to hire someone.
About display last to first, my theme already have options here: https://prnt.sc/1183ado
That is my mistake doesn't read your request carefully.
Thanks

for Customer Support

I ordered this theme and use it exactly as I want. And when there is a problem Can't fix it, G5Theme team was able to solve the problem for me perfectly, thank you very much.

for Customizability

Basically I love this theme, as it looks beautiful and most importantly it loads very fast compared to the similar ones.

From the customizability standpoint, I found it very complicated to do what I intended to do, even though after looking the documentation (which is somehow not complete), and lack of video tutorials too. Moreover, if you for instance want to change the universal font on the theme, you have to go to each element of the website which is not convenient at all. A lot of settings are scattered here and there, so you have to be aware and remember on the Dashboard you change something. I have been using WordPress for more than 10 years and by far this has the most complicated setup experience I have ever got.

By the way, I tried to change the mobile menu appearance to be a drop down one like https://templates.g5plus.net/homeid/home-05.html , but it was not possible. The support team was willing to do so, but they would charge $100 for that customization, I mean, come on... It doesn't mean that I didn't want to pay for customization, but that amount of money seems too much for that kind of request.

For the support, based on my experience I had to wait for several hours up to a few days until my ticket responded by their team.

All in all, I am slightly happy with the purchase, but I think the team can do much better to deliver the level of product quality and service we expect. We hope that they can always give the best for us, so we can stick forever using their theme and services.

You can do it, guys!

for Documentation Quality

Bad documentsation, very dificult to install i needed to figure it out by mysef.

Mising a lot of resources for changing lots of things.

Author response

Hi, sorry for any problem you had. But i provided more detail here: http://document.g5plus.net/homeid/#auto-setting-up (screenshot: https://prnt.sc/10szob5), you just need click and wait, that is quite simple.
Seems you mis-understood how my theme works, we have 2 type Options: Preset Options & Theme Options. Preset will override value ThemeOptions if your page use.
That is reason may be you don't see website affect after change ThemeOptions.
Can you give me a change to take a look your website? or review to fix anything via our help desk https://sp.g5plus.net
Hope you create ticket there. Thanks

for Other

First, I wasn't familiar how to use it, but now i found it very easy and I recommend realtors and agents to buy this theme. thank you G5Theme

Author response

How is your problem? I don't see any ticket of yours on my help desk. Everything is ok? if not, please create ticket on https://sp.g5plus.net
You are welcome. Thanks

for Customizability

A great theme, well-intentioned approach, and studies to develop in the background ..

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