283 comments found.
Hi Guys, i have post a ticket, compare functionality is not working i would really appreciate it if you could check. Many Thanks!
Hello,
We replied and your issue is resolved.
Thanks
Hello, does support property frontend submission, edit & translation with wpml?
Hi,
Yes support for WPML need WPML plugin and our addon.
Thanks
Yes but can I translate property from frontend or I have to do it in backend?
Yes from front end user dashboard can do this.
Thanks
Can I see it in demo webpage before I buy?
Hello,
I see you already purchased.
If you face any issues please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
Bonjour, Ma licence n’est pas reconnue par Wordpress et pas de réponse de l’assistance !!!
My license is not recognized by WordPress, I emailed the hotline several days ago but no response…
Hello,
We replied you 4 days ago see https://prnt.sc/DHN_Gf8eYPc5
We don’t get any reply from you.
Thanks
Hello, I have some questions…
1. I see that there is a price table page with packages, but in the demo dashboard I don’t see where to buy that package, only the options to promote… Where can I find it?
2. Can you create user roles such as agency and agent? Agencies can relate to agents? If the above is affirmative, can agencies publish for agents?
3. If a listing is promoted, where is it promoted? In the state, in the city, in the neighborhood?
6. Can Whatsapp be added to the agent’s data in each listing?
7. Are you planning to add listing analytics?
Thanks for your time
No answer?
Pre-Sale questions :
Can we use this theme/script to vps hosting, how to install this?
Also, i saw some comments that, we need to buy again when there’s update from you… Why do we need to give extra money to update?
And, how can we make language selection option? Also how can we translate?
Hello,
If WordPress run then then theme will work in your hosting.
We have 2/3 plugins included with theme as bundled when theme update get bundle plugin update.
Our theme support Multi-Language.
Thanks
you are really an unreliable seller ! You are selling word press theme! I want to update it in plugins but you say we have to buy it! this is cheating people! Why do I have to give you extra money? While there are many themes that do your job! And why should I give you extra money when there are themes that are cheaper than you, this review will continue until you make these updates! ???? !!! Classified Listing Pro – Classified ads & Business Directory Plugin Classified Listing Store Plugins are not updating! Everyone who is going to buy this new should know?
Hello,
Classified Listing Pro and Store addons are bundle plugins.
We already updated theme today.
Please update the latest version.
Thanks
Hello Khalif, I wrote to support a week ago, that the cart and checkbox cant change, also gave you my logins as you requested, please respond to the emails!
Hello,
Sorry you face issue with support somehow it miss. I just give note to support team to check your issue now.
Thanks
Sounds good, still waiting for a reply from your team!
Hi, We replied please check.
Thanks
I notice that Homlisti in the demo does not load search results with Ajax but fully reloads the page. Do you plan to support Ajax in loading search results because it is a bad UX experience to reload the page and slow?
Hi, a have a question… An agent can have a membership and also promote a listing at the same time? Example: Agent buys a membership of 10 listings with 5 listing promoted, but wants to promote another listing
Hello,
If anyone has membership available then he can promote same time after post ad promotion option come. Or from his dashboard previous limiting can promote.
Thanks
in the demo website I find that all the property titles are mentioned in H2 tag. But it has to be in H1 to encourage with SEO.
Is it possible to change by ourself?
Hi, in the font settings, the newer fonts such as “Finlandica” are not displayed in the selection. How to add these fonts?
Hello,
You mean font settings from Elementor control? Please create ticket with screenshot we will check https://www.radiustheme.com/ticket-support/
Thanks
How to edit RadiusTheme copyright and add our Site in footer? Thank you
Hello,
It is coming from Customize settings. Your support expired please renew support.
Thanks
I am so happy to say that finally my website is completed and live using this theme. I would like to say Thank you so much for creating this theme. and thank you https://hostingwithguru.com for developing our website. I strongly recommend this theme.
Thanks a lot !!
We want support! no support , purchase code not working ! You are sending a message! you can’t solve the problem! please think twice when replying, either reply fast or give a refund! and please don’t make excuses and write a counter reply here! The theme we received is very bad! purchase code does not work! You will most likely ask for money for integration ! you are doing this for me! either urgent support or quit this job! www.luksvillalar.com
Hello,
Our main support channel is only ticket system the form or email to support@radiustheme.com.
I checked the ticket and visited your site. You don’t set home page properly.
We last replied you (13 hours ago (Wed, 28 Dec 2022 at 6:02 PM)) ie our end of office time for time zone you need to wait to start our working hours https://prnt.sc/YzmW6Y9yfS2Y
I remind support team they will check your ticket as priority today first.
Thanks
There is no information on how to set the homepage, its settings are weird! At the same time, there are some English words that do not improve! I do not know where to do it anyway, I think most of the problems are caused by the purchase code, now I see that it is fixed, thank you, I am waiting for information from you about other errors, I sent you a private e-mail
Hi,
Is your issue resolved or still exist? Please reply in ticket.
Thanks
Header and footer fields are gone on my site! How is this possible! Apart from that, the icons do not appear in google chorme. help please basic
www.luksvillalar.com
hi can i use this for directory listing for local services , i am just amazed to see user interface is just stunning ,if yes i will just purchase right now without any delay . mail- mjbharath219@gmail.com
Hello,
From front end user can submit the listing so you can use as directory.
Thanks
director listing like just dial can i use
Hello. Why the support ticket’s response is taking so long? (sometimes more than 48 hours) I have to respond to my client and the system has bugs that I need to fix please.
Hi,
Please check mail you have multiple tickets we replied.
Thanks
Hi, I have three requirements, 1) Search for property 2) subscribe for new property alert , which client has subscribed for. i..e if I choose 2 bedroom, furnished house, when a new property has been added. I get an alert. 3) Request viewing particular property from the property page itself. so when there has an email been received, it should show , which property name, id etc. I don’t have need mortgage, calculations, floor plan etc. just basics: images, description, price, ID , bathroom , bedroom, furnished or not, what type of property and where.. don’t need agencies or agents etc. business is renting properties , clients subscribes get email , request viewing and search. If this is what your theme can do, I am happy to buy. Hope don’t need any modifications to do so. Thank you
I test the Mobile App for this theme but not working. Please fix it. I’m looking to buy both theme and its app
We will update the app soon.
Hi I’m trying to install the theme and just can’t it won’t let me install
Hello, Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks