Discussion on Honshi - Elementor Agency & Portfolio WordPress Theme

Discussion on Honshi - Elementor Agency & Portfolio WordPress Theme

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106 comments found.

mumford

mumford Purchased

Hi, what version of the theme is the latest I don’t see any changelog?

mumford

mumford Purchased

OK thanks, I am working on a clients site that uses your theme, and each time I update Elementor certain parts of the site do not load like a page that shows posts using Elementor I just get spinning icon.

If I get them to purchase the theme again will this fix the issue? There current version is 2.5.2.

Thanks

Hi,

Yes we will help you, If there is a problem with the template, we will update it, if the problem is caused by another plugin, we will report it to you.

Cheers!

Hey,

Also, please feel free to submit a ticket on our support desk if help is needed with this theme.

Have a nice day! :)

jglo Purchased

Has anyone noticed that Elementor is not cooperating with this theme right now? When I go to the site it’s blank. Admin screen works, but no site content is being served. When I deactivate Elementor it functions again (but looks terrible).

Hi there,

Thanks for purchasing.

Please make sure you’re using the latest version of this theme. If help is needed, please submit a ticket on our support desk and our team will gladly help you out with your issues.

Cheers!

jglo Purchased

It is version 2.5.9. I’ve submitted a ticket.

Hey,

Please check your ticket again.

Have a nice day! :)

Need help! My site (www.mannmadeproductions.net is randomly looking incorrect).

Received an email that says:

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Honshi Elementor Addons.

First, visit your website (https://mannmadeproductions.net/) and check for any visible issues. Next, visit the page where the error was caught (https://mannmadeproductions.net/wp-cron.php?doing_wp_cron=1648292345.0540690422058105468750) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://mannmadeproductions.net/wp-login.php?action=enter_recovery_mode&rm_token=dfV17czIXHMCANrQDRzZgI&rm_key=vqXzbISjNtsdS2rubyp2G8

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.9.2 Current theme: NT Honshi Child (version 2.4.3) Current plugin: Honshi Elementor Addons (version 1.0.3) PHP version 7.4.28

Error Details

An error of type E_ERROR was caused in line 667 of the file /home/customer/www/mannmadeproductions.net/public_html/wp-content/plugins/honshi-elementor-addons/classes/class-helpers-function.php. Error message: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/customer/www/mannmadeproductions.net/public_html/wp-content/plugins/honshi-elementor-addons/classes/class-helpers-function.php:667 Stack trace: #0 /home/customer/www/mannmadeproductions.net/public_html/wp-content/plugins/honshi-elementor-addons/widgets/honshi-team-item.php(378): Elementor\Honshi_Team_Item_Widget->honshi_style_controls(Array, ‘posttitle_style’, ’.team-wrapper ….’) #1 /home/customer/www/mannmadeproductions.net/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): Elementor\Honshi_Team_Item_Widget->_register_controls() #2 /home/customer/www/mannmadeproductions.net/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #3 /home/customer/www/mannmadeproductions.net/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #4 /home/customer/www/mannmadeproductions.net/public_htm

Hi there,  


Thanks for purchasing. Please submit a ticket on our support desk provided here:  https://ninetheme.com/support/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket 


Cheers!

I purchased the theme through Envato Elements, but when I activate it it asks me for the purchase code to proceed with the configuration. I downloaded and entered the license number associated with the theme from my envato elements account but it is not accepted. How can I proceed?

Thank you.

Hi

Could you download and check again ? Envato can deliver files with a delay, we removed the license check.

Regards

gondai

gondai Purchased

Hi, i have use your theme from early last year and did some configuration and modification from your templates (thanks to your great support team). since then you have several updates. i want to update this theme that i think i will have better or additional features but i’m afraid it will ruin my website after update it. can you give me advice? so when you have new version, i can update it without worry will ruin my web

gondai

gondai Purchased

i found out that issue from using element Hero Parallax from NT Honshi template. but still looking for how to solve this issue

Hi,

Please post a message to our support account by providing a temp wp login access and our support team will have a closer look.

Thanks

gondai

gondai Purchased

i have change the code and make the plugin skip validation of ‘target’ value and hardcoded the result. for now its working good, i will contact your support team later when i really need this issue fixed.

Hello, the Portfolio widget (Elementor) is no longer working and the widget has completely disappeared from my page. The widget has deleted itself from both the homepage and the portfolio page. What is going on?

https://www.encoreeastdance.co.uk/ https://www.encoreeastdance.co.uk/portfolio/

In the meantime, I’ve had to use the default Elementor but I don’t want to use this…

Hi,

We’ve fixed this issue months ago. Please update your theme to its latest version using Envato Market plugin, which is bundled with this theme. Also, please do not forget to update the Honshi Elementor Addon plugin after updating your theme.

Thanks

Hey sorry about this, I discovered that I had to clicked on “Update Required” via the Plugins page for the Elementor Addon – it’s strange it didn’t come up under the usual updates page? Anyway this has fixed it – thank you so much!!

Hey,

Good morning.

Glad to hear that is sorted out :) Also, please never hesitate to get in touch with our dedicated support team if help is needed with this theme.

By the way, if you’re enjoying to use this theme, you may rate this theme to support us: http://www.themeforest.net/downloads

Have a nice day! :)

buenos dias con que version de wordpress está funcionando bien? y con configuración de php, llevo un año usandolo y hoy presentó problema, se desconfiguró todo el tema, los mondulos salen uno encima de otro.

Hi

You can use all versions, you can disable your plugins and check the problems.

Cheers!

Can not activate with purchase code

Hi there,  
 Thanks for purchasing. Please submit ticket on our support desk provided here:  https://ninetheme.com/support/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket 
 Cheers!

how to change honshi text on header?

Hi there,

First off, thank you for purchasing.

Please submit a ticket on our support desk and our team will gladly help you out with your issues.

Cheers!

Hi, very nice theme! it is what are looking for. Can it put Youtube link instead pic in the item portfolio? That is very important for us, because we make as video as web design. Thanks!

Hi there,

Thanks for your interest.

Sure thing. You may even check the portfolio items on our demo: https://ninetheme.com/themes/honshi/ In the fourth portfolio item, there is a video assigned to that item.

Cheers!

Perfect then. Thank a lot!

Hi,

You’re welcome.

Have a nice day! :)

Theme custom fields not working. Help!

Hi there,

As you support is expired, please post a message to our support account with a bit more details so we may help faster.

Cheers!

​Hi,

My portfolio categories have Greek characters. But the portfolio filter shows only slug. Can I display category names as label?

Hi there,

First off, thank you for purchasing.

Sure, please submit a ticket on our support desk and our team will gladly help you out with your issues.

Cheers!

I cant submit a ticket because I need to renew support. But i think its a major problem of the theme.

Thanks

Hello, how can I remove the sidebar? I used the theme options, but it doesn’t work. I don’t need any space on the right on single pages.

Hi there,

First off, thank you for purchasing.

Please submit a ticket on our support desk and our team will gladly help you out with your issues.

Cheers!

hi, How can I change Image inside Single post page? so…when I open a Post..behind the menu I can’t change Header…Now is totally black…thank you

Hi there,

First off, thank you for purchasing.

Sure, please submit a ticket on our support desk and our team will gladly help you out with your issues.

Cheers!

Hi, just wanted to know what to do to update WPBakery Page Builder. I did the update of the them via the envato plugin but the page builder requests a licence key. thank you for your help.

Hi there,

Sure, please post a message to the following address and our team will gladly guide you on how to update the paid plugins for you.

https://themeforest.net/user/ninetheme-support

Cheers!

thank you for the help

Hey,

You’re welcome. Enjoy your day! :)

Cheers!

Is possible to have all archives .php converted on .json?

Hi

Unfortuanetly no, this is the first time we are facing such a request and our team investigated this and stated that they could not find any results.

Regards

I have trouble with the module “Portfolio ( CPT )” The Post category color doesn’t work. Neither in the module settings, nor when i set the color editing the post. I change the color and nothing happens.

The only way to change it is to change the color off all H3 Heading, which is not an option.

Hi there,  
 Thanks for purchasing. Please submit ticket on our support desk provided here:  https://9theme.ticksy.com/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket 
 Cheers! 
 Ninetheme

( Envato Elements don't included any support )

I installed the theme, but it’s different from the sample site. I can’t see the members and the work.

Hi there,

First off, thank you for purchasing.

Sure. Please submit a ticket on our support desk using the following link. Our team will help out with your issues.

Submit a Ticket

Cheers!

Hi there,

First off, thank you for purchasing.

Sure. Please submit a ticket on our support desk using the following link. Our team will help out with your issues.

Submit a Ticket

Cheers!

Hi there, your theme support documentation does not include any information regarding implementation of pricing tables, specifically the Pricing Items (CPT) elements. Do you have something you can share? Thanks, David

Hi David,

Please post a message to the following address and our team will help you out. Also, we’re planning tp update the documentation as well asap.

https://themeforest.net/user/ninetheme-support

Cheers!

Greetings,

I have a pre-purchase inquiry:

  1. Is the Visual Composer Page Builder required to install?
  2. Can I delete the Visual Composer Page Builder after install?
  3. Can I solely use Elementor (free version)?
  4. Which cache plug-in works the best for your theme?
  5. I use QuForms and Happy Forms, can I delete Contact Form 7?
  6. Will removing Contact Form 7 break the theme?

Thank you for your time.

Hi

You can use wpbakery or elementor, theme includes these builders. You can select elementor and will not install any WPBakery data.

We are using LiteSpeed Cache, you can use any plugin

Yes, you can use any form plugin

No, will not broke any theme part and page

Regards

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