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Hi guys, I have a problem with the way you are generating the Article markup in your theme. Google has raised an issue with my site, because of Spammy looking structured data. The reason for this is because you are generating the structured data using span’s with “display: none”. Google is interpreting this a signal to manipulate the search engines – showing the search engines data that it’s hidden from the users. Meaning the theme can hurt, not help SEO. Can you please switch to JSON-LD as a format for the structured data – this way will not require hiding anything and Google will be happy with all the websites that are using your theme.
Thanks for your awesome suggestion. We will make sure to add JSON-LD to next update.
It seems that it’s not compatible with the newest version of wordpress 5.1. the sidebar disapeared and the lazyloading of jetpack is not working.
The latest version of the theme works well with the latest version of WordPress
If you have any problem so far with the subject please feel free to contact us through the technical support forum!
Hello. Tell please which amp plugin compatible with hooray and what settings should I do in plugin. Thank you
You can use AMP Plugin without a problem, You don’t need any settings with the theme.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Create An Account & Get Support
We look forward to helping you!
Thank you sir
why theme documentation https://themes.bdayh.com/docs/hooray/ not working ?
How do I change the color of anchor text only in page?
Please check your ticket, Your ticket already answered.
Hi I’ve been having a problem with the theme. The Theme Options are seemingly randomly getting reseted multiple times per week. The theme goes back to the default look. When I import the backup for the theme settings everything goes back to how it was. Anything I can do to fix it?
Hi, Unfortunately, Your support was expired please renew it and create a support ticket using the link below and our support team will gladly assist you
I cannot install the plugins I get the following error.
Something went wrong with the plugin API.
Sorry for that, but you must renew your support so that we can help you on any problem
Hi, we are unable to import the data.. we are getting a blank screen after importing can you help me on this issue & one suggested plugin (WP Instagram Widget) needs to install even for that also we are getting Something went wrong with the plugin API. error
We are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Hi, we have registered on your website but there is no Ticket Submission option
From here: https://forum.bdaia.com/forums/forums/themes/hooray/
how to request a refund ?
hello there could you answer my request !
If you have not downloaded the item, sure you can ask for a refund.
Follow this article: https://codecanyon.net/page/customer_refund_policy
Item is “not as described” or the item doesn’t work the way it should.
- you did not provide any kind of documrntaion
- you use and recommend deprecated plugins
that’s enough reasons to cancel subscribtion.
I think you have to update and care your theme before offering on tha platform
Did you raise any support ticket and we didn’t reply and solve your problem ?! If yes, please send us the link.
I am trying to install Hooray and I am getting an error that says: All Licenses are in use. I must have installed this theme on some test domain long time back and can’t remember it anymore. How do I revoke that license so i can use the theme now?
This very easy you can go to the Licenses Page and click on me Deactivate, Then you can activate it again on any other site!
Have already tried this before. I am not seeing any “Deactivate” link. Here’s a screenshot:
After updating WP I have problem with my home page.
I am using a static page as my home page. I checked it – nothing has changed.
But I don’t see the articles and slider.
Changing the main page to the post page helped because I see the articles in one column.
But I can’t see slider.
This is not my home page.
Please help me.
Support forum not working.
It needs to be investigated on your website and that requires additional information from you, some of which may be private.
You can provide me with an access to:
1. Your website link
2. Your website wp-admin link!
3. Your Dashboard access ( UserName/Password )
via private messaging via my profile page, Will be check by our technical support!
I send informations via your profile page.
Done, You can check your website now
I have seen.
Thanks a lot!
When will the new version of the template be available?
You are welcome, I hope you don’t forget to rate us it really helps us so much.
Soon you will get notified.
After updating WP to 5.7, links to categories do not work. After pressing the button, you will be redirected to the home page.
Thank you for your interest,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
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