404 comments found.
Hi
Does anyone have a problem with Twitter APP? I get the information:This App has violated Twitter Rules and policies. As a result, it can no longer be accessed.
Best regards.
Sorry.
I found a solution: https://wordpress.org/support/topic/email-from-twitter-that-app-violated-twitter-rules/
Best regards.
Hi,
Unfortunately, the solution provided in the link does not work. I am currently using Twitter API 2.0 Free. Bdaia, do you have similar problems?
Best regards.
Hi, I have a problem with automatic updates from 2.7.1. to 2.7.4 version. I see a message: There was a mistake when updating Hooray: The update package is not available.
Hi kontozzakupami@
You can provide me with an access to:
1. Your website URL
2. Your website wp-admin URL
3. Your Dashboard access ( UserName/Password )
4. Your FTP access (User Name and Password) OR cPanel access (User Name and Password)
via private messaging via my profile page!
Will be check by our technical support!
Best Regards,
Amr
Hey Team, As provided by new theme version in ticket causing an issue while add/edit the Page/Post on PHP 8 version
Also raised a ticket on https://bdaia.work/help/help-center/tickets/178
Can you please help us
Hi @smtgpt
You can provide me with an access to:
1. Your website URL
2. Your website wp-admin URL
3. Your Dashboard access ( UserName/Password )
4. Your FTP access (User Name and Password) OR cPanel access (User Name and Password)
via private messaging via my profile page!
Will be check by our technical support!
Best Regards,
Amr
Hey Team have replied on profile page and contact author as I can’t see the bdaia.work help tickets link now so sent again personally please revert back on another email too as mentioned on email thank you!
Hey @smtgpt Your mail has been answered!
Best regards, Amr
Hey Bdaia can you please also send me on mention email too sent in before ticket as I am working with the issue and as team mate of @smtgpt I am looking in the issue As I am not able see any respond on my email even not in spam, can you please also send me on that email too please
This mail has been answered!
Hey Team, As PHP 8 is need to be updated on wordpress site When we have deactivated the hooray theme and plugin After Updating to php 8.0 site was running as soon as we activate the hooray theme site is showing an critical error and our host support will be forcefully update php 8 from 20 jan please help us Currently i am experimenting in staging site which is under VPN
Staging site – dcxstage.com/blog/
live site – coindcx.com/blog/
An error of type E_COMPILE_ERROR was caused in line 110 of the file /www/blogcoindcxcom_138/public/blog/wp-content/themes/hooray/framework/admin/framework-mega.php. Error message: Declaration of Walker_Nav_Menu_Edit_Custom::start_lvl(&$output) must be compatible with Walker_Nav_Menu::start_lvl(&$output, $depth = 0, $args = null)
Hi @smtgpt
You can provide me with an access to:
1. Your website URL
2. Your website wp-admin URL
3. Your Dashboard access ( UserName/Password )
4. Your FTP access (User Name and Password) OR cPanel access (User Name and Password)
via private messaging via my profile page!
Will be check by our technical support!
Best Regards,
Amr
Hey Team, have replied on profile email page can you all also have a CC with nilesh28singh@gmail.com As default email Id is owner and currently i am working with the website and tech issues
Ok sure!
Hey Bdaia Team – Have purchase support extension and raised a ticket there – https://bdaia.work/help/help-center/tickets – --user id -568
please check and help us as it’s Important
Hey Team, Waiting for your urgent help—Also raised a issue 2 days back into – https://bdaia.work/help/help-center/tickets/176
Your ticket already answered, please check your ticket!
I tried to renew support but can’t…
The theme is broken (just on my stie) I can’t click on any of the options menu so I can’t make any changes. It was fine before but I’m updating.
Hi @teosocrates
You can provide me with an access to:
1. Your website URL
2. Your website wp-admin URL
3. Your Dashboard access ( UserName/Password )
4. Your FTP access (User Name and Password) OR cPanel access (User Name and Password)
via private messaging via my profile page!
Will be check by our technical support!
Best Regards,
Amr
thanks, I’ve reached out via support and posted a ticket, waiting to hear back
Please check your mail!
How to recoke Theme licence? please help
Hello There,
This very easy you can go to the Licenses Page and click on me Deactivate, Then you can activate it again on any other site!
Best regards
Amr
Hi I have difficulty installing the theme. Kindly assist.
Error Details
An error of type E_COMPILE_ERROR was caused in line 110 of the file /var/www/vhosts/whatcointoinvest.com/coindailynews.io/wp-content/themes/hooray/framework/admin/framework-mega.php. Error message: Declaration of Walker_Nav_Menu_Edit_Custom::start_lvl(&$output) must be compatible with Walker_Nav_Menu::start_lvl(&$output, $depth = 0, $args = null)
Hi @Alan0214,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Hi have posted in your support forum but seems like there’s no response yet. This is my ticket https://forum.bdaia.com/forums/topic/theme-installation-error/#post-67041
Your ticket already answered, please check your ticket!
And we have a lot of difficulty trying to hide menu items. This is what we are seeing no matter which menu access control plugin we install:
https://drive.google.com/file/d/1FUX6aq-nzd4_bNRU8ciBAFLGlfkcsDHZ/view?usp=sharingWe wonder how to display the post title?
See this: https://drive.google.com/file/d/1g-XmKDtDVUDVEnUXceD9ChED7fbmha9h/view?usp=sharing
Hi,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Hello,
I have tried a number of social login plugins but none of which could appear on the log in page.
Please advise.
Jing
This is all what I got after trying every single social login add on:
https://drive.google.com/file/d/1hptgFb6oRH7eNtj8ppwMex30hY86cMMh/view?usp=sharingHi,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Hello, I have a working website running with your Renad theme – that is no longer available. If I buy this theme, it will be compatible with reads features? Can I just change themes and the things will works fine?
For a lot of things the short answer is yes, but we will have to test it again to be sure that everything goes correct
Thanks Bdaia. Is there any way I can get the latest version of Renad that was available (v2.2.2)? I bought your tem here through TF (I have the license), but my site was left unattended for a long time and I missed the latest updates. With recent PHP and WP updates, my site has several bugs in the theme panel and I wanted to fix them quickly, before a new frontend redesign.Thank you very much if you can help me.
Hello,
Unfortunately the support for the Renad theme was stopped from a long time ago, we can make this upgrade as a custom service which will cost you approx. $250 + PayPal fees.
Or you can purchase any other theme from our portfolio and we can convert the old theme to the new one also as a custom freelance service by $150 + PayPal fees.
Best Regards,
mobile menu not working. Bigadic.net
Please check here: https://jumpshare.com/v/yvG8fl0fufIR8IAuvReA
After the support period ends, you will still receive theme updates. However in order to receive support from the Bdaia team, you will need renew the support license. You can renew and extend your support period via your ThemeForest account dashboard.
Thanks!
Hello, I am unable to access support. I registered and have not gotten any confirmation email. I tried with 2 different email address and still nothing
Hello, Please provide me with your user name & password Or Mail that you used in registration + the purchase code and send them via my profile page to check your account and activate it for you.
Best Regards
Hi, After updating WP to 5.7, links to categories do not work. After pressing the button, you will be redirected to the home page.
Hello,
Thank you for your interest,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Hi.
After updating WP I have problem with my home page. I am using a static page as my home page. I checked it – nothing has changed. But I don’t see the articles and slider. Changing the main page to the post page helped because I see the articles in one column. But I can’t see slider. This is not my home page. Please help me.
Support forum not working.
Hi @kontozzakupami
It needs to be investigated on your website and that requires additional information from you, some of which may be private.
You can provide me with an access to:
1. Your website link
2. Your website wp-admin link!
3. Your Dashboard access ( UserName/Password )
via private messaging via my profile page, Will be check by our technical support!
Best regards
Hi,
I send informations via your profile page.
Best regards
Done, You can check your website now
I have seen.
Thanks a lot!
When will the new version of the template be available? 
Hello,
You are welcome, I hope you don’t forget to rate us it really helps us so much.
Soon you will get notified.
I am trying to install Hooray and I am getting an error that says: All Licenses are in use. I must have installed this theme on some test domain long time back and can’t remember it anymore. How do I revoke that license so i can use the theme now?
Hi @brrainstormerr
This very easy you can go to the Licenses Page and click on me Deactivate, Then you can activate it again on any other site!
Best regards
Amr
Have already tried this before. I am not seeing any “Deactivate” link. Here’s a screenshot:
https://imgur.com/gallery/NUyoFBThey, how to request a refund ?
hello there could you answer my request !
Hi,
If you have not downloaded the item, sure you can ask for a refund.
Follow this article: https://codecanyon.net/page/customer_refund_policy
Item is “not as described” or the item doesn’t work the way it should. - you did not provide any kind of documrntaion - you use and recommend deprecated plugins that’s enough reasons to cancel subscribtion. I think you have to update and care your theme before offering on tha platform
Did you raise any support ticket and we didn’t reply and solve your problem ?! If yes, please send us the link.
Hi, we are unable to import the data.. we are getting a blank screen after importing can you help me on this issue & one suggested plugin (WP Instagram Widget) needs to install even for that also we are getting Something went wrong with the plugin API. error
Hi @thejuniorinc
We are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you. Click Here To Create An Account & Get Support
Best Regards
Hi, we have registered on your website but there is no Ticket Submission option
I cannot install the plugins I get the following error. Something went wrong with the plugin API.
Sorry for that, but you must renew your support so that we can help you on any problem
Hi I’ve been having a problem with the theme. The Theme Options are seemingly randomly getting reseted multiple times per week. The theme goes back to the default look. When I import the backup for the theme settings everything goes back to how it was. Anything I can do to fix it?
Hi, Unfortunately, Your support was expired please renew it and create a support ticket using the link below and our support team will gladly assist you
Click Here To Create An Account & Get Support
Best regards
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