i was happy to buy this wonderful template!
The customer support was very professional and in time.
Thank you!
Author response
Thank you so much for your kind and warm review! We appreciate it! We are thrilled to hear you liked the theme and the level of support provided and will keep doing our best to provide you with the best support service going further! Thank you for choosing our theme! :)
Support was effective
Author response
Thank you so much for taking the time to leave a review! it is much appreciated and valued! :-)
Overall a very good theme. especially if you have donations as part of the website
Author response
Thank you so much for your kind and warm review! It is highly appreciated! :) Thank you for choosing our theme!
One of the good theme in the market. A trusted seller.
Author response
Thank you so much for taking the time to leave a review! it is much appreciated and valued! :-) We are looking forward to working with you again in future!
Great customer support!
Author response
Thank you so much for taking the time to leave a review! :) It is highly appreciated! We are looking forward to working with you again in future!
My support contact Melissa is not only great at her job but she gives timely responses and is extremely helpful, friendly and professional. I will always use ThemeREX themes because of her.
Fred P.
Author response
Thank you so much for your kind and warm review! It is highly appreciated! We are thrilled to hear you are happy with the level of service provided and will keep doing our best to meet and exceed your expectations going further! Thank you for choosing our theme!
I really like how many things are included with this theme, and the ability to customize it just the way I want to. Also, the support is really great; especially for a person who isn't very techy :)
Author response
Thank you so much for taking the time to leave a review! It is highly appreciated and valued for all our team! :) We are looking forward to working with you again in future!
by gbar80 1 year ago
The support for this theme has been amazing. I had a few issues where I couldn't quite accomplish what I was looking for, however their customer support helped me immensely.
They responded extremely quickly and were able to address my specific concern.
I recommend this theme and especially their support.
Author response
Thank you so much for taking the time to leave a review! It is highly appreciated! We will keep doing our best to meet and exceed your expectations going further! Thank you for choosing our theme! :)
This theme offers a lot features and customizability. Customer support has been extremely helpful.
Author response
Thank you so much for taking the time to leave a review! It is highly valued by all our team! :)
This is one of the best and well documented WordPress templates I have used...the support is top notch...questions answered almost immediately and followup feedback is superior. Highly recommend to any non-profit looking for a complete package. The Give plugin is a bonus...much better than any Woo version for charitable donations. The interface with Mailchimp and The Events Calendar for RSS is another bonus that saves a lot of hours. Great job!
Author response
Thank you for your feedback. We are happy to help you!
Kira is responsive and helpful whenever I need something.
I like my theme very much and Kira assists me to keep it running smoothly.
Author response
Thank you very much for your rate! We much appreciate it. We are looking forward to work with you:)
Nice theme but hard to customize. Had to use CSS for almost every change.
Author response
The theme color schemes are managed in admin panel, Appearance -> Fonts and colors: https://www.screencast.com/t/ikbWoULV2 But if you need to set colors for some specific elements without influencing other website elements, then you may use custom css styles. Our tech support operator has provided you with all needed css rules which should be added directly in admin. In case you need any further assistance with color changes, we will be glad to assist you. Just submit a support ticket at https://themerex.ticksy.com/.
Great quality and amazing support. This is the best theme I have ever purchased. And I have purchased tons.
Author response
Thank you very much for your nice review and kind words. We are looking forward to work with you again!
thank you for your quick and helpful support
Author response
Thank you for your nice review! Much appreciate it. We are looking forward to work with you:)
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