Discussion on Hoshi - A Modern Theme for Digital Agencies and Freelancers

Mikado-Themes

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100 comments found.

dcdsk

dcdsk Purchased

Hi,

I want to use the demo page as-is for my site. Is this possible or do I have to re-create the demo page element by element?

Regards,

Shubhanan

Hello,

Thank you for writing in. Yes, it is possible. You should just import our demo content on your installation. Please, check this part from our Official Manual about demo import http://hoshi.mikado-themes.com/documentation/#getting_started_importing_demo_content For any further assistance, our support team is on your service at https://mikado.ticksy.com/

Best,

MIkado

Hi….Does this theme includes all those graphics, icons and creatives which are there i demo version?

Hello,

Thank you for tasking interest in our Hoshi theme. When you import our demo content you’ll get all pages/posts and media files included. Please, note that images are authorized and we bought most of licences on ShutterStock, so if you want to use same images on your live website, you’ll need to purchase your own licences.

Best,

Mikado

Love the theme, solid job!! But I have an issue with the video buttons not working with Viemo videos. Could you point me in the right direction of how to fix this issue? Thank you!!

Hello,

Thank you for your kind words! Please, try to use Video Player for playing Vimeo Videos.

best regards,

Mikado

Hi,

Before purchasing the theme i would like to know if Visual Composer and Rev slider are included in the files ? Because I saw in the description : - Slider Revolution Responsive WordPress Plugin ($25 value) - Visual Composer (Front-End Editor is disabled) Page Builder Plugin for WordPress ($34 value)

So, are they plugins i need to add ? Or is it just to let us know the prices of this plugins on the market ?

Thanks

Hello,

Thank you for taking interest in our Hoshi theme. Yes, these plugins came bundled within our theme so you could use it on your installations.

Best regards, Mikado

hello i installed your theme, purchased a license for wpbakery and updated both theme and plugin to newest versions. I’m having trouble when editing a page. I dont see the Visual Composer/WPBakery features to edit. Please advise.

Hello,

Please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and help you there.

best,

Mikado

Please dont buy this theme. I have tried hosting it on two different servers and the technical team is novice which is of little or no help. They have been working on my website for last 15 days and 3 tickets later there is no solution at sight. Utter waste of money.

Hello there,

We see that your ticket has been responded to and that our support team imported the demo content for you so please continue your conversation with our support team at https://mikado.ticksy.com as they will be happy to assist you.

Best, Mikado

Hi there!

I am in Mikado Ticksy Support, but am unable to ‘verify my purchase with envato’.

Here’s what happens:

1. I choose Mikado Hoshi theme from the product dropdown. 2. I click “verify purchase with envato” 3. A lightbox pops up, asking me to approve my purchase, I click “approve” 4. It redirects me back to step 1. , ad infinium

Hi there,

If you just purchased the theme, maybe data isn’t ready yet so try just a bit later. Also, make sure that you are logged in with the Envato account form which you have purchased the theme, and you can also try to clear browser cache and to login again. There is also another way for submitting a ticket: logout, and then enter your purchase code https://www.screencast.com/t/JN8Vacxt82 so try that also.

Let us know how it turned out.

Are the .PSD files available for this template?

Hi there,

Yes, PSD files are available and thy can be requests trough support forum at https://mikado.ticksy.com if you decide to use our theme.

Mikado

k0rhal

k0rhal Purchased

Hi there,

Would it be possible to have a copy of the theme build files (SCSS, PSD, Flat html files) before its converted to work with Wordpress.

I’ve bought and love the theme and have bought it hoping they were included. I want to use the theme in a non Wordpress environment.

Thanks

Hello,

We are making WordPress (php) files from the start, so we are not first creating HTML files and then converting to PHP, which is why we do not have those static files. For any further assistance theme related, feel free to reach our support team at https://mikado.ticksy.com

Best, Mikado

Hi!

Recently I add a Gravity form to my site but I can’t change the font properties.

They have an option called Appearance in the form field that I want to change and in order to do that I need to insert a Custom CSS Class.

How can I create this CSS Class and add it to the theme?

Thanks for your help!

Hello there,

Feel free to reach our support team at https://mikado.ticksy.com/ if you need any assistance. Just add your site URL with wp-admin access and our agent will gladly try to assist you with anything that could be done within our theme.

Best regards, Mikado

I am running the newest wordpress version, however, your plugin Mikado Core is not allowing me to Edit any of my pages.

I currently have version 1.0.2. I deactivated all my plugins one by one to find the problem and it was the Mikado Core plugin. It won’t allow me to Edit any of my pages, I will get a 404 error every time I try to edit a page.

Please help.

Hi there,

This is probably related to hosting mod security. Try to add following line to WordPress htaccess file like this https://www.screencast.com/t/hJXyCmH58kd :

SubstituteMaxLineLength 10m

Then test this again.

Mikado

Thank you so much! that worked.

You are welcome :)

mupman

mupman Purchased

Hi Mikado, is the importing demo content feature fully working at the moment? I can never get to 100% and I have tried several times over the last few weeks. It is annoying because if I try and it doesn’t work, I have to nuke my wordpress install and start over because things like menus will double up after attempting a second import.

I remember the import working months ago when I originally bought this theme… it’s only now that I’m having this problem.

Thanks for your help!

Hello,

Please, check this article where demo import procedure is explained https://mikado.ticksy.com/article/12620 For any further assistance, our support team is on your service at https://mikado.ticksy.com Just submit a ticket and include your site URL with wp-admin access.

Best, Mikado

mupman

mupman Purchased

Thank you very much, that did the trick :) However the ‘Elements’ menu hasn’t imported as a megamenu or with the icons that your demo theme has (they just appear as regular tiered child menus). Is there any way to import with the megamenu/icons included? Thanks!

Hi again,

Just edit element menu from Appearance > Menus and set its type to wide.

Mikado

Hey author, please make this theme up to date. The last update was Dec 2017 :(

Hello,

Thank you for writing in. We are working on new updates, don’t worry. We just cannot provide you with precise date, but it should be released soon.

Best, Mikado

all my sites that use this theme is giving white screen of death in the edition of the pages, I need a solution to this problem.

Hi,

Please, check this article where is explained common issue https://mikado.ticksy.com/article/10611 For any further assistance, our support team is on your service at https://mikado.ticksy.com/ Just submit a ticket and include your site URL with wp-admin access and our agent will investigate.

Best, Mikado

Kecken

Kecken Purchased

Hi,

is it possible to open the single portfolio items in a pop up on the same page, instead of being refered to a new one? I’d like to use the portfolio plugin for a OnePageDesign. Thanks :)

Hello,

This isn’t possible, but you could use the Image Gallery shortcode for this purpose: https://www.screencast.com/t/wWsybHxBy7z

Hope this helps! Mikado

hello, I’m having trouble getting the price to show on pricing table elements.

https://movology.com/integrations/hubspot/capture/

Hello,

We have checked and there are prices in pricing table element https://www.screencast.com/t/8KN4EWy614P7 If you need further help, please, reach our support team at https://mikado.ticksy.com/ Just include your site URL with wp-admin access in your ticket.

Best, Mikado

the page where the blog appears gives 404 error when going to the second page, how can I solve it?

Hello,

We located your ticket on our support forum and it has been assigned to our agent who will get back to you asap.

Mikado

Great looking theme, some pre-sales questions. 1) Do you have n example page you can showcase with a right sidebar? I want to add a form on the right with content on the left. 2) I see a lot of comments regarding issues around demo site upload, has this been resolved? 3) Can the size of the main slider on the homepage be reduced easily?

Glad to hear you’ve chosen Hoshi.

Please, reach our support team at https://mikado.ticksy.com/ and include your site URL within wp-admin access and our agent will help you to setup your site within our theme.

Mikado

Well I cant even submit a ticket because the code doesn’t match the theme it says, no hoshi theme on there…. Can you email me at myusername @gmail.com and I will get back to you asap.

Hi again,

When you visit our support forum and click on a Submit a ticket button and then from dropdown list choose Hoshi. Please, check this screenshot https://www.screencast.com/t/JKumr4SvwPVc

Best, Mikado

Hello! Please Please Please reply to my concern. My ticket # is 1665353 Private. It’s been 22 Hours ago. No response at all.

Hello,

Your ticket is assigned to our agent who is currently working on it. So you could check response on ticksy soon. You’ve posted ticket after our working hours, so we are sorry because of delay since weekend just passed and we are back in full speed again.

Best, Mikado

Posted : Newest reply from me please check.

Hi,

Since your ticket is assigned to our agent, he will get back to you asap.

Mikado

Hi!

I am interested in purchasing this theme, but before I do I had one question.

I want to use the Video Slider Demo for my website, and I was wondering on the home page video with the pink smoke, first the smoke shows and then a picture of a phone comes us. Is that all part of one image? Or in the phone separate? I just wanted the smoke on my homepage without the phone, so I want to know if that will be possible

Thanks!

Hi,

Thank you for taking interest in our Hoshi theme. On this page is used Slider revolution, so all backgrounds and images are added as layers and Here you could see, that phone image is separate image, so you are able to arrange it on desired way. Please, just note that images are authorized and we bought most of licences on ShutterStock, so if you want to use same images on your live website, you’ll need to purchase your own licences.

Mikado

You are welcome!

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