Discussion on Hoshi - Theme for Digital Agencies and Freelancers

Mikado-Themes

Mikado-Themes supports this item

Supported

110 comments found.

After 1 week my site had an issue on http://notmydomain.com/wp-admin/ I cannot log in to Dashboard. Problem Warning: Cannot modify header information – headers already sent by (output started at /home/notmydomain/public_html/wp-content/themes/hoshi/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart.php:151) in /home/notmydomain/public_html/wp-includes/pluggable.php on line 1219. I did create a ticket please review my case PRIVATE TICKET #1701511

Hello,

We replied to your ticket. You can check Ticksy.

Best, Mikado

Hi, how do I “delete” the other pages? I want to have just the split slider page and nothing else. Also, I’d like the split slider to be in the root, not in the subpage. How do I do that? Thanks!

Hello,

You can delete pages you don’t need from the WordPress admin panel: https://www.screencast.com/t/UjftxioS0 . To set a particular page as your home page, navigate to Settings > Reading. If you need further help, kindly open a ticket at https://mikado.ticksy.com/ and one of our support agents will assist you.

Thanks, Mikado

Will this work with php 7.2.2?

Hello,

Thank you for taking interest in our Hoshi theme. Yes, it is working well with 7.2+ versions of WP.

best, Mikado

1). I am not able to submit a Support Ticket although I have purchased this theme and support. There is no identified Hoshi theme to select from the required “Product or Category” on the following support Submit Support Ticket page: https://mikado.ticksy.com/submit 2). Header logo & Hamburger Menu are not displaying in Hoshi Child Theme v1.0 for IE 11. Please advise…

Hi,

Please, check this screenshot https://www.screencast.com/t/074bdKnxs So, themes are not sorted in alphabetical order. And if you are logged in, you’ll see [Verified] sign before the theme.

Best, Mikado

Hi,

I just purchased your Hoshi theme and loving it. Very nicely done with the design/dev!

Quick question. How do I remove the hamburger menu (side area icon) at the top right? I went into Mikado Options > Side Area, but don’t see an option to remove it all together.

Thanks!

Hi,

Glad to hear this :) Thank you for choosing Hoshi and for your kind words. Just go to Appearance > Widgets to remove this Mikado Side Area opener widget from Right From Main menu widget area https://www.screencast.com/t/JN6WirSw If you need further help, our support team is on your service at https://mikado.ticksy.com/

Best regards, Mikado

hi,

I just purchased this theme and can’t install the demo content properly, some sections are missing and rest of pages are misaligned. I even followed demo content import instructions from there https://mikado.ticksy.com/article/12620/ and nothing changed. I’ve already placed a support ticket (its been almost a day) but no reply yet. Please help

Thanks

We are sorry for that. WE missed your credentials. And now our agent answered you. Please, check whole response on ticksy.

Mikado

hi, I’ve updated the credentials at ticket, please visit the ticket page now, thanks

Hello,

We located your request #1772774 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!

Mikado

Hi, How Can i change a speed of testimonials? The testimonials are showing too fast and users can’t read them.

Hello,

Please, open a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.

Best, Mikado

Hello, I have setup the theme on server. I want to add 4th level menu but Its not appearing on front end top menu. I debug it menu options are there in html but they are invisible. Please tell you if you give support of 4th level menu or is there anything I am missing.. Thanks.

Hello,

Thank you for writing in. No, unfortunately 4th level menu is not supported.

Best, Mikado

When do you update the plugin so Page Builder will be compatible to WordPress 5.x?

Hello,

We have tested our themes, and there shouldn’t be any compatibility issues with Wordpress 5.0. Gutenberg became the official WordPress editor from WordPress version 5.0. In case you still want to use Classic Editor, you can add it manually, and your page backend will look the same as before. https://www.screencast.com/t/QoCo8YcS Here you could find more about it https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/ Please let us know if you have any further questions. In next theme update we will include 5.6 version of WPbakery page builder.

Best, Mikado

The template is compatible, but working with the page builder doesn‘t work without the 5.6 update. So when is the next theme update planned?

Hello,

LIke we tried to explain in previous post, you are able to install Classic Editor plugin that will provide you full operations with template using WPbakery builder on a way you used to. Or you could submit a ticket at https://mikado.ticksy.com/ and our agent will provide you with latest WPbakery page builder.

Best, MIkado

ivanncct

ivanncct Purchased

Hi how can i upgrade the theme with my content still remaining?

Hello,

Here are instructions from theme update in our theme documentation http://hoshi.mikado-themes.com/documentation/#getting_started_updating_hoshi

Best, Mikado

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