Discussion on Hospital Medical Doctor WordPress Theme - Hospital+

Discussion on Hospital Medical Doctor WordPress Theme - Hospital+

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160 comments found.

Hello. Im having trouble with the new wordpress 5.6 released yesterday. I cannot go to anypage. When I click somewhere the rest of my site is now a black screen and I can’t click on anything, especially my dashboard. How can I fix this. Im using the Hospital + theme. Thank You

budhilaw Author Team

Hi,
Please use your ThemeForest Account that already bought our theme if you want to get full support by us.
:)

Dear, Visual Composer was not installed with the theme and now I am unable to edit my website using WPbakery or Visual Composer. Please do the needful

budhilaw Author Team

The theme is already included with WPbakery Visual Bakery, you can also install Visual Composer manually and that plugin can edit the page with our theme.

Hello Sir,

How are you, i have purchase your template, i have face some minor but lil bit more complicated issues, i f you available , please let me know, i can fix that, how can i register my template, i mean is there any option in theme, where i can add product key or activation key, you know most of paid templates have this option, 2nd problem, i have just follow your instruction, and i have install template and install all plugin, and when i go on home page and click any where there is swipe box popup is showing and that is not working at all, by the way, so i can see my website, when i can hide that with help of css, page scroll not working, so tell me what is the purpose of this, and how can i resolve this.

Once you done. Please let me know. I want to deliver this website soon.

Thanks for your support.

budhilaw Author Team

I already told you about that, please read my comment carefully,
Yes, that’s why it’s not showing because you need to edit the frontend file in the themes, you cannot just add a custom field in ACF Plugin. And we are not recommended if you want to edit the PHP file in the theme, it’s out of our policy.

budhilaw Author Team

And if you want to customize your website more (editing the backend code etc) you can contact / hire our developer team to customize the theme via link here,
https://www.themewarrior.com/custom-wordpress-work/

I installed theme after purchase, but not able to see / setup demo website.

How to setup demo website? I willl have to raise issue with Themeforest if not solve.

Hi,

There’s a XML demo data in the theme package file, you can find the instruction on how to import it from the documention PDF file.

I installed theme after purchase, but not able to see / setup demo website.

How to setup demo website? I willl have to raise issue with Themeforest if not solve.

Hello,? How are you.?

Sorry for once again.

I have face some issues. In website backend wtih your plugin. Like there is plugin for custom field.

Now i have add 1 colum for doctor Education. Or professional. It shows in doctor page. From where i can add doc name and discription. Contact number. Email and i have seen education column. But when i put doc education and degree. Cant see on front end doc page. 2nd thing is home page after slider. Ther ris doctor schedule form. I have add some doctor data. But not displying there. 3rd one there is lot of section om home page but not seeing that all section in backend editor mode.

Plese have a look. And check what the issue is.

budhilaw Author Team

Hello,
1. You can’t just added a field in ACF plugin and then show it in the frontend. You need to custom the frontend code (need php, css, html knowledge).
2. You need to edit the form in Contact Form plugin. Did you do it correctly ?
3. Please elaborate me, what sections is it that have the issue ?

Hello, I am having trouble with this theme. I installed this theme on wordpress and all of my pages are black. Is this theme compatible with the latest wordpress version? What can be done to solve this problem ? I really need help

budhilaw Author Team

Hi,
Could you please send us a screenshot what plugin did you installed ?

Where I send the screenshot ? Is not possible here

I am unable to send the photos you requested. Do you have an email address?

I followed all the recommendations in the instructions. I installed all the plugins and install the data.xml demo But I cannot work on the theme. When I click on the theme I have a large black page. Is it possible to get a refund, I am not satisfied with this product.

budhilaw Author Team

Hi,
Could you send us your credentials login of your website through here:
https://themeforest.net/user/themewarriors

Hi Author>

Why i am Getting this Error,

Warning: Cannot modify header information – headers already sent by (output started at /home/facclini/public_html/web/wp-content/plugins/hospitalplus-plugin/vc-elements/vc-doctor-list.php:41) in /home/facclini/public_html/web/wp-admin/post.php on line 231

Warning: Cannot modify header information – headers already sent by (output started at /home/facclini/public_html/web/wp-content/plugins/hospitalplus-plugin/vc-elements/vc-doctor-list.php:41) in /home/facclini/public_html/web/wp-includes/pluggable.php on line 1296

Warning: Cannot modify header information – headers already sent by (output started at /home/facclini/public_html/web/wp-content/plugins/hospitalplus-plugin/vc-elements/vc-doctor-list.php:41) in /home/facclini/public_html/web/wp-includes/pluggable.php on line 1299

someday earlier got this issue and than this is resolve automatically, but now my clients want to add some content on this page but when he is trying to update got this message,

What’s wrong with this, please fix this ASAP.

budhilaw Author Team

Could you send us the credentials login of your website through here:
https://themeforest.net/user/themewarriors

I will forward the data to our developer team, so they can check your website directly.

There ia 1 morr issue. Like

At Home page after slider. Therr is doctor schedule. And department.

When we can serch single word. Like Anesthesia than doc name display. When i can choose two word department like bariatric surgery or breast surgery doc name not showing

You can say single word search but we can search double words.

budhilaw Author Team

Hi,
Good news, our developer team is already fixed your website. Thank you for reporting this issue to us. We also fixed this issue on the next update the theme.

Hi I’m having trouble with links: When I click a link or want to edit a page a black screen is displayed. Also, how can I edit/remove “designed by” section in footer.

Thanks

budhilaw Author Team

Do not disable ACF Plugin, some feature needed to acitvated ACF Plugin. Also, our support team already replied your first mail, please check again your mailbox.

The reply sent is requesting the login credentials which I’ve provided but did not received anything afterward. Still waiting for your urgent response.

budhilaw Author Team

Yes, I did replied your email. But you not response to the email, so its hard to trace the issue.
https://paste.pics/C1QBC

And a minutes ago I replied again your email with a tutorial how to fix the issue.

I’ve Imported the demo files…now i want to do changes in the file… On doing anything…I’m getting a black window. i have again to refresh the page to get back the page… but nothing is working in this theme

Hi my doctors page field is not as per documentation shared…there is no filed for contact details, some default value is showing there, schedule is also not getting updated…please have a look…my work is affected here

budhilaw Author Team

Hi,
I checked your website,
https://parmeshwaridevihospital.com/doctors/

There is no issue in there. Could you please elaborate to me what the issue is ?

Fopik

Fopik Purchased

The black Screen is displaying when i am clicking on menus etc, Please tell me which plugin / jquery i have to update?

Looking forward.

Fopik

Fopik Purchased

Solved. Thanks a lot :)

budhilaw Author Team

Glad it helps.
If you satisfied with our support team, please consider to give us 5 stars rating in our product. :)

budhilaw Author Team

You can leave a review to our product here,
https://themeforest.net/downloads
Let me know if you have any issue. :)

It appears a lot of people are getting this black screen issue, why can’t you simply document the solution and post it for all.

budhilaw Author Team

Additional information, for the support period, it’s a policy from ThemeForest,
https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support-#:~:text=The%20item%20support%20period,set%20out%20on%20this%20page.

“A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page.”

Hope this helps, I will gladly assist you if you have other issue.

I’m still waiting …....

Hi,
Could you send me your website link ? because you only sent me the login details without login link / website link.

Also, please check our support schedule,
https://prnt.sc/11r7bcz
https://themeforest.net/user/themewarriors

omnamha

omnamha Purchased

Hi, Theme is not working. I have already installed the theme with all plugins but dummy content is showing and when I click on the menu the showing noting just a blank screen. Please help URL: https://saihospital.omdigitalservices.com

budhilaw Author Team

Hi,
Has your issue been fixed yet ?

omnamha

omnamha Purchased

no still same issue, please help us.

budhilaw Author Team

Hi,
Clear your cache browser and check your website again. I already updated the javascript file in the theme folder. It should fine now.

omnamha

omnamha Purchased

Hello. I’m having trouble. I cannot go to any page. When I click somewhere the rest of my site is now a black screen and I can’t click on anything, anywhere on-page. How can I fix this? I’m using the Hospital + theme

omnamha

omnamha Purchased

Hey, have you installed?

budhilaw Author Team

Hello,
I already installed the theme and tested everything on your website, yet it still shows 404 not found.
i reported your issue to our developer team to further investigation, please be patient, I will inform you if I get the response from our developer team.

Of course you can find another way, try to use another hosting provider and install our theme by yourself again. We have used a test domain, a clean WordPress install to test a new installation and everything worked perfectly.

I will inform you as soon as possible when I get the response from our developer team.

budhilaw Author Team

Our developer is done checking your website and we can confirm the issue is clearly in your hosting / server. Your hosting can’t handle import function that use resource.

We manually add the demo-data one by one to your database without use import function in WordPress. (not recommended for user that not have experience in wordpress dev)

We suggest that you asking this issue to your hosting provider or you can try to use another web hosting provider. But for now, your website is fixed and the demo data already uploaded. I will send you the new login data to your website.

omnamha

omnamha Purchased

Hi, In mobile device menu is not showing, only white blank space is showing. Please help

omnamha

omnamha Purchased

where is your screenshot

omnamha

omnamha Purchased

working, Thank you

budhilaw Author Team

Glad it worked.

If you satisfied with our support service, please consider to give us 5 stars rating through here,
https://themeforest.net/downloads

Hi, the Doctors page is not showing the contact field and schedule…will editing and adding new doctor…

whereas in the documentation given there is a form for social media and schedule…what shall I do… there seems a bug in the theme…

Also there is no department photo in the department section as shown in the documentation…

budhilaw Author Team

“the Doctors page is not showing the contact field and schedule…will editing and adding new doctor”
I checked your website and there is a doctors list in your site.

budhilaw Author Team

Could you send me your WP login data through here ?
https://themeforest.net/user/themewarriors
I will check it for you.

hi my problem has not yet answered… can you please check…and revert…

Done,
https://prnt.sc/11r75e2
Please check your website again and let me know if the issue still not solved.

Hi, no update for any of the wordpress releases? The theme is not working with wp 5.6 or later! A shame.

budhilaw Author Team

Hello,
Could you please elaborate to me on what issue do you get?

HI, I need to make an update of the wordpress version to at least 5.7.1, as some plugins are not working anymore. But the theme was updated 2 years ago. I have updated WP Version on the staging site, now nothing is working. It would be good to have an update of the theme to the latest wordpress version.

budhilaw Author Team

What plugins that are not working ? I checked on my local machine and it’s working fine. Could you please send me a list of those plugins that you installed ?

I have installed the theme, in the mobile version…menu is not appearing, there is a blank space coming in.. my website is

https://parmeshwaridevihospital.com/

budhilaw Author Team

Hi,
Could you please send me the credentials login of your website through sidebar form here ? I will check it for you.
https://themeforest.net/user/themewarriors

Cheers ^^

Hi, Im still waiting for the solution…it has not happened…have sent you the details on the link…kindly check… have already faced so many problems on the theme

budhilaw Author Team

Please kindly check our support schedule first,
https://cln.sh/vjbJZR

For the appointment form, you need to configure the SMTP first on your site because the form is using email to send the appointment. It’s from Contact Form 7 plugin. Then configure the Mail setting in Contact > Contact Forms > click ‘edit’ on Appointment Form > go to Mail tab.

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