1218 comments found.
Hi can i work in localhost and after use in the hosting the same licence? thanks
Hi, If you want to test the demo on your localhost you can simply register the license on the localhost. Once you have done with your testing. you can simply revoke the license from the localhost and add the same license on your hosting domain.
If you have any query feel free to ask our support team at “https://designingmedia.com/support/”
Thank You!
Hi, quick questions please… So now I have the blog domain.tld/blogs. What about if I want to create another post section where contains only promo such as domain.tld/promos. How to do that?
Hi,
We are sorry but we didn’t get your point. Could you please send us your query at “https://designingmedia.com/support”. as comment section is only meant for pre sale questions.
Thank You!
Hello i have my domain check API, how i add my API to this themse ?
Hi,
You need to do customization with the theme. if you want us to do that feel free to contact us at “haroon@devbunch.com”.
Thank You!
This comment is currently being reviewed.
I have a valid license and using your theme since 2 years now, I want to change my layout however i can’t do that on production website so how can use same license on same domain to customise the layout and put it on main website?
Hi, You can use the same license on your subdomain to test and try new layouts. Thank You!
Can it be demo.domain.com or it needs to be domain.com/demo?
it should be demo.domain.com.
Hello I am not using WHMCS will the domain lookup work without it? It’s a must have in order to purchase so is there some other integration?
Hi, Thanks for showing your interest in Hostiko Theme. Domain lookup will only work to view the available domains but the domain purchase cannot be possible without WHMCS.
I use another billing system but as long as they can still use the lookup on the home page then it’s good
Yes, you can use the lookup to view the available domains.
Hi i have a ticket number could you guys check it out
Ticket #23397
I have my license on a old domain that have expired and no more working in my ticket i have write the domain that key need to be attached
Hi, Our support team has already resolved your issue with the ticket number “23397”. Can you please let me know the domain on which you want to revoke the license. Or please contact us through support ticket channel. as this section is only meant for pre-sale questions. Thank you!
I am sorry to say that the theme does NOT support multilingual site. The templates for the different sections (footer, header etc) are not switching between languages. I tried it on a clean install of the theme and WPML with two languages.
Hi, We theme theme does supports WPML. Have you contacted to our support team regarding your issue?
Yes, I did two days ago. WPML was installed and all content (pages, posts etc) switched fine between languages EXCEPT the elementpress templates (eg footer).
Can you please send me your support ticket number?
23370
Hi,
I have checked and it appears that our support team is already in contact with you regarding the issue you reported.
Please proceed with the refund. It’s been 5 days since my refund request and 8 days since I first opened the ticket for the translation issue. I can’t wait for your development team to redevelop the theme so it can be bilingual and working with WPML. I plan to proceed with another theme.
Please open the refund request on the Envato refund portal. Thank You!
Like I said, the refund request has been open for a week now.
Hi,
Our refund team has been notified of your request and will be looking into the matter promptly.
Thank You!
Pre-Sale Question: What is the recommanded plugin for content and theme translation?
Hi, Thank you for showing your interest towards Hostiko. WPML is the recommended plugin for theme and content translation.
Considering the purchase but looking at one of the demo pages I see lots of issues with the WHMCS bridge. See this: https://prnt.sc/ANshzJ5MaejW
Hello,
We appreciate your consideration for the purchase and thank you for bringing the issue with WHMCS-Bridge to our attention. We are pleased to inform you that the problem has been fixed as you can see here “https://tinyurl.com/2ozp63mw”We would like to assure you that we are committed to providing you the best possible service. If you have any further concerns or questions please do not hesitate to contact us.
Regards,
Team DesigningMedia
I am considering the purchase but I definitely prefer Elementor over VC. Are there any features that are not working with Elementor?
Hi, Thanks for considering Hotiko theme. We have over 79 layouts. Layout 1-30 are built using WPBakery and from layout 31 to onward are built using Elementor. You can us the Elmentor version that has no dependency on VC. All the plugins required to use the demo template are available to install with no additional charges in the demo file.
Ticket #23323 no reply yet, demo is not importable, stuck at 5%, and lots of people have the issue. can you give an instruction on how to solve this in your documentation so people won’t need to trouble the support team?
Hello,
We are really sorry for this but please note that the root cause differed for each user experiencing the demo stuck at 5% issue. Sometimes, it is simply a matter of increasing the execution time, while in other cases, we had to dig a little deeper to identify the root of the issue but we did fix it for all affected users in our support channel. To save time, we will consider updating the documentation for the recurring causes of this issue. As far as the no reply for tickets is concerned our support team is efficiently available Mon-Fri 9AM-6PM to help you resolve your issues.
Regards,
Team DesigningMedia
Hi, its possible set stick header in layout with elementor?
Hello,
Yes, We have the option for sticky header in the Elementor version. You can see the option in the screenshot. “https://tinyurl.com/2k5kz66n”. If you have any further issue feel free to contact us at “https://designingmedia.com/support”. Our support team will guide you regarding any issue.
Thank you!
My suppport has expired, and dont start my project… need license elementor to modify header?
Hi,
You don’t need any elementor license to modify the header. The theme is built using free elementor version. For Header you can edit the header by navigating to elementpress > template Options > header > default header.
Thank You!
Dear Sir, Would you revoke the license to use in : www.rozaro-host.com ? I want to use it on another website. Thanks
Hello,
Your license has been revoked from “www.rozaro-host.com”. You can use it on your new domain now.
Regards, Team DesigningMedia
Thanks a lot
Have a good day!
Hi! I want to buy this theme but I have a question. Does it have a Google Analytics system for tracking? Because it’s not a WooCommerce website so I can’t use some GTM plugins like GTM4WP. Thank you!
Hi,
Thank you for choosing the Hostiko theme.
Yes you can use google analytics by using any google analytics plugin. or you can add the google analytics script in the header file according to your choice. Incase of any querry you can contact our support team at https://designingmedia.com/support/.
Thank You!
Hi, I have an installed License, but I would like to install one on my local server to do some modifications on the designs and the interface too…etc I used the same license code, but it refused because I have the main site.
How to install a demo site on local to prepare it before I upload it to the already running site?! I don’t want to buy a new one also I can’t install it online unless it finish. Thanks
Hello,
Please note that you can use your license on only one domain at a time however you can use it on sub-domains simultaneously. So in your case you can do modifications by installing it on a staging first and then upload those changes on your already running site. If there’s still any confusion please contact us at https://designingmedia.com/support our support team will assist you further.
Regards, DesigningMedia
Thaks a lot
Have a good day!
Hi there.
We are using WHMCS Hostiko Material theme for WHMCS. We have two problem in that in new update under User Management, the tix boxes are not there, so the user can not assign the user management.
Also, how do I change the colors for the buttons everywhere? I can only change the top header color. But there is not option to change button colors.
Can you have more proper Video Tutorails for WHMCS Material Template for us please.
Hi
It would be difficult to assess/advise on the issue via the comments section.
We would request you to please contact our support team to have your issue checked by them As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here.
Please Contact us on support ticket using the link below and our support team will gladly assist and guide you
https://designingmedia.com/support/ thanksHello,
It is your development issue. and I am sure that everyone has the same… Please find attached the image (Hostiko vs default Six themes missing element)https://drive.google.com/file/d/1V-lVR4n2ino0M5XhZ73o5tsbpifzPS1B/view?usp=share_link
Kindly fix this.
We are really sorry for any inconvenience. But we need your FTP credentials to look further into your issue. So we request you to send us support ticket so that our support team can get InTouch with you and resolve your issues.
Thank You!
Support me ticket 23234
Hi,
Thanks for contacting to our support team. They have already replied to your support ticket.
Thank You!
Hello, can you please revoke my license from hostdrago.com, the domain and website is no more online, can’t submit ticket.
Hi, Your license has been revoked. You can use it in your new domain now. Thank You!
Thanks for the great support and services. Appreciate it
Hi,
Can you please check it now as it is already revoked.
If you are still facing any issue or unable to open the support ticket you can send an email to our support agent at qasim@devbunch.com.
Thank You!
It is working fine now, Thanks again
That’s great! Feel free to contact incase of any issue.
Hello brother
There are no demo for email hosting company and SSL sale company Do you plan to design demo jn these services
Hi, Hope you are doing well. Thank you for valuable suggestion. We will definitely try to implement this in future releases, stay tuned.
If you have urgency for these layouts we can provide custom design and development for you. For that you need to contact us at haroon@akdesigner.com.
Regards, Designingmedia.
