They are providing lifetime update, but when they release a update it broke the website design completely, and if ask for support, they will demand you to renew your support. Isn't it their responsibility to provide proper updates and provide support incase its faulty.???
Sincerest apologies concerning all the issues that you have faced.As you can see from our other reviews, we pride ourselves in providing great Product and Customer services and we'd like to do the same for you.
So, we hope you will give us an opportunity to discuss this further with you.
You can reach out to us on support ( https://designingmedia.com/support ) or you can email us and we will get back to you promptly, our Developer will be taking care of you personally.
I have already tried several themes with whmcs-bridge and I found it difficult, but with Hoskito, it was very easy! and the whmcs themes are good too! On the other hand, if we could also add the possibility of directly accessing the file managers and webmail from the customer area? Or allowing customers to create professional emails directly in the dashboard would also be great!
I am extremely impressed with the quality design of the themes that are on offer. There is tons of features on each design. The support is fantastic, if you need help just ask for it they are more than willing to help you. This product deserve more then 5 stars! You have a very happy customer here. Keep up with the great work. Excited to see what else comes in the near future.
I gave the theme 5 stars before but I am changing my review because of constant issues with license verification, confusing demos, and other issues.
Support is good most of the times, but I am getting tired of running into issues. Some demos have more features than others, and features are not shared across all of the layouts.
Also, I appreciate that they added a WHMCS template but I was really looking forward for the new theme demos. Overall the theme is good, but I just hope they fix the constant license verification issues, the confusing demos that lack features, and fix other minor issues like the confusing theme panel options, and blog layout.
I am writing this after several months of purchasing this theme. I have, since the gotten a chance to experience their support and their product in depth. I must say, this is the best value for money theme I have ever purchased. Since I purchased, they have introduced many new templates and even two whmcs templates. Their customer support is great and prompt. I was considering other themes before buying this but after seeing the new templated and comparing prices, I feel like I have saved a lot of money. The author is committed to consistently improve the quality of the product and it shows. If you're thinking of a hosting theme, end your search now and buy this. Youll thank me later.
When I purchased this theme and downloaded the files from Envato, there was no child-theme included. I had to contact support to get a child-theme.
This is now fixed in the latest version, but the file structure inside the ZIP archive is still a bit confusing - the uncompressed version have different file dates than the theme ZIP file. Could be organized better to avoid any confusion.
I was really excited about the theme demos, but in the end it was very hard to customize to what I had planned for my site.
Overall a good theme, but due to certain needs I decided to go another route.
Thanks for your valued feedback, After taking your Feedback seriously, We found that there might be some confusing, let me clarify it.
1) Our support team member pointed out at that time that Child-Theme , with the reply he aslo give you another copy of child theme to avoid delay in your project, as this is matter a lot for us. https://prnt.sc/muxtet
2) I am sorry if ZIP archive structure looks confusing for you.. Right now it try to made like this http://prntscr.com/muxv89 . But always open for Good suggestion.