302 comments found.
Hi,
Footer Widget Area 5 not showing in WP-Admin Panel. I’m using footer_style2.. Footer Widget Per Row : 1-2-3-4 and 6 are shown only and Footer-Widget-Area 1 2 3 4 are shown in Widget Page.
Hi,
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Regards
Unfortunately, I can’t do this because the support period has expired. However, it seems to be a bug.
Hi there,
We’ll check it from our end. If it is really an issue we’ll fix it in our next update.
Thank you
Can we customize this theme with Elementor? Like the actual theme itself?
Hi,
Yes, you can. Our pages are built with the Elementor page builder.
Regards
RE: Refund Request
Please accept my refund request; I have purchased three themes from Envato Market in the past, and I have only filed a refund for this one.
Hi,
Of course, you’ll get refund if you’re eligible for that. Also, already replied to your support ticket.
Thanks
Hi.
We have a problem with the font in the WHMCS theme. In the viewticket.tpl file (when a user is respondong to a ticket) the fonts for the editor looks like this:
https://share.cleanshot.com/LA6yLDs9cKZyTOFIGbr9How do we fix it so icons are properly shown?
Hi,
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Regards
Hello, the theme cannot change the html in the H2 , h3 , h4 h5 h6, which is not good for my SEO strategy, how can I change these tags
Price table, testimonial, layout, it is impossible to change them all are with h2 h3 etc…
Hi,
The core template is not editable but you can use the Heading widget and set it as (h1, h2, h3, h4, h5, or h6) according to your need. https://prnt.sc/oqJ54XariFuw
Thanks
Is it possible to use local fonts or local Google fonts (to comply with GDPR)?
Hi there,
It’s possible but you have to do little customization to achieve it.
Regards
Thank you very much for you reply! I really like your theme a lot and would like to use it, but in “strict GDPR” countries it’s a must to have local fonts.
You can provide documentation or brief steps on how to customize the theme?
Also, are there any other 3rd party plugins that transfer data to other servers?
Thank you very much, danten
You’re always welcome!
1. For theme customize: https://support.xpeedstudio.com/docs/hostinza/Theme%20documentation/
2. We’re not providing this kind of plugin with our theme but there are lots of third-party migration plugins.
Thank you
Hi!
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Regards
my support expired i just need the popup domain search have close button or auto close, when someone click outside the popup box
Please renew your support and open a support ticket here https://xpeedstudio.ticksy.com/
Hi!
We’ve checked it from our end but we didn’t find this kind of issue. It can be your environmental or another plugin conflicting issue.
Anyway, you can renew your support and open a ticket. So we can take a look: http://support.xpeedstudio.com/
Thanks
The updated version of your WHMCS template is missing important functions. For example the SSL step 2 does not have options.
Hi!
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I want to remove the copyright from footer (Theme by XpeedStudio), is alright ?
Yes! you can.
Any valid purchased client can remove or replace this text.
Thank you
How can I activate the theme? Is there an Elementor license included?
This documentation section will help you to install and activate the theme https://support.xpeedstudio.com/docs/hostinza/Theme%20documentation/#InstallTheme/requiredplugins/democontentandsetup. No! there is no Elementor license included.
Thank you
Did you already update the theme for the whmcs 8.5?
Yes, our theme is already updated for the whmcs 8.5.
Thanks!
does the theme have ajax domain search with price and domain purchase buttoin
Yes. Please check our demo
I have purchased the theme but there is no option to edit the pricing tables with elementor
I need my money back please
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
the theme not working well with godaddy reseller there is issue with it , and godaddy team informed me they can’t fix it because this issue belong to the theme . so please refund to me as soon as possible . i asked for refund more than 2 days and no one answer me !!!!!!
Thanks for your understanding
This is a WordPress theme and We don’t have Anything related to Godaddy or any others solution.
the theme not working well with godaddy reseller there is issue with it , and godaddy team informed me they can’t fix it because this issue belong to the theme . so please refund to me as soon as possible
Thanks for your understanding
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
The package include WHMCS theme? If yes, do you have the screenshot or demo of WHMCS themes?
Here it is https://a.cl.ly/z8umlDRK
The WHMCS template is not compatible with version 8.5.
The links to access WHM / cPanel from the client area do not work… and more bugs we are finding.
Are you going to update the theme?
Hi
Yes, it will be updated soon.
Regards
Any updates on this?
Hi
What updates are you talking about?
Regards
Is it wpml multilingual compatible?
Hi
yes it is 
Hello,
I allow myself to contact you because I have a project to create a collaborative platform so that there are exchanges of all types of files (PDF, EXCEL, WORD, JPG….) directly above from the administrator and users (dashboard to deposit and recover these files, with statistical tools for downloading files and deposits) as a shared cloud and integrated into the platform.
Thank you in advance for your return.
Have a good day,
