Reviews for Host - Hosting WordPress

Reviews for Host - Hosting WordPress

Cart 166 sales
Well Documented

10 Reviews

for Bugs

I never buy this product, it works absolutely wrong, I lost time trying to use what I bought, but I have not been successful, read the comments and they will realize that I am not the only one. I requested the reimbursement months ago and they do not give me an answer, nor do they want to return my money, a total scam.

Author response

We have updated our theme, we hope you will not get any issues if you get then just open a ticket our support forum.

for Customer Support

ONE BIG DISAPPOINTMENT,
item not as discribed and very poor unacceptable support, looked nothing like it's displayed here, when i contacted the seller, i was pointed to a non existant support, i've wasted enogh time on this already, going to get something else now,

Author response

Hello,
We wanted to give you support but you did not take just wanted to refund money after download. it is not the honest way.

for Customizability

Importing Demo content is a nightmare... Should have looked at the reviews before purchasing.

Author response

Hello,
you did not open ticket and did not inform your problem so how can we solve ur problem? Sometimes it may occur problem to install any theme due to hosting server problem . still we are eagerly waiting to solve your problem.

for Customer Support

very good and profesional support
beautiful design - easy to costumize

Author response

Thanks a lot. Excellent Client

for Customer Support

after a mistake i made in installation i received support which helped me resolve my problem, now i am a happy customer

Author response

Thank you so much dear :)

for Code Quality

I am sorry, but this template is useless. It has so many bugs and uncomplete code, that you can only use it, if you do not have to change ANYTHING. I can not add links to buttons (support fixed this by changing a file, 2 times), I can not add links to lists in the FAQ and can not use html code all over the FAQs, I can not add additional list items by myself (on some places I might need more than 6, by default you only have 3, support helped with this, but why can I not edit simple things like this?), I can not switch off breadcrumbs, I can not edit the footer, I can not choose categories of posts to be shown in certain areas ... and I am not finished yet with editing and designing the website!

Now I asked for refund and I got the answer that I only get refund when the template is not running like in the demo. the things I asked for are customization requests and therefore I can not have a refund! It is a customization if I want to add a link or a LINE BREAK on some text areas and I can not do this in the default theme.

I never wrote something like this before ... but this is really crap!

Author response

Hello Dear,
You wanted a support customization your theme. So we asked some timing but you wanted refund at that time. when we refused refund proposal for customization but only wanted some timing then you gave us negative rating without any conversation. When we wanted to refund your money then you want to keep this theme rather you wanted to refund also which is not allow in themeforest policy. Hope you understand.

for Customer Support

Great Support they fixed the issue i had very fast, great theme as well!

Author response

Thanks a lot

for Code Quality

Worst code quality. None of the feature works 100% perfect. Every feature has some problems

Author response

Why you leave us negative rating before submit any ticket. Please consult with us about any issue but please remove this feedback. We already given you support . We will eagerly wait for your feedback. thanks:)

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey