Discussion on HostWHMCS | Responsive Hosting and WHMCS WordPress Theme

Discussion on HostWHMCS | Responsive Hosting and WHMCS WordPress Theme

Cart 268 sales
Well Documented

themelooks supports this item

Supported

This author's response time can be up to 1 business day.

68 comments found.

Hi, Ive paid for support but no reply to my queries, please advise

Hello,

Sorry for the late reply.

It would be difficult to assess/advise on the issue here cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.

Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato” User (Check out the screenshot as reference https://prnt.sc/I0auGjhSfL7b ), not “ThemeLooks” User. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/

Best Regards,

ThemeLooks Team

Support Please?

Hello,

Sorry for the late reply.

It would be difficult to assess/advise on the issue here cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.

Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato” User (Check out the screenshot as reference https://prnt.sc/I0auGjhSfL7b ), not “ThemeLooks” User. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/

Best Regards,

ThemeLooks Team

Hi, Can this be installed on a Multisite subsite?? Has it been tested on such? Thanks

For your kind information, a purchase code/license is for only using one active domain/sub-domain/directory/sub-directory. To activate the theme on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it installed now or you could buy another license to use the theme separately in a separate domain/sub-domain/directory/sub-directory.

There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

You can install it in a multisite but each site will need a license.

Please stop talking abut the licence – there is no problem with licencing and because of the time difference its taking way too long to resolve issues here; 24 hours for a response. Please try to understand what I’m asking. I have the latest version of hostWHMCS downloaded into WP via the Envato plugin, so its up to date. I haven’t used this theme for 3 years so there’s no existing installation of it and the licence hasn’t been in use for 3 years. I just tried to use this theme for the second time in a new instance this week. 3 Years ago it installed ok on a single WP instance so i know the routine – on a multisite its broken!. If there’s no hostWHMCS menus then the licence info cannot be entered anyway! No menu, settings, plugins nothing.

You obviously haven’t tested it on a multisite subsite otherwise you’d know. Ill take the lack of help here as the answer to my question; NO, it does not install on a multisite. You should update your marketing to state this point so multisite users are informed before they spend money on it.

Thanks for your suggestion.

how do i change the domain the lic is set on ?

Hello,

There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

If your previous installation does not exist then provide us your purchase code in a private message using our profile contact form to reset it to reuse.

Best Regards,

ThemeLooks Team

Hi purchased this a few years ago but what puts me off using it in any project is the use of Smarty in the Admin backend. Its dated and limiting in any modern template. Can you do a version without smarty?

Hello,

This is a WordPress theme, not a smarty template.

Best Regards,

ThemeLooks Team

Yes i know that – what I’m referring to is that there are parts of your custom admin for this template that are written using smarty templates. It makes this template difficult to work with if you want to use elementor for instance. As an example the way in which we have to add tabular data like domains and domain prices its slow and dated and makes the template unusable today.

Mainly, our item is aWordPress Theme and we have just provided a custom WHMCS Child Theme for FREE of cost with our WordPress Theme.

In this case, you need to use both the WordPress Theme and WHMCS templates separately. WordPress Theme to show/represent your products/services and WHMCS Template for billing like as our demo.

Best Regards,

ThemeLooks Team

Drag section from the left container onto this container I can not remove a section, being that I press REMOVE but it does not remove what can I do

Hi,

Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/wordpress-theme/

Best Regards,

ThemeLooks Team

How do I get the latest version? When I download it, it’s version 3.7

Hi,

In the version 3.8 there only updated the WHMCS template. There was nothing change in the theme. That’s why the theme version still 3.7.

Best Regards,

ThemeLooks Team

ah, thanks for the explanation!

With new WordPress All Theme Colors suddenly #FFFFFF and can’t be changed

https://ibb.co/9qx1xWr

Hi,

Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/wordpress-theme/

Best Regards,

ThemeLooks Team

Hello, I just bought the theme and activated theme and all required plugins but i am unable to import demo data. Please help :/

Hi,

Please activate your purchase key on the Hostwhmcs Licensing menu on your WordPress Dashboard to enable the import demo data option.

If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/wordpress-theme/

Best Regards,

ThemeLooks Team

Before I consider purchasing this, are you working on a WHMCS v8+ update? Yes, v8 is Beta right now

I forgot to mention, WordPress us at v5.5 now.

Hi,

If you want to use WHMCS Bridge then you will able to use the WHMCS v8. However, our provided custom WHMCS template is based on the WHMCS stable version 7.10. We will update the WHMCS template to v8 when it will be a stable version.

Moreover, this theme works with WordPress v5.5. No Problem.

Best Regards,

ThemeLooks Team

Can I use this theme without WHMCS so that domain search and everything including custom hosting packages can be sold thru woocommerce?

Yes, you could use this theme without WHMCS but the domain search will not work without WHMCS. However, you will able to sell hosting packages through WooCommerce.

I send you a request to refund my money and you don’t answer. I must post my request here? Thank you.

Do you plan to update for 7.10.x version?

Yes, already we are working on this. We will update all of our items one by one. Please wait with patience for the update.

Hi, Great template and I was going to buy it until I read that none of the pictures that are in the demo are in the file download after buying the theme. It’s a shame.

There is no way I’ll be installing this again you cost me a customer, you may as well refund me to be honest or install it for free and getting it working because this is a broken script.

Please follow the steps with screenshots from the provided documentation to install the theme and import the demo data properly in the proper way.

If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/wordpress-theme/

Moreover, installation service does not include item support, please check this out https://themeforest.net/item/hostwhmcs-responsive-hosting-and-whmcs-wordpress-theme/19204695/support

Best Regards,

ThemeLooks Team

Do you like repeating yourself?

This looks very nice, but its directed in WHMCS or just integrate in that? I am looking theme change for my website https://www.gomummy.in/

Hi There,

Mainly, our item is a WordPress Theme and we have just provided WHMCS template for FREE of cost with our WordPress Theme by customizing WHMCS default six template’s header, footer, and color based on our WordPress Theme.

Best Regards,

ThemeLooks Team

How does this theme work with the new Usage Billing feature?

Hi There,

We are providing a customized WHMCS template with our theme.

Best Regards,

ThemeLooks Team

Hello, I purchased the theme today and having some issue with it. I already sent an email to contact us page on you support page. Please review and get back to me thanks.

I have my whmcs installed in in a sub- domain and when I add the link if domains page or any other domain search it doesn’t look up for the domain that I search for. Is there any way you can help on this.

Hi There,

If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/wordpress-theme/

Best Regards,

ThemeLooks Team

Hi, after the updates polylang is broken, the pricing tables not exsist (GONE) ion all pages with additional languages. PLEASE HELP !!!

Hi There,

Please extend your support period, because your FREE support period was expired. After then register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/hostwhmcs/wordpress-theme/

Best Regards,

ThemeLooks Team

I Already own your Theme, ive noticed your in version 3.1 any automatic update feature ? or is this a manual update? will it effect the site as it currently stands ?

Hi There,

If you want automatic update then you could use Envato Market Plugin. Otherwise you could update manually. Moreover, no data will lose when update if you are not written any code.

Best Regards,

ThemeLooks Team

Hi, The ‘rocket take-off’ slider animation is quite unique how do we remove or replace with our own branding/styling media? with either a static image (no animation) or our own animation. We’d want to completely customise the theme for our own branding/usage.

What slider are you using? is it a plugin? or is it your own custom slider? I can see from your answers to other questions here that we can’t use Elementor so is there any page-builder that IS compatible with this theme?

Hi There,

Thanks for reaching out.

Moreover, it’s our own custom slider developed based on the theme UI. There have options to use two types of image like slider image that will animate and background image. You will able to change the images easily.

Best Regards,

ThemeLooks Team

Thanks for the (very) quick response compared to other authors wow! As long as the ‘custom’ aspects don’t equate to in-flexible which i dont think they do having just watched your youtube ‘how-to’ videos.

very cool design – buying now

Thank for the appreciation.

Best Regards,

ThemeLooks Team

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey