MVPThemes

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1440 comments found.

Nice theme. Building the website now and my dropdowns from the navigation bar are appearing in a horizontal line as opposed to dropping-down vertically. Can you help with this? Thanks.

Hi stevedemidio,

Please submit a ticket at the Support Center and I’ll look into this for you.

hei, i’m a buyer (but now expired). how can i find the menufication.zip ? it is not included in the download section.

Hi bhaktiutama,

The Menufication plugin no longer comes with the theme due to the plugin developer no longer supporting the plugin. So, the latest version of the theme comes with its own built-in flyout menu to replace the plugin.

how to enable it ? i already replace the hottopix folder, and save the hottopix option multiple times. but on mobile device it doesn’t show the fly menu. it shows default menu just like on desktop. if i search on the plugin folder, there is a menufication.css file .. but this file never reffered by the others one.

Hi bhaktiutama,

Please make sure you are using the latest version of the theme (3.0.2) and the built-in flyout menu will automatically be displayed by default. You won’t have to activate it.

Shungha

Shungha Purchased

Hi there,

I can’t make any change in your theme option so I’m trying to upload the latest version, but I can’t do that. It says…

“Unpacking the package…

Installing the theme…

Destination folder already exists. /home//.net/public_html/wp-content/themes/hottopix/

Theme install failed.”

Can you tell me how I can deal with it?

Thank you!

Shunya

Hi Shungha,

Please submit a ticket at the Support Center and I’ll look into this for you.

Shungha

Shungha Purchased

Hi, I have submitted a request. Please have a look and solve the problem.

Hi Shungha,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

Hello, just installed the theme and I’m wondering how to get the featured articles above the widget section on the homepage?

Hi brickone,

Please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, please submit a ticket at the Support Center and I’ll be happy to help.

Hi,

can you explain the sizes/details of the wallpaper ad as well as the other ad units please.

Hi Rik007,

The recommended width of the wallpaper ad is a minimum of 1280px. The recommended height is a minimum of 600px. Due to the nature of wallpaper ads, the content of the site will sit on top of the ad and cover up the middle 1000px of the ad. The only visible area will the the left and right margins of the image which is why the ad should be wider than 1000px (recommended minimum 1280px).

The other ad units are labeled in the demo with their recommended dimensions.

Hello, i have problem with the versioni 3.0.2, floating menu appears in a white coffin above and you can not close

Hi mobiletoday,

Please submit a ticket at the Support Center and I’ll look into this for you.

Ivo_M

Ivo_M Purchased

Hello, I purchase hot topix before few years, before 3 days I upgrade it with your latest Update zip file. Now there is problem with main menu? Menu is shown in drop line position, not in horizontal.

Hi Ivo_M,

Are you trying to submit a ticket at this address? https://mvpthemes.zendesk.com

Also, with regard to the stylesheet missing, you are likely trying to install the wrong zip file. Please unzip the file you downloaded from Themeforest and follow the instructions inside the /documentation folder to install the theme.

Ivo_M

Ivo_M Purchased

Hi, yes i tried to submit, but e mail or password incorrect, and can’t get new password?! It say: “You cannot reset your password”

Hi Ivo_M,

I am not sure why it is saying you cannot reset your password, but please try to use a new email to create an account.

t1l5t

t1l5t Purchased

Hi. Had this theme for a while now and having problems with sharing articles. Most times recently when i post new articles and go to share a specific article via LinkedIn the page is blank and no image shows on the link. Any ideas? I tried playing around with permalinks and nothing.

Hi t1l5t,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hi, please could you look at the ticket #1717

edited

Hi Duppy,

I will respond to your ticket in the order it was received. Thanks!

Thank you!

Hi, i downloaded the last accessible update for my hottopix theme today and I’m having one issue when trying to access any post page.

Notice: Trying to get property of non-object in /homepages/29/d559259703/htdocs/bbb/wp-content/themes/hottopix/functions.php on line 841

Unfortunately my support recently expired, but if possible I would love some help with this one issue.

Hi ctaintsobad,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hello, I bought the theme, where can I change “about” part which is the veery below of home page?

Hi sinem360,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

Hello, How to change the cache control header of the RSS feed I need to change the expiration. I want to change it from 48 hours to never. or is there any cache settings for RSS in the theme i am not using any cache plugin.

Hi zeeshannaqi,

That has nothing to do with the theme. That sounds like a caching plugin question, so I would consult the developers of the caching plugin you are using.

I was using WP Fasted Cache now I turned it off. Does that fix the issue now?

Hi zeeshannaqi,

As I mentioned before, this is something you will need to consult with the developers of the plugin about.

MS01

MS01 Purchased

Hi. Just tried out the new ‘small logo in navigation menu’ mode and some of the menu items don’t fit and are displayed below the menu area over the main featured image. Can you help with this please?

Hi MS01,

Please submit a ticket at the Support Center and I’ll look into this for you.

MS01

MS01 Purchased

Thanks for the help with this!

Hi MS01,

You’re very welcome! If you haven’t already, I would greatly appreciate it if you could rate the theme (preferably with 5 stars, since anything less than that will lower the overall rating ;) ) via the Downloads section of your Themeforest.net profile page. Thanks! http://themeforest.net/downloads

Hi pflorin,

There are no plans to incorporate AMP into this theme for a few different reasons. There are a few plugins that might work with the theme and provide this feature, though.

ps3home

ps3home Purchased

Hi, I have a few questions.

1) I want to display my logo within the new menu bar in wide mode. But it isn’t showing even with 200×50 dimension.

2) The mobile menu seems to act strange when opened, it is scrolable wide and the background shows when moving downwards.

3) How can I make the 728×90 banner display properly on mobile formats as it goes across the page.

Thanks

Hi ps3home,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hello, i bought a hot magazine theme. I have some questions 1)I want to make language Portuguese to web site. I changed everything but i dont know how to change the names in a bar POPULAR, RECENT, TOP REVIEWS.I want those title as Portegues. They are at the main page inside of widgetised side bar as a Builder Side bar 2 2) Also I would like to make Portuguese to comment part which says leave comment, 0 comments etc.. Thank u…

Hi sinem360,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

Hello actually I want all titles or concept as a Portuguese is this possible? For example titles of Recent Posts, Recent Comments, Archives, Categories, Stay Connected, Popular, Recent, Top Reviews , Popular tags etc…

Hi sinem360,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

Hello im trying to get the main post slider shown at the top of the live preview you have to display on my site but im not sure how to do so. Thankyou!

Hi ILoveLimerick,

Please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, please submit a ticket at the Support Center and I’ll be happy to help.

MS01

MS01 Purchased

Hi, the social media share icons above the articles are no longer displaying how many shares the page has?

Hi MS01,

Unfortunately Facebook changed their API recently, which has affected the shared count numbers. Here is more information about it: http://www.inc.com/james-parsons/the-era-of-the-share-count-is-coming-to-an-end.html

I will look into an alternative, but unfortunately, I cannot promise one will become available.

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