49 comments found.
Hello pls i need support with my theme, site got infected and i ad to delete some file from the file manager….no site is broken
Hello
We check your support is expired
Thank you
WordPress related information was 2 weeks but you continued with me. I did not see the five companies unrelated to the bill. I saw you as the only word in this system and you can be sure that I will always worsen it.You are not deserving of money.You do not deserve the money I also made the complaint do not worry.
friends I want your help, but you want to ftp. No ftp access. I installed it on my pc and did not call it on the site on the site again. Sun is doing ip restriction for ftp access. so I can not give ftp access. As I mentioned before, the footer part is just below the reservation area, as seen in the picture. We can not correct this. you are regretting that I bought the product, you are officially giving a zero service to your support service. I did not get it from the truth if I knew how to develop in this way. either help me or refund my payment.
Hello
What is your problem, please send me your email
We will check and support for you asap
And you can send your WP admin
Thank you
I wish I had not bought this theme, I regret to you that I am a thousand regret.
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
I am not able to access ftp yet on localhost
You can upload to ftp and we will setup for you
Thank you
are you a fraudster, are you a fraudster? what do you support what else then turn off the sale of the theme
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
ı send you email what are you doing ?
why are not you helping?
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
I established the theme but we can not create the menus that will be created at the bottom. Also does not work with php 7 will not update? We are writing the number of children and adults in the search for birds, and the upper tusks are not working. I am working at Local and I still have problems with your urgent help.
https://yadi.sk/i/pQCfmRGE3StBdi https://yadi.sk/i/bHurOAHO3StBgBHello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
I established the theme but we can not create the menus that will be created at the bottom. Also does not work with php 7 will not update? We are writing the number of children and adults in the search for birds, and the upper tusks are not working. I am working at Local and I still have problems with your urgent help.
https://yadi.sk/i/pQCfmRGE3StBdi https://yadi.sk/i/bHurOAHO3StBgBHello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
Hi there, I have had numerous problems with this theme – the booking system does not work in the backend and to edit the about us page – it keeps reverting back to old information. I am on a tight deadline for this site and would like to request an immediate refund please back to themeforest.
Please contact me directly through themeforest or my email fiona@6stardigital.com ASAP as I need to now purchase another theme immediately.
Thank you Fiona McTaggart
8f99a7e7-3009-4f0e-9134-d01ceb265632 – Receipt of purchase
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
hello,
please i have been having these problem using your magnolia theme
1. after making a booking, i get not notification of message sent on the page and i also receive a mail from info@magnolia.com even after changing the email i want to be the sender to mine…. Magnolia Availability request info@magnolia.com Thank you for contact MAGNOLIA. We will reply shortly with more details. Here a summary of your request: Check in and check out date: 05/01/2017 – 05/03/2017 Room Type: King Double Room Number of guests: 3 Number of child: 5Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
sent that since friday, your support system is really slow
hello, got a mail from you asking me to do dis (Hello. Please input link page send mail in VG booking. Thank you.) can you pls explain better?
Hello
You can re-send your email
Thanks
Hi, my name is Pau Gonzalez and we are having and issue uploading the theme. We follow your steps and then it says that is too heavy to upload “Warning: POST Content-lenght of 12664974 bytes exceeds the limit of 8388608 bytes in Unknown on line 0”
I have download different files and it still dont upload :/ HELP
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
Hi, my name is Pau Gonzalez and we are having and issue uploading the theme. We follow your steps and then it says that is too heavy to upload “Warning: POST Content-lenght of 12664974 bytes exceeds the limit of 8388608 bytes in Unknown on line 0”
I have download different files and it still dont upload :/ HELP
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
When activating all the plug-ins this theme has, I have trouble with the activation of Magnolia Common plug-in. This is the message wp gives me:
Fatal error: Redefinition of parameter $options in /homepages/6/d499039144/htdocs/clickandbuilds/**/wp-content/plugins/magnolia-common/radium-one-click-demo-install-master/importer/radium-importer.php on line 277
Can you please give me the fix? Thanks in advance
Hello
You can send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
Hi, I just bought this theme, it is not installable, the WP say it is missing of stylesheet.css
You can send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
Hi,
When installing Magnolia Common .. This is happening. Fatal error: Redefinition of parameter
Hello
You can send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
hello, I purchased your theme and I’ve already installed it. However I have some problems.
1) Can I disable the copyright text ,... it’s in the middle of the home page and I think it isn’t supposed to be there 2) Weather and google maps do not work. Moreover there is no field that I could fill in any google maps api key.
the site is http://www.ammoudiaresidence.com/
Please contact by email to send you the access codes
galexiou@outlook.comHello
You can send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
Hi, i have a problem with the booking form. I have implemented the plug-in but it does not work. Can you help me please. Tnx
Hello
Please send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
i send you an email from pepperodio@gmail.com on support email can you responde me thanks
Hello
If you have sent email to email support
We will help you asap
Thank you
hi, My purchse code is 41bfe610-63c7-4299-bef7-38a47a155b80
I am trying to work with Hotel Magnolia teme, but I have some problems, and I need your help
1- When I active Magnolia common plugin, I obtain this fatal error:
Fatal error: Redefinition of parameter $options in /var/www/vhost/lafabricadechocolate.es/home/html/apartamentos/wp-content/plugins/magnolia-common/radium-one-click-demo-install-master/importer/radium-importer.php on line 277
2- I had imported Dummy Data through “One click demo import” plugin, but I amb not sure all is imported right.
3- Where I can change rooms details: images, descriptions, etc? 4- At Home page it is watching “Magnolia 2016 all right reserved”. How can I delete it?
I hope your news. Regards
Hello
You can send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you
Hi, I have 41bfe610-63c7-4299-bef7-38a47a155b80 – 20 Jan 2017 regular licence. Recently, i have buy yout wordpress theme. When I tried to active “magnolia-common” plugin, get me a fatal error: Fatal error: Redefinition of parameter $options in /var/www/vhosts/hotelborn.com/apartamentosmalpas.com/wp-content/plugins/magnolia-common/radium-one-click-demo-install-master/importer/radium-importer.php on line 277
Please, i require a solution. Thanks
Hello
You can send your problem + WP admin + FTP account to email support: shthemewp@gmail.com
We will help you
Thank you